I need to open iPhone that was wiped with Notes Traveler, appID not working

I have a phone (iphone5C) that I´ve sent a command "Wipe Device" using Notes traveler on Noted Domino 9.0.1. The phone is in locked state and unable to use the appID that was used to set the phone up. Think that there must be somekind of an software error in "Find my Iphone" or the cloud connect.
The phone asks for an appID s******@s*****.is and that is the correct appID. But when I log in , the phone says that the phone can not be unlocked using this email address.
Regards ,
Jóhann Már Sigurbjörnsson
IT manager , Farmers association Iceland

That's not how an iPhone should have been wiped. I have no idea what Notes traveler is but perhaps you should contact the developer since it was their software used to send the command.

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I need to open iPhone that was wiped with Notes Traveler, appID not working

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