I need to re install cs6 edu and lost my activation serial number email?
I need to re install CS6 Education version on a new computer and can't find my activation serial number email?..
Can I get it from Adobe without having to re scan all my ID etc...
thanks for any advise
if it's currently installed somewhere, use belarc advisor to recover.
if you downloaded your software from adobe, check your account https://www.adobe.com/account.html
Similar Messages
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I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help
Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
Photoshop Elements
Good luck on it!
Gene -
Hard drive failure. Need to re install CS6 suite and Lightroom 4. HELP!!!!!!!
My Mac Book Pro crashed about a month ago. Turns out I needed to replace my hard drive, but I wasn't able to deactivate my CS6 suite or my Lightroom 4. Is it possible to re install my CS6 and Lightroom 4 on the same Mac Book Pro that has a new hard drive?
Also I no longer have the old hard drive. Apple didn't give it back to me.yes.
if you need to reset your activation count, request same from adobe support, https://helpx.adobe.com/contact.html
if you need the installation file(s)
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
teddyscroggins wrote:
…have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
That is precisely the WRONG thing to do. You should never delete, but uninstall.
Now you need to look for, download and run the Adobe CS Cleaner tool. -
I accidentally uninstalled encore, now I want to re-install. I think I need to re-install CS6. Is that correct? How do I do that? I can't find it.
See Encore CS6 not installed with Creative Cloud
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I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?
It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
Hal -
I am trying to install CS6 Design and Web Premium trial and it fails with error code 20
I am trying to install CS6 Design and Web Premium trial and it fails with error code 20
Re-extract or copy the contents of the installer. Let us know if this helps.
See http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html -
I have just re-installed CS6 Master and it would only doewnload 1gb of the 3gb of updates before it refused to download the remaing 2.2gb because it couldn't update the Application Manager. WHY? It was updating okay before I re-installed it.
Further, it sends you top the Analyser which is no longer supported and it sends you to a page for CS6 which refers you back to it at the bottom. THere was no reference to Application Manager in the log file, only Extension, Restart and Font managers.Eventually found the patch on Google Search. Its in CC and includes the CS versions.ApplicationManager8.0_all.exe
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Im trying to install Photoshop CS6 and its saying the serial number is invalid?
Im trying to install Photoshop CS6, and i recieved my serial number after entering my redemption code. But whenever i entered my serial number it told me it was invaild.
Make sure you are typing the correct serial key on the insallation screen of PS CS6. Also, check if you have redeemed the serial key correctly.
https://na1p.licenses.adobe.com/getserial/s/redeem -
Re Adobe Acrobat Professional. I need to re-install the program and don't have the disks.
Adobe Acrobat Professional.
I need to install the program. I have the Serial Number but not the disks. This is the same computer where it was originally installed but he computer has been wiped clean with Windows re-installed and the program is no longer installed.
Is there a way to download the program?Which version of Acrobat?
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I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted but then it asks for a serial number for a full version of a product which men is design premium cs3 but it doesn't give me that product as a choice from the drop down menu. it only gives me adobe master collection cs3. why when i have purchased all these different upgrades can i now not use them and how can i sort this out. i need cs5.5 on my new computer.
Contact Adobe support:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?
If it is the first CS version then you will need to check out the following. I believe it applies to CS as well even though it specifies CS2....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?
When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.
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I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user, could anybody guide me? actually, my computer can't start since three days ago, could it be the same problem?
Logic is the APPlication (program, app) that you are having the problem with.
Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes. It seems that Logic is attempting to find and connect to another machine on your network.
Do you have Logic installed on another computer there? That may be the source of the confilict.
You might want to post this question in the Logic Pro Community.
Be sure to indicate the version of Logic Pro that you are using. I'm sure the folks there can help you out. -
I need to deactivate my adobe suite but do not have serial number and if I have another activation that is valid
Moving this discussion to the Downloading, Installing, Setting Up forum.
Beverages1993 you can find details on how to activate Adobe Creative titles at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
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