I need to re-install Photoshop elements 12 on my Mac, this was an upgrade and I have  lost the ser number from my original version

I need to obtain my ser number for elements 12 I already own

Which version?
PSE13 - download the trial version from Adobe then enter your serial number.
Older versions can be downloaded here Download and Installation Help

Similar Messages

  • URGENT! Need hel for installing Photoshop Elements to my mac

    Hi,
    I'm  having this problem since 1 month ago,
    I bought Photoshop elements 10 but when i try to install it to my MACBook Pro (Version 10.7.4), I can't install it
    I insert the dvd and everything runs perfectly, it ask for my Adobe ID and then for my serial number, but when the program is downloading it suddenly ejects the dvd and stop the installation, then it appears me Exit Code 7
    I've tried so many times to install it, except it never works out.
    Yesterday i've tried to download it from Adobe.com but the Adobe photoshop Elements 10 is not available to downloading it online anymore, cause version 11 is already out. Still, i download Photoshop Elements 11 as a trial for then trying to insert my serial number from Photoshop Elements 10, but as i though it doesn't work
    Please help me, i want to start using my product

    See if this helps.
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    It says CS5, but that's what PSE 10 is based on, so it should work for PSE, too. You can never upgrade to a different version of PSE just  by entering the serial number from an older version. Whole number upgrades (i.e., 5 to 7, 10 to 11) are paid upgrades only.

  • I have just installed Photoshop Elements for a MAC. MY photos were in iPhoto, I have 47,000 pictures and my drive on my Mac laptop is not large enough. I store my photos in iPhoto on an external drive. Can I store all my photos on an external drive when u

    I have just installed Photoshop Elements for a MAC. MY photos were in iPhoto, I have 47,000 pictures and my drive on my Mac laptop is not large enough. I store my photos in iPhoto on an external drive. Can I store all my photos on an external drive when using Photoshop Elements? If so, in what format should they be stored in? I do I move them from iPhoto to the new storage location? How do I call them up in organizer? And how do I call them up to Edit? I do not want to store any pictures on my Apple Mac laptop. I want to store pictures on several external devices.

    Yes you can store images on an external hard dive and have them referenced in Organizer. It’s best to export copies to separate folders/subfolders and that will ensure iPhoto does not get corrupted.
    Alternatively you could continue to use iPhoto with the Elements Editor set up in the iPhoto prefs as your external editing app. Then there is no need to use Organizer and no need to duplicate your images.
    You can then call up photos directly from iPhoto as normal with the additional option e.g.
    Double-click on a thumbnail to edit in iPhoto editor.
    Control (right) - click on a thumbnail to edit in the elements app.
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-iphoto-mac-os.html

  • Hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.

    hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.

    Peter,
    Apple doesn't sell iWork that way anymore.
    You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
    If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
    Jerry

  • I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestion

    I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?

    If you never bought the product then you cannot get the serial number.

  • I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

    I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
    I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
    Thanks so much!

    To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
    For an admin password:
    Forgot Your Account Password
    For Snow Leopard and earlier
         Mac OS X 10.6- If you forget your administrator password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password and
         OS X Lion- Apple ID can be used to reset your user account password.
    If you cannot do the above then try this:
      1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
      2. At the prompt, type the following commands pressing return after each command line:
         /sbin/fsck -yf
         If you do not receive a "Filesystem OK" message then repeat this command until
         you do.  If after seven tries you still do not receive a "Filesystem OK" message,
         then the system is corrupted and needs to be reinstalled.
         mount -uw /
         cd /private/var/db/netinfo
         mv local.nidb local.old
         rm ../.AppleSetupDone
         shutdown -r now
    The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
    This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
    How to reset the OS X password without a startup CD:
    Reboot into Single-user Mode. Enter the following and press RETURN after each command line
       1. Type fsck -fy
       2. Type mount -uw /
       3. Type passwd <username>
    I have never tried this method myself.

  • I am trying to "personalize my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

    I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

    I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
    The issue can be that the present operating system might not be compatible with the CS2.
    Regards
    Rajshree

  • I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previ

    I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?

    You return the upgrade version since it was purchased in error
    Return, cancel, or exchange an Adobe order
    Purchase a full version.

  • Can't install Photoshop Elements 10 for Mac: Exit Code 7

    I recently purchased and downloaded Photoshop Elements 10 for Mac (my OS is 10.6.8); when I try to install, I receive the  error pasted below. I have tried the fixes posted on the following pages and none have worked. Any ideas?
    http://kb2.adobe.com/cps/925/cpsid_92579.html
    http://kb2.adobe.com/cps/925/cpsid_84332.html
    Thanks in advance for your help!
    ERROR MESSAGE:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 17 error(s), 3 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1586)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1586)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

    *ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1586) - navigate to /Library/Fonts/ and check if NuevaStd-Bold.otf is a folder. if it is move that folder to your desktop
    *ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist" - delete Adobe Photoshop Elements 10(folder) from the applications folder.
    try reinstalling PSE 10.
    Good luck!

  • Need to re-install Photoshop Elements. Where can I download it? [was: Download question]

    I bought a new Mac Pro which doesn't have a disk drive. How can I download photoshop elements onto my computer? I have already purchased the program on a disk and have it on my dell laptop.

    Which version?
    PSE13 - download the trial version from Adobe then enter your serial number.
    Older versions can be downloaded here Download and Installation Help

  • How do I install Photoshop Elements 10 on Mac

    I can't even figure out how to get started on this.  I bought the discs instead of downloading off of the internet.  When I pop the first disc in, an icon appears on my desktop.  Inside are folders with the titles:
    Adobe Photoshop Elements 10, Autorun.inf, Read Me, Adobe Reader 10, Autoplay, and Autoplay.exe
    I've clicked on each of them and nothing seems to happen. 
    When I open Autorun, it says, "The file format of the file AUTORUN.INF is unknown. You may uncheck the option "Detect only clear formats" in the prefs.  (I don't know what this means) 
    I've tried clicking on other things within various folders, but, again, nothing seems to happen. 
    How do I even start to install this software when the company doesn't explain what I'm supposed to do?  My Mac is a Mac OS X 10.6.8.  Thanks.

    No 1 is Windows 32 bit
    No 2 is Windows 64 bit
    You need No 3.

  • Is it OK to install Photoshop Elements 12 on Mac OS 10.9.2?

    My old Photoshop Elements6 is not working in 10.9.2. Am thinking of getting the new Photoshop Elements 12 on disk, but have heard too many complaints about the difficulties of even installing in 10.9.2. Adobe sez ok on 10.9. Has anyone had any experience with 10.9.2? Acres of real estate on HD so that should not be problem.

    In both the HD/Library/Application Support and the User/Home/Library/Application Support folders there's an Adobe folder that will have some Bridge support files in it.
    Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
    1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
    2 - double click on the thumbnail in iPhoto to open it in Photoshop.  When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done. 
    3 - however, if you get the navigation window
    that indicates that  PS wants to save it as a PS formatted file.  You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
    This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
    With Photoshop Elements  the Saving File preferences should be configured as shown:
    I also suggest the Maximize PSD File Compatabilty be set to Always.  In PSE’s General preference pane set the Color Picker to Apple as shown:
    Screenshots are from PSE 10
    Note 1:  to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
    Note 2:  editing a RAW file with either PSE or PS creates a new file which must be saved outside of iPhoto, i.e. the Desktop, and imported as a new photo into the iPhoto Library.

  • Problem to install Photoshop Elements 6 in MAC

    I just buyed the Adobe Photoshop Elements 6, and was really happy to install it on my MAC. I have several problems, installing it always go throw the process and then says there was a problem on the installation with no more details.
    I think it may be because my sofware version is MAC OS X v10.5.6, and in the requirements it specify v10.5.2, could it be that the reason why I can not install it? How can I solve this problem?
    Thank you for all the help you could give me

    In any case, to fix things, you need to remove as much of what got installed as you can (via the uninstall components part of the installer if you can, manually if not), then download and run this:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401056&sliceId=1
    Create a new admin user and run the install from there. Disable any antivirus software or anything from Norton/Symantec before installing. Repair permissions when you're done. You can delete the new account if it works.

  • How to install Photoshop Elements 12 on a new MacBook Pro which doesn't have a external drive.

    I have the software for photoshop elements 12 but cannot install on my MacBook Pro because it doesn't have a external drive. How do I get it installed?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Possible to install Photoshop Elements 6 on Mac OS 10.7.5?

    I help a friend who bought Photoshop Elements 6 a long time ago but never openned the box. I inserted the CD and started the Set Up bottun but there was a window pop up saying
    Setup Error
    Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
    please kindly advice what to do

    If your Mac is a new machine/OS it is highly unlikely that PSE6 will be able to be installed/used with it.

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