I need to reactivate my membership, but there's an error with the reseller.

I'm trying to reactivate my membership but the reseller is not completing my order because of an internal error. So, now, my freelance is late because of a **** of a reseller problem and you guys don't offer me a chat, or a e-mail to contact. Plus, when I call the support, there's a robot saying to search for help on the website. Thanks for that, but I need help, not problems!
I have all the apps already, but I cannot use because of a payment that I'm able to do!

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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