I need to reactivate the serial number (old computer stolen), but Adobe chat is unavailable for several days. What to do?

How can I contact the support or otherwise reinstall the Photoshop?

I assume you mean de-activate? You don't need support to re-activate.
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

Similar Messages

  • Need to recover the serial number of a stolen iPad.

    My iPad (I think it was a 4) 32 gig with WiFi only was stolen and I need to recover the serial number of it for the police report.  How can I do that without having access to the iPad?
    Thanks for any help.

    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    How to Find a Missing iPad with FindMyiPad
    http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
    Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
    Stolen iPad Database
    http://www.stolenlostfound.org/online-stolen-ipad-database
    Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
     Cheers, Tom

  • I bought acrobat adobe professtional version II in 2012.  Now I re-download this software to my new computer.  All info was downloaded.  But when I oopened the file, I need to verify the serial number.  It showed up that the serial number is valid, but th

    I bought acrobat adobe professtional version II in 2012.  Now I re-download this software to my new computer.  All info was downloaded.  But when I opened the file, I need to verify the serial number.  I entered.  But it showed up that the serial number is valid, but the qualifying product could not be found.  I could not be able to find Ver 11 from the list.  What can I do?

    The qualifying product is the older version that you owned before you purchased the upgrade to version.  It is what qualifies you to use the less expensive upgrade version.  So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • Hello , I need to find the serial number of my programs . Would anyone know where and how to do it? The programs are installed on PC Thank you

    Hello , I need to find the serial number of my programs .
    Would anyone know where and how to do it?
    The programs are installed on PC
    Thank you

    Find your serial number quickly

  • My phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

    my phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

    Why do you need the serial number? The phone can't be tracked by either serial number or IMEI.
    See this article:
    http://support.apple.com/kb/HT4061

  • I lost my iphone and i need to know the serial number and i have not the ox?can i get it from my itunes?

    i lost the phone(stolen) and i need to know the serial number but i also dont have the box ( can i get it from the itunes i was using and i already have a back up on my laptop?

    From iTunes, follow the directions here:
    http://support.apple.com/kb/HT4061

  • HT201472 hello, I did not know my Iphone serial number, i sold  it and I need to know the serial number. Is there any sullotion for this

    I did not know my Iphone serial number, i sold  it and I need to know the serial number. Is there any sullotion for this

    how to find serial number, etc
    http://support.apple.com/kb/HT4061?viewlocale=en_US&locale=en_US

  • I licensed the on-year membership for After Effect, everything all right, logged in, download content (after effect) with desktop apps, and open it, than Trail period is stop, and i need to write the serial number?! What can i do?

    I licensed the on-year membership for After Effect, everything all right, logged in, download content (after effect) with desktop apps, and open it, than Trail period is stop, and i need to write the serial number?! What can i do?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • When I load Illustrator creative suit (5.5) on my new computer, it loads Then I put in the serial number, which is correct, but when i go to click on the program to use it it says ERROR: localized resource file from this program could not be loaded. pleas

    When I load Illustrator creative suit (5.5) on my new computer, it loads Then I put in the serial number, which is correct, but when i go to click on the program to use it it says ERROR: localized resource file from this program could not be loaded. please re install of repair the application and try again. I have done this and it's still not working                  

    anomaly jade,
    You only need to use the serial number during installation.
    Have you, at least seemingly, been able to install, and then you are unable to start up?
    If that is the case, you could try to reinstall using the full three step way:
    Uninstall, run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid.  Like a test version which is finished. What do I have to do?

    I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid.  Like a test version which is finished. What do I have to do?

    Refer to this:
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • How can I recover the serial number of my stolen ipad?

    IPAD 16 G latest version

    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    How to Find a Missing iPad with FindMyiPad
    http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
    Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
    Stolen iPad Database
    http://www.stolenlostfound.org/online-stolen-ipad-database
    Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
     Cheers, Tom

  • Hi there. My iPod Nano was stolen from my car today. I do know the serial number of this stolen device. Is there any way that Apple can block another user from connecting this stolen device to iTunes?

    Hi there. My iPod Nano was stolen from my car today. I do know the serial number of this stolen device. Is there any way that Apple can block another user from connecting this stolen device to iTunes? Also, if another user was to attempt to connect this stolen device to iTunes, would Apple be able to inform of the username of this person in order that I could then pass this information to the police?

    Is there any way that Apple can block another user from connecting this stolen device to iTunes?
    No.
    Also, if another user was to attempt to connect this stolen device to iTunes, would Apple be able to inform of the username of this person in order that I could then pass this information to the police?
    No. Apple can do nothing to help. Sorry.
    Reporting a lost or stolen Apple product
    B-rock

  • HT1349 I need to register the serial number of a new iphone to my itunes library so that I can sync it....how do I that?

    My friend just upgraded her iPhone and gave me her old one.  It is the same as my iPhone but mine has quite a few features that no longer work so she is letting me use hers until it is time for an upgrade.  I tried to sync my itunes and apps to it but it is not allowing me.  How do I edit my iPhone information so that I can change the serial number to the new phone's?
    Thanks

    You can't change the seral number of the phone.  But if you backed up your old phone by syncing with iTunes you can set up her phone as a new iPhone and restore it from the backup of your old phone.   If you haven't backed up your old phone you need to do so by connecting it to iTunes and syncing it.  Then on her phone go to Settings>General>Reset>Erase All Contents and Settings.  Finally, follow this guide starting at step 3 to set it up and restore if from the backup of your old phone: http://support.apple.com/kb/HT2109.

  • Hi, I bouhgt a used Apple Power Mac G5, I want to buy a blue tooth card for the same to use wireless keyboard and mouse, i am just curious that why do i need to provide the serial number of my computer, is there any compatibilty issue?

    Hi, I am new in Apple Computer, I bought a used Power Mac G5. I want to buy a blue tooth card for the same to use wireless keyboard and mouse. so why it is mandatory to provide the serial number of the machine?

    Hello, Serial# not needed...
    At the Apple Icon at top left>About this Mac.
    Then click on More Info>Hardware and report this upto *but not including the Serial#*...
    Hardware Overview:
    Machine Name: Power Mac G5 Quad
    Machine Model: PowerMac11,2
    CPU Type: PowerPC G5 (1.1)
    Number Of CPUs: 4
    CPU Speed: 2.5 GHz
    L2 Cache (per CPU): 1 MB
    Memory: 10 GB
    Bus Speed: 1.25 GHz
    Boot ROM Version: 5.2.7f1

  • HT201365 i lost my ipod5 and cant remember the serial number i need help getting the serial number on my ipod 5

    i lost my ipod 5 and i cant remember my serial number i need help with my serial number

    Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
    http://support.apple.com/kb/HT2526 - If you registered a device you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do
    Maybe a way to find serial number after a device is no longer in your possession - https://discussions.apple.com/message/19524469 - "The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices."
    iPhone: Locating the serial number, IMEI, ICCID, or MEID - http://support.apple.com/kb/HT1267 - from phone itself, a computer to which it has been backed up, or packaging.

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