I need to recover files from a previous installation

I'm new to the apple thing so excuse the school boy errors, my mac 'crashed', ie grey screen and nothing. Taking advice from apple I installed from the original discs-ok. It seems however that I installed Tiger, and the computer was actually running snow leopard, it had been upgraded by the guy I got the machine from. A local support dealer suggested that I had 'over written' the previous OS and offered me a data recovery (£250) service. I have been able to access and play a track I had in iTunes (from the other side of the partition?), so this suggests to me I have not over written the previous OS.
Any ideas about how (if I can) I go about sorting this one out?

Try rebooting  holding down the Option Key and see if it you have another bootable partition.

Similar Messages

  • I need to recover files from my Hard drive that stopped while decrypting. Enigma for the local computer shops too.

    Hello,
         Was running osx Lion, newest update. Using Hitachi 320 GB 5200RPM HD. I5, 4 gb DDR3.  Mac Book Pro, 13 inch, fall2011. Heres what happened:
    Opened Disk Utility Via Launchpad> Utilities upon normal boot into home screen. Ran Disk verify on Mactintosh HD partition and was told the disk needed repair. Restart, cmmd-R upon restart. Run disk utility, verify disk on  Main Disk (whole drive), Needs repair: run permissions repair, run disk repair. Completes both processes on my Main disk (the whole 320 GB).... Machintosh HD now is greyed out, and will not unlock with my password to run Verify Disk. Attempt restart in safe mode, fail. Disk utility refuses to recognize drive, Machitosh HD turns to Disk 13 after failed attempt. Select Macintosh HD, Turn off encryption. Attempt password access to unlock and mount, fail will not accept password.
    Trying from Terminal/ command line now via cmmd-r restart.... diskutil list.... sees Macintosh HD 3 tiers. will unlock Macintosh HD (bottom tier), but fails to mount.  Second tier, says decryption is happening, but no direction is given.
    What I have been told by the computer guys I tool it to is that the HD froze while it was being decrypted, and they cannot extract the data. There is nothing mechanically wrong with the HD. I had to buy a new HD, and Keep the old one with hopes of extracting the Data....
    What do I do here guys? How do I mount the drive externally to connect to my mac book pro?
    Is this drive repairable?
    What sort of file recovery program is going to get these files back?
    Why did this happen?
    Thank you guys in advance.

    You could create a new profile, remove the content, and replace it with the entire profile from your old drive.
    But you are only asking about bookmarks, though I expect you also meant to include your browsing history so you would want places.sqlite
    References:
    * Transferring data to a new profile - Firefox - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    * Creating a new Firefox profile on Windows - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
    * Profile folder - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Profile
    * Profile folder - Firefox - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Profile_folder_-_Firefox
    * Lost bookmarks - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Lost_bookmarks

  • HELP! How can i restore/recover files from Bootcamp with Boot Failure - Missing operating system error?

    Hi,
    I am having a few problems with bootcamp on my imac. When i tried to move the bootcamp partition on windows 7 into free space, it crashed and turned off. Ever since i have had the error 'Missing operating system' and it fails to boot. I have some very important files on the bootcamp partition. Is it possible to recover these files or even to restore the bootcamp partition to it's original state? I do not have a backup of my bootcamp partition. Another problem i have is that ever since i tried to expand my macintosh HD partition into free space, when i hold alt while booting up (to choose which partition to boot like i normally do), the bootcamp partition has stopped appearing. This means that i cannot even boot the windows 7 bootcamp partition anymore!
    So basically here are my 2 questions:
    How can i restore/recover files from Bootcamp with Boot Failure - Missing operating system error?
    How can i make the Bootcamp partition appear in Startup Disk and when i hold the option key while starting up my computer to allow me to boot windows 7?
    Any solutions are very much apreciated!
    Thanks!
    I know that bootcamp (disk0s4) hasn't been fully deleted since it appears in disk utility (i cant do anything to it though)
    And here is the error i see when i try to launch bootcamp (back when i was actually able to boot up bootcamp to the error screen)

    WinClone 3 is OS X and saves Windows image it makes for restore - that should work but you will have to try and you would need to make a new image unless it also works with a native Windows system restore image. It is now supported and has come a long way.
    http://www.twocanoes.com/
    Paragon Clone OS works and does disk-to-disk clone just like CCC you end up with two bootable drives. But does not work with your setup. It would let you clone and move your Windows install to an SSD or another disk drive though and be bootable.
    During its clone process it checks for errors which is very helpful and lets you know - something CCC and others should adopt more of.
    http://www.paragon-software.com/downloads/demo.html
    I wish for our/my sake you had re-read and rewritten the long 'story' and broken it into a brief list of facts we needed.
    OS X
    Windows
    Backup (though external is much safer) and you want bootable OS X clones as well as TimeMachine
    https://support.apple.com/kb/HT1427
    https://support.apple.com/kb/HT1553
    There are a number of things to do like chkdsk and others as well as Windows DVD to do automatic system repairs and find out why.
    AppleHFS - the abilty to mount and read HFS volumes can be notorious.
    I would rearrange and redo your storage setup and how you use the 4-5 internal hard drive bays.

  • How can I recover files from an iPod Touch (4th gen) prior to a required restore?

    How can I recover files from an iPod Touch (4th gen) prior to a required restore?
    The iPod Touch was working perfectly fine.  iTunes suggest that I update the iPod Touch to the latest operating software, and I proceeded to do so.  Then a message popped up stating that the iPod Touch needs to be fully restored - and that all data will be lost.  The iPod Touch now displays the 'plug into iTunes' screen, and is stuck there.  There are irreplaceable family momentos on the iPod Touch.  How can I recover files from an iPod Touch prior to a required restore?  HELP...

    Your only hope is to contact a data recovery company. When it shows the connect to iTunes screen the iPod is essentially deleted.
    You can restore from an existing backup

  • How to recover files from a deleted partition?

    Unfortunately, my OSX was not booting and I deleted my partition. Through the Internet Recovery mode I reinstalled the original OSX Mountain Lion it came with. I then upgraded to Maverick. I know that deleting a partition practically means all files are lost. I heard that files can be recovered on a Windows when a partition is deleted. Is there any way I can recover files from a partition that was deleted just a day ago?

    Hi,
    Yes, it is possible to recover deleted partition or volume on Mac. Previously I was able to recover all my data lost due to accidental deletion of partition on my Mac PC by using recover Mac data software. This tool is really helpful, here you can download this tool.

  • Recovering files from your ipod

    My computer got reconfigured, so is there a way ro recover files from your ipod to your computer? I have a windows XP not a mac,if that makes a difference.

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • What is the exact name of the cable I need to connect my old hard drive from my macbook pro (it has been taken out of the computer) to my new macbook pro?  I need to transfer files from the old hard drive to the new computer.

    What is the exact name of the cable I need to connect my old hard drive from my macbook pro, which has been removed from the computer, to my new macbook pro?  I need to transfere files from the old hard drive to the new computer.

    No eSATA to USB. Just a SATA/IDE to USB adapter. Google SATA/IDE to USB adapter and you will get tons of links to buy them. Most likely your local computer electronics store has them, although they might be more expensive buying locally than online.
    I have several. You can get either USB 2, which what I recommend, or USB 3. USB is backward compatible so a USB 3 adapter will work on a USB 2 port and a USB 2 adapter will work on a USB 3 port. Backward compatible in both directions.
    I suggest a USB 2 type because there have been some problems with certain USB 3 devices, the USB 3 interface used isn't all that good in those certain devices. USB 3 is still fairly new where as USB 2 has been around for over 10 years.
    synghem wrote:
    Thank you LowLuster,
    At the apple store they said I needed an esata to usb wire.  But looking at wires on line has been confusing.  Is sata the same as esata?  How do I know if I need a usb 3 or usb 2?

  • What plug-in do I need to import file from scanner to make a batch job

    what plug-in do I need to import file from scanner to make a batch job

    Hi Atul,
    I`m having PS Elements Ver.13 and scanner Epson V500 Photo.
    Nice if your can help me.
    Sten

  • I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?

    I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • What kind of adapter i need to transfer file from an imac hardrive tiger to an imac leopard

    what kind or brand of usb adapter i need to transfer file from an imac hardrive tiger to an imac leopard

    Hey arturojas!
    Here is an article that might help you achieve this goal:
    Mac Basics: File Sharing
    http://support.apple.com/kb/ht1549
    You could also transfer files directly using target disk mode:
    Mac OS X 10.6: Transferring files between two computers using FireWire
    http://support.apple.com/kb/PH6815
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

    When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

    Hi there Br0x,
    You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/ht1451
    -Griff W.

  • Recover Files From TimeMachine ? HDD mounted in Caddy.

    Hello Apple Form,
    I will try and include as much information as I can in my first post.
    I was using the apple time machine ( Model A1254, the flat white 1T version ) for backups of my 17" macbook pro using Mountain Lion.
    My macbook was stolen and i didnt replace it for a few months but eventually bout a 23" iMac running Maverick.
    This is where my problem started, I could see my backup filkes from my Macbook but they were greye3d out, after weeks of trying to sol;ve this i basically gave up and boxed the TM.
    Later i needed to access files from work so i made an apointment at the manchester UK genius bar, they could not help me, so i brought it home again. ( must let you know that i only visited the UK as i live in China )
    In the end after more than a year, i decided to remove the HDD and mount in an external caddy, after doing this drive mounted as 2 partitions, i could see sparse bundle files but did not know how to open.
    This morning i mounted the drive, the three partitions loaded but i could not see any files, the disc would not unmount so i manually removed the cable.
    I searched online and downloaded a trial version of Data Rescue 3, but when i tried to mount the disc i got this message. " the disc you inserted was not readable by this computer " initialize ( i did but repair function is greyed out ) ignore or eject.
    now my disc wont even mount, ( i tried rebooting imac but same message )
    I have just started a new job and some of my technical data is here and i need it urgently.
    Please can anyone help me here, im tearing out what little hair i have left.
    Sincerely
    Darren

    At this point I'm not sure what to suggest. Is it possible to put the drive back and run Disk Utility Repair Drive?
    Your new computer comes with Apple Care. You can call for free support and Apple might be able to suggest a fix since it was an Apple Time Machine drive.
    I suggest you start a clone backup. You'll find it easier to actually see files stored on the drive. A clone is also bootable where Time Machine is not.
    Both of these applications can be used to create a clone.
    SuperDuper! http://www.shirt-pocket.com/
    CCC http://www.bombich.com/download.html

  • I upgraded to OSX.8 and cannot load MS Encore. I desperately need some email files from ENCORE. Is there a program that can open my ENCORE email files?

    I upgraded to OSX.8 and cannot load MS Encore. I desperately need some email files from ENCORE. Is there a program that can open my ENCORE email files?
    SLM01

    Do you mean Entourage? It appears you have Office 2004 or older. Those are PowerPC apps only and will not run in Lion or later. If you need access to those emails like, "RIGHT NOW!", then I would suggest purchasing Office 2011 for Mac. Outlook is the new Office email client in 2011 and can import your older Entourage data.

  • After refomatting HDD, reinstalling Vista plus service packs, recovering files from Microsoft backup and installing new copy of Firefox 3.6, Firefox will not run. Have deleted all old M0zilla profile folders and reinstalled Firefox again to no avail.

    After computer would not boot and could not be repaired, I reformatted the HDD, reinstalled Vista plus all service packs and updates, recovered files from Microsoft backup and installed new copy of Firefox 3.6. Firefox will not run.
    I have deleted all old M0zilla profile folders and reinstalled Firefox again to no avail.
    After intallation was completed, the automatic startup just placed a small box on the screen "Import wiz". This just sat there with no activity. After I closed this box, none of the Firefox start buttons would open the program -- just the blue rotating icon for about 2 seconds then nothing.

    Hi,
    Please try to rebuil the WMI repository.
    For detailed information, please refer to the blog below,
    http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx
    If issue persists, due to sfc doesn't work, could you try to repair your system with the installation disk?
    Best Regards.
    Steven Lee
    TechNet Community Support

  • I need to recover everything from my itouch to my computer

    Can someone help!!! I need to recover everything from my itouch to my computer

    No. Back them up before proceeding.
    (87096)

Maybe you are looking for

  • Could someone help me with this error: java.sql.SQLException: Closed Connec

    My code: <%@ include file="../setupcache.jsp"%> <% if(connectionPool_dig==null){ %> <p>Could not connect to database. Please try again, thank!</p> <%                return ; Connection con = connectionPool_dig.getConnection(); if(con==null){ %> <p>Co

  • Adobe form with Webdynpro - Form is hanging on click of Submit button

    Hello Experts, My View has an adobe form that has many dropdowns and input fields. There are some fields which get automatically populated based on entries made by the users. There are several internal tables getting populated in the WDDOINIT method.

  • N97 White Discolouration

    Hiya, I want to buy a Nokia N97, And well I can't decide if I want the white or the black edition of it. I think I want the White one but that is not 100% Sure. The thing that kinda holds me back from getting the white one is that I'm afraid it will

  • Pl/sql using enterprise manager or toad

    A basic question : When it comes to writing PL/SQL code, testing, debugging and performance tuning(the pl/sql code itself), which of the tools are better (The OEM or would it be toad). I am looking for advantages that either or both of them have. Any

  • APO DP Promotion Planning

    I am using APO DP V5.1 promotion planning. Is it possible to set up 'promotion phasing profiles' so that, if for example I have a promotion qty of n spread over x weeks, I can phase the qty n across the x weeks in a consistent fashion. So, I would wa