I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer
I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer
Anne Marie Bartella please verify the serial number you are using is the same serial number registered with Adobe. For more information please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Similar Messages
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good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?
Are you just uninstalling ID, and leaving the rest of the suite in place? You don't need to deactivate to do that.
A suite license does not permit you to install individual components on many different machines so that different users have access to them, if that is what you are contemplating. -
Need help downloading Creative Suite 5.5 Design Premium
I bought the software a few years back. I have the disk, the serial code, and the product code. This year for Christmas, I replace my old laptop with one of the new macbooks. It does not have a disk drive. The only way for me to install the software is to download a free trial of Creative Suite 5.5 Design Premium and then punch in the serial code, but I am not able to download a trial anywhere.
Help please?Jenjwoods first you can copy the installation files from the disc to a USB drive and then install from the USB drive.
If you wish to download a fresh copy of the installation files for Creative Suite 5.5 Design Premium then please see http://prodesigntools.com/adobe-cs5-5-direct-download-links.html. Please make sure to complete the Very Important Instructions before clicking on the download link. -
I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications open and I have even gone to Add/Remove Programs and removed Chrome from my PC. Still get error. Any advice?
ctrl-alt-del > start task manager > processes
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PLEASE HELP! Installation errors with creative suite 5.5 design premium?
I recently tried to install creative suite 5.5 design premium on to my home computer with windows vista home premium and it was all going fine then right at the end of the installation this message popped up please help??
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 14 error(s), 4 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Icon Handler x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Dreamweaver CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Photoshop CS5.1 Core depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Illustrator CS5.1 depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe InDesign CS5.5 Application Base Files depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.i tried all the thinks listed and uninstalled then reinstalled creative suite 5.5 design premium and yet again this showed up at the end please help it mean nothing to me help!
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 8 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Icon Handler x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.9E3C8AP-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {BD85DFD4-005F-4219-8E27-C922CC4D8A61} Adobe CSXS Extensions CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\lib\CSXS-Installer-Hook.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 130)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 130)
----------- Payload: {4C08199E-0D93-4227-8325-F024E71CA7A1} Adobe SING CS5 3.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\SING\Mark II\SING.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed -
Student Adobe Creative Suite 5.5 Design Premium: Need Help Please
When I was a student, I purchased the Student Adobe Creative Suite 5.5 Design Premium and installed it on my MacBook Pro laptop. My laptop is breaking down and I want to use my Student Adobe Creative Suite 5.5 Design Premium on my new Mac computer, how do I do this? If I graduated & am an alumna, can I still use my Student Adobe Creative Suite 5.5 Design Premium on my new computer? Thank you in advance.
You have a serial number, don't you? That's all that matters. Your license is yours and shall forever be.
Download CS5.5 products
Mylenium -
Wanted to know if Adobe Creative Suite 5.5 Design Premium is included in Adobe Web Premium
Wanted to know if Adobe Creative Suite 5.5 Design Premium is included in Adobe Web Premium. I also wanted to know how can I transfer the license from an old computer to a new one if I throw the old computer away. Would need the steps or do you just deactivate the old one and if so do I take any information from the old computer
Ok basically I have a user that has an old computer running on XP and I'm in the process of upgrading her machine but she said she had
Adobe Creative Suite 5.5 Design Premium
Acrobat X Pro
but the only programs I have are
Acrobat Pro_10_Web
Web Premium_CS5_LS1
Web Premium_CS5_5
Adobe Acrobat Pro X
So which would I use to get the requested software installed on her machine or do I have to buy another package or program. Also if I have Adobe Creative Suite 5.5 Design Premium and Acrobat X Pro on the old machine is there a way to take the license information off the old machine and download the Adobe Creative Suite 5.5 Design and install it with the serial from the old machine I would be throwing away? -
Need to reinstall Creative Suites 5.5 on Windows 7 system
PC crashed, need to reinstall Creative Suites 5.5 on new OS7 Home Premium. System doesn't launch 'auto run' when disc loaded. How do I get this loaded?
Try downloading instead...
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html -
I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?
You can download the software from the website and then type in your old serial number to activate it... that is, IF the installer database will work with your operating system. I am having problems reinstalling CS4 with a new computer running on Win 8.1. When I called customer support, they told me a whole lot of nothing for 45 minutes and then directed me to a chat session. After about 30 minutes on chat, I was basically told they don't offer support for older products. The website says "no known issues" for installation... but that very well may be because they are unwilling to record the issues when someone calls to report them! Good luck with your install. I wish I had CS5 at this point, as it appears there is still support available for it... but you are on the bubble timewise for that to continue. Other downloads
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Can't Find Download Link adobe creative suite 5.0 Design Premium
I had to reinstall my system software so now I'm trying to reinstall my Adobe products. Problem is, I can't find a link to download Adobe Creative Suite 5.0 Design Premium. The links I have found are for version CS5.5 and my serial does not work with that. I need CS5.0 Design Premium
Here: http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
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I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You
deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Creative Suite 5.5 Design Premium installation
Hi, I have just start my new iMac computer. Downloaded CS5.5 Design Premium fine.
When it was close to finishing the installation there was an issue with closing Safari which I did and also something else which looked Safari related but nothing else was open.
So I had to cancel the installation. This has left me without Acrobat X Pro.
Trying to install Acrobat provides the following error.
Your installation encountered errors.
Please try restarting your system and installing again.
Exit Code: 7
-------------------- Summary --------------------
- 1 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Flash Player to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Help much appreciated.Hi, thanks for getting back to me.
I opened my Utilities > Activity Monitor
Found the SafariNotificationAgent and tried to quit this first, didn't shut it down... so I then force quit it.
I then tried to install but this still came up with the error.
But I then tried uninstalling Flash and then reinstalling Flash and Acrobat and this worked a treat... it then installed fine.
Please note: when I uninstalled Flash I went into:
Applications > Utilities > Adobe Installers > Adobe Creative Suite 5.5 Design Premium
It was here I uninstalled just Flash so it took all the parts out. -
Creative Suite 5.5 design premium - moving to new computer from a dead one
Hello,
My laptop recently died, I lost everything, and I have since had to replace it. I was wondering how to deactivate my Adobe Creative Suite 5.5 design premium for the dead laptop so I can activate the new one? I already have CS5 on my desktop, so this is effectively like trying to move to a third computer, except the second computer cannot be accessed to deactivate (because it is dead).
Thanks
K8You will have to get Adobe Support thru chat to reset the activations for your software.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
A question concerning CREATIVE SUITE 5.5 DESIGN PREMIUM
I'll start by saying that at 77, I struggle with this technology. Back in 2011 while studying fine art, I bought this program which, in the event, I barely used. Since then, the program appears to have been uninstalled. I have the disc and serial number so tried to reinstall it, but am mostly bamboozled by the instructions, and when, at the end of the process, I was invited to sign up for a thirty-day trial, I gave up. I want to use it to make digital drawings and paintings, and for photoshop. I'm wondering whether the program had a time limit. I'll be grateful for any advice. Thanks,
IvanIvan did you enter the serial number which you obtained when you purchased Creative Suite 5.5 Design Premium? You can locate you registered serial numbers under your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
-
I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium
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