I need to reinstall my CS3 creative suite I bought with a student license.  It allows me to install but never asked for the serial number.  I can open the programs but can not use them, get a "Adobe updater quit unexpectedly" message.

I bought a CS3 creative suite on a student license in 2008.  The original MAC laptop has died and I am trying to install it on a MAC desktop.  the programs installs successfully but never ask for a serial number.  the programs will open but I can not open any files,  I get a Adobe Updater quite unexpectedly message.  Is this because the serial number has not been entered? I have tried chat about this problem twice, also use Adobe connect and was not helped. How do I enter this serial number?

activate is grayed out.  Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet"  So I select "submit again" and nothing happens.  Then the program closes and I get the added updater quite message. 

Similar Messages

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    Have you tried the steps mentioned below by Barbara?
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    Ankush

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    I must admit I am not very computer savvy. I'm 81 and probably will 
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    I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

    My guess is that you won't be able to do much if you threw away the serial number before using it.  The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
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  • Adobe creative cloud is asking for a serial number for updates - where do I get this from?

    Adobe Creative cloud is asking for a serial number for updates - where do I get this from
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    Hi Mick,
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  • I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help.

    I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help

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    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
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    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative

    Hello
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    Hello
    Your answer is not fixing the pb I’m facing; Attached a screen shot of the issue I face.. Can you help urgently please? thanks
    Le 17 avr. 2015 à 18:57, jomarielawrence <[email protected]> a écrit :
    Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative
    jomarielawrence <https://forums.adobe.com/people/jomarielawrence?et=watches.email.outcome> marked Sumit Singh <https://forums.adobe.com/people/Sumit+Singh?et=watches.email.outcome>'s reply on Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/7447312?et=watches.email.outcome#7447312>
    Marked as helpful:
    Hi Jean,
    Please refer the solutions given in the following help article.
    https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html <https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html>
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    Following Hello. My trial version of  PSP has expired where I can find the serial number to enter if the suscribption form? I'm stuck ans can not purchase the yearly bundle for cloud creative <https://forums.adobe.com/thread/1819540?et=watches.email.outcome> in these streams: Inbox

  • Hi, I have a CS6 design and web premium with the product number. I need the serial number to activate my product. Where can I get it please?

    Hi, I have a CS6 design and web premium with the product number. I need the serial number to activate my product. Where can I get it please?

    Yes i did! with the prrof of the payment etc...
    Kind regards
    Meilleurs salutations
    Mit freundlichen Grüssen
    De Oliveira Claudia
    2014-11-21 16:21 GMT+01:00 Beverley Gray <[email protected]>:
        Hi, I have a CS6 design and web premium with the product number. I
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    created by Beverley Gray <https://forums.adobe.com/people/Beverley+Gray>
    in Downloading, Installing, Setting Up - View the full discussion
    <https://forums.adobe.com/message/6951051#6951051>

  • All my CS 3 programs open with  "Adobe updater quit unexpectedly"

    I just installed CS3 suite with discs. All my CS 3 programs open with  "Adobe updater quit unexpectedly” crashes programs sometimes   ! icon
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    What can fix this?
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    activate is grayed out.  Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet"  So I select "submit again" and nothing happens.  Then the program closes and I get the added updater quite message. 

  • Is there a way to find the serial number in these files so that I can reinstall the full version?

    I had to restore from backup to a new hard drive, and only have part of my Adobe Photoshop installation. Is there a way to find the serial number in these files so that I can reinstall the full version?  I have only part of the documentation so this is the best way I see to get the full version back.

    Hello brad,
    you did purchase your product from these firms like Amazon, so you didn't get a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
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    Additionally you should have a look at Adobe's database, to see what's stored/saved about your accounts. Here you will find general infos about your Adobe Account.
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    Hans-Günter

  • I reinstalled photoshop elements 11 becourse he asked for a serial number en did not recognized  de given number. But still de serialnumber is not , please help.

    I reinstalled photoshop elements 11 becourse he asked for a serial number en did not recognized  de given number. But still de serialnumber is not regonized, please help.

    After some serious hunting I finally found a link for live chat (that hunting also included switching to Internet Explorer where I had been using Chrome; I don't know if that's what made the difference). I gave the person at chat my redemption code; soon they came back and told me they had validated the code.
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