I need to replace my ipod cord that is under warranty, What link do i go to?

I need to replace my ipod cord that is under warranty, What link do i go to?

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

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  • My ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?

    my ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?

    iTunes never displays the iPod in the left pane?
    iTunes is shipped with a "helper application" called the "iPod Service" that runs and is used by iTunes to communicate with the iPod device. This service may be disabled.
    If your system is Microsoft Windows XP and you are logged in as an Administrator:
    1. Quit iTunes and, if your iPod is currently connected to your computer, safely remove it using the system tray application to manage removable devices.
    2. Right click on "My Computer"
    3. Select "Manage"
    4. In the "Computer Management" window, left pane (tree view), follow this path:
    +Computer Management (local) > Services and Applications > Services+.
    5. In the right pane, scroll down to "iPod Service" and double click it.
    6. If the service is listed as "Disabled" and "Stopped," change to "Manual" and "Start" it. ("Manual" will cause it to start when iTunes starts and "Start" starts the service right now.)
    7. Close "Computer Management"
    8. Restart iTunes and wait for it to completely come up.
    9. Reconnect your iPod.
    Does your iPod show up in iTunes?

  • I need to install the iPod software that did not come with my nano.  Does anyone know where I can get it?

    I need to install the ipod software that did not come with my nano.  Tech support ended 7 days ago.  Does anyone know where I can get the software?
    Thanks, K

    Which generation Nano and what software are you referring to? There are no downloadable apps on a Nano.

  • I lost my Photoshop 8 disc and need to replace it. Is that possible?

    I lost my Photoshop 8 disc and need to replace it. Is that possible? Adobe says they no longer support Photoshop 8.

    Unfortunately, photoshop cs will not run on mac os x 10.10 Yosemite, because photoshop cs is a PowerPC (type of processor) application and Yosemite uses an intel processor that can't run PowerPC applications.
    (apple removed Rosetta after os x 10.6.8 snow leopard)
    You can buy photoshop cs6 or subscribe to the creative cloud for photoshop cc 2014, if you want a version of photoshop that runs on your new operating system.
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html
    https://www.adobe.com/products/photoshop.html?promoid=KLXLS
    (adobe has the Photography package which comes with both lightroom and photoshop for around $10 a month)

  • Do You Know Your iPod Battery May Fall Under Warranty Replacement?

    I have the extended warranty on my iPod Touch. My batter life was horrible... without wifi just playing music getting just over 3 hours. I also had a bad MBP battery. Called up AppleCare and got case numbers for both after diagnosis. Was taking a long drive to an Apple Store with Genus appt the next day...
    My name was called and my Genus re-ran the MBP battery check finding it at fault and went to replace it... I said that I was having an issue with the Touch battery as well. He said "You know that the battery is NOT covered under warranty!". I said NO, if a battery is faulty that it is covered under warranty. I told him that it was THE reason that I purchased the warranty... He argued with me about it and I just couldnt believe my ears... I said that all he had to do was go to the Apple site and find the Touch battery warranty description... He started printing out the MBP battery replacement agreement and we had another video test to run on the MBP... he went in the back to get a DVD.
    As I sat there I started hearing all the genus say to every customer with a iPod battery issue say that battery replacement cost blah blah blah... no one was asked if they had a warranty or that if the battery was found to be faulty the battery replacement would be covered. One guy came in with his son saying the iPod was a Christmas present and the battery was only getting blah blah hours... Again, he was told that a battery replacement would cost $$$. It was surely under warranty but he was still charged! ***?
    My Genus comes back and runs the video test with a Howdy Doody DVD, UGH... anyways... he goes back to return the DVD and comes back with something in his hand, unwraps a Touch and tosses it my way. I asked him what was up? He says that the original Touch battery is not replaceable so here was a new one. I said OK... thinking, why was he giving me one after arguing with me about the battery NOT being under warranty???
    So, I guess it pays off to know your warranty with Apple products as the Genus wont offer the facts. Maybe this was just at the Cleveland OH Apple Store. So, wondering if you know that your iPod battery may fall under warranty and if this is a national fraud by Genus?
    http://store.apple.com/us/product/MB591LL/A#overview "3. Service coverage is available for battery depletion of 50 percent or more from original specification."

    According to this page -> http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Will the data on my iPod be preserved?
    No. You will receive a replacement iPod that will not contain any of your data, songs, etc. Before you submit your iPod for service, it is your responsibility to keep a separate backup copy of the data stored on your iPod and reinstall that data. Please do not send any accessories with your iPod as they will not be returned.
    Attention iPod touch customers: Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPod touch and does not offer any data transfer service.
    Following service your replacement iPod touch may have a newer operating system (iOS) version and you will need to restore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check iTunes to see if an update is available or contact the application vendor directly.
    B-rock

  • If you crack your ipod while it's under warranty will Apple replace it?

    If you crack your ipod while it's under warranty will Apple replace it?

    Apple doesn't repair it.  If there is no sign of abuse, they replace it with a refurbished unit.  The fixed-price for non-warranty replacements can be found here.

  • How much is a replacement phone if phone is still under warranty?

    how much is a replacement phone if phone is still under warranty?

    It is free if there is a manufacturing defect and you are still within your 1 year limited warranty.
    If it is accidental or liquid damage then you may be looking at a fee to get a replacement.
    If you have AppleCare+ then you can use one of your 2 incidents and get a service of $49 plus applicable tax.
    If you do not have AppleCare+ you would get a replacement as an Out of Warranty Service due to accidental damage. Now based on your country/region you could either get a replacement through postage or at an Apple Retail Store. Follow the link below for a pricing:
    http://www.apple.com/support/service/
    - select iphone
    - select your country
    - select warranty and service pricing
    Choose the last option and it will give you a price based on your country and iPhone. Remember the cost shown includes a postage fee so look below the prices and how much the postage fee is as this would not be included in the cost if the replacement was done at a store.
    Hope this helps

  • I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?

    I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?

    Adding to KC7GNM's remark (with which I agree), the iPhone 5 you received is very likely refurbished.  It is not brand new out-of-the-box, never before used.

  • My ipod touch is still under warranty but the screen has been cracked for about 1month but the wifi has recently started to play up and wont work will apple cover this and give me a refurbished one whern i go to my appointment at the genius bar??

    my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?

    Very likely not.   A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod.  Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,

  • Need to find a dual cord that powers my Ipod and syncs to PC via USB

    I'm looking for a dual cord that both will power my Ipod and connect via USB to my laptop. I have an older version of the Ipod and its battery is not strong enough to last a complete sync. Therefore I need to find this cord that has both the ability to power up my Ipod and to sync to the PC. I've seen it around, just can't find it anywhere online to purchase. Any ideas??

    You can get one from Amazon: USB/Firewire 1394 Y Cable for Apple iPod

  • I charged my iPod on my computer, and now iTunes gives me a message that I need to "restore" my iPod, but that if I "restore" it, I will lose all my settings.  I don't even use itunes on my iPod.  What can I do?

    I only use my ipod touch for downloading audio books with Overdrive and do not use itunes on it.  Today I charged my ipod on my mac, and my mac screen now tells me that  itunes has detected that my ipod is in "recovery mode" and   I need to "restore" my ipod, but the message warns that if I "restore" my ipod, I will lose all my settings and be back to factory settings.  All that shows up on my ipod screen  is the itunes logo and a charging cord.  I would be so grateful for some help.

    When in recovery mode you can't backup the iPod.
    You will have to restore via iTunes. See:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Do I need to replace my iPod battery?

    I've had my video iPod since Christmas of 2006. Earlier this year my laptop crashed so I've just now started using my iPod on a new one. Even after putting the new updates onto my iPod it still has pretty low battery life, even after charging for more than 4 hours. I dont think I can play songs for more than about 30 mins before the message saying that I need to recharge pops up even though the battery shows that it is still at least half charged. I can't play more than 5 videos without it cutting off completely. So do I need to install some old updates that I missed or do I need to send it in to have the battery replaced?

    You need to go to an Apple store set up an appointment and speak to someone at the Genius Bar. Yes, it sounds like you need a battery replacement. These should be helpful.
    http://www.apple.com/batteries/
    http://www.apple.com/batteries/replacements.html

  • Charger power cord broken after replacement lastest 1 day vendor university of SAskatchewan bookstore refused to replace the dam cord Thats two chords @ 98.00 $ I have used my fathers and sisters chords which have no faults why is it that a defective cord

    Power chord lasted 1 day after another replacement. When 2 other power chords are borrowed in this household no problems. Vendor sold the last one that lasted 1 day( 2 i phones 3 mac pros and 5 i pods in one household not enough?) The power cord that was purchased at the University of Saskatchewan Bookstore lasted 1 day and they say it malfunctioned by user. The chord is brittle and frayed. All products bought in this household from same vendor. Apple you have some products that are poorly made admit it look at feedback pages. Is gouging a University Student for 98.00$  for faulty cords the corporate objective or standing behind your products after sale a respondsibility of seller? Keep producing a good product with faulty accessories and you will continue to do well unless you value your entire product line. What are you willing to do?

    Your statement of displeasure on this forum is being directed at other Apple users like yourself.  If you want your feelings known by the Apple corporation, you should communicate with them by sending a letter to Cupertino or perhaps registering your complaint with an Apple store manager.  You may get sympathy here but no results.
    Ciao.

  • Will apple replace an ipod touch that overheated

    i tried to charge my old ipod touch that does not have a camera and it got extremely hot within 10 seconds turn black and now will not come back on no matter what i try??!? will apple replace it? and can it be fixed?

    If not underwarranty Apple will exchange your iPod for refurbished one for this price:
    Apple - Support - iPod - Repair pricing
    If you have a 2G iPod it may not be worth it.

  • Do you replace a iPod screen that is really cracked and dangerous for my finger that is under a year old?

    Do you replace a cracked iPod
    Touch that is to dangerous for my finger

    The exchange price for an 8, `6, or 32 GB 4G iPod is $99 and $199 for the 64 GB one.
    Apple - Support - iPod - Repair pricing

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