I need to rese the email used for my security questions, how do i do this?
I had two new emails verified in place of my olds, seeing as I have forgotten all the passwords to my old emails. The problem is is that my email for my security questions aren't resetting. I need my security questions to start up my iPhone and I have no way of getting them. I Is there anyway that I can get them back? I haven't used them in 2 years.
If you've forgotten the answers, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(120562)
Similar Messages
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I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve apps under an old Apple ID when the email used for that account no longer exists & I can't remember the password? After speaking with Apple Acct. Security, I got the security Q right but my birthday was wrong! They wanted the serial number from my phone that was 3 iPhones ago! Seriously??!!
Any updated way to work around this? No Apple people can correct it.
Thanks,
JoeYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?
You can update your AppleID info here: Manage your Apple ID
Also check this page for more details about iTunes: Apple - Support - iTunes -
Is the a solution for forgotten security questions linked to a long defunct rescue email address?
Note: There is no call center number for the country I am in.Click here and ask the iTunes Store staff for assistance.
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I switched ISP so no longer have access to the email address for my iCloud account how do I change it. Why isn't it as easy as changing my Apple ID.?
Hi dawn192,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
Cheers,
- Judy -
How can I correct my rescue email address for my security questions (when I am logged in with my Apple ID)?. This email address is currently showing a typo.
You won't be able to change your rescue email address until you can answer your questions, if you don't know the password for that email account and you can't get it reset then you will need to contact Support in the country where you and your iTunes account to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
hello
when i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone helpHi, Corinneact.
Thank you for visiting Apple Support Communities.
The usual cause for errors is that the security question responses are case sensitive. If case sensitivity is not an issue with your answers, see the last step in the attached section of the article below.
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H. -
I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
ITunes ranodmly loses the location info for my songs. How can I stop this from happening? How can I get all of my song locations linked back to iTunes without individually pointing to the location of each one?
Hi Frantic503,
Welcome to the Apple Support Communities!
When you are the Family Sharing organizer, purchases are billed to your account unless the family member making purchases has an iTunes Gift Card or iTunes credit on their account. The attached article has more information on how this process works.
Family Sharing - Apple Support
What I may suggest in your situation would be to discontinue the Family Sharing and use iCloud calendar sharing. Using this method keeps your accounts separate but allows you to still share your calendar.
iCloud: Share a calendar with others
Have a great day,
Joe -
HT201363 I forgot the answers for my security questions , how can I get them back ?
I forgot the answers for my security questions , how can I get them back ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106187) -
TS1424 WHAT IF I DON'T HAVE AN EXTRA BACKUP EMAIL ADDRESS FOR MY SECURITY QUESTIONS?
what if I don't have an extra backup email address for my security questions?
Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
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Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me
Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.
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I AM RECEIVING MULTIPLE EMAIL NOTIFICATIONS FOR FACEBOOK POSTS. HOW CAN I FIX THIS?
I AM RECEIVING MULTIPLE EMAIL NOTIFICATIONS FOR FACEBOOK POSTS. HOW CAN I FIX THIS? I AM GETTING LIKE 6 DUPLICATE EMAILS FOR FACEBOOK NOTIFICATIONS. HOW CAN STOP THIS??
Perhaps you should contact Facebook?
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How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.
You should probably contact Apple support.
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I forget the answer to my itunes security questions, How do I change them?
I forget the answer to my itunes security questions, How do I change them?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
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