I need to reset my Apple ID (a Yahoo account). My problem is the Yahoo account is disabled and can't be recovered and I don't remember the answers to the security questions. How can I reset my password?

I had to reset my IPhone device to the factory setting, but when I wanted to start using the IPhone, it requires the original Apple ID which I do not recall the password. I tried to reset the password by receiving it through my Yahoo account (Apple ID) I found out that the email has been disabled due to the long period I didn't use it and can not be recovered moreover I do not remember the answers to the security questions.
I need help on how to reset my Apple ID password as I cant not use my IPhone any more.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

HT5312 i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201363 I do not know answer to my security questions, how can I reset?

I do not know answer to my security questions, how can I reset?

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT5312 I for got for got the answers of my security questions, how can restart the questions answers of my security questions, how can restart the questions?

I for got the answers of my security questions, how can restart the security questions?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

I don't rember the answers to my security question, how can I change or get them?

I don't remember the answers to my security questions, how can I find or change them?

https://appleid.apple.com/
Manage your account, Log in... You can change the answers as long as your know your password. If you encounter a problem(some people have) with changing your answers, then contact apple support for them to reset them. Sometimes it will ask you for an answer before allowing you to change them, others have reported not getting the email sent if it asks you for an email. With me I could just change them. So check it out.

HT201363 I forgot the answers for my security questions , how can I get them back ?

I forgot the answers for my security questions , how can I get them back ?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106187)

HT201363 forgot my answers to my security questions how can i retrieve them

forgot my answers to my security questions how can i retrieve them

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106241)

I am unable to remeber my answers to my security questions how can I get this changed

I am unable to remeber the answers to my security questions how can I change these questions?

No offense, but this question is asked five times a day. Just do a Google search on it or click a link under "More Like This" to the right of this page, and you'll find your answer.

TS1424 I don't remember my answers to my security questions?

II don't remember my answers to my security questions?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I have my Apple ID and Password but have forgotten the answers to my security questions, how do i reset them ?.

Hello i need some help, tried to ring the support desk but closed.
I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

I don't remember the answer of my security questions, how can I change the answer?

I want to download an app to my iPhone and it says that I need to answer a few security questions, I don't remember those answers, how can I change the answer of those questions?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98104)

I forgot the answers to my security questions. how can i retrieve them using others ways aside from my e-mail options because the mails is not coming through? thank you!

bought my iphone on a second hand shop here in the philippines.i've been using it sice july 2013, but i updated it to the latest version 7.0.4. now, i cant use my iphone because it keeps on saying that im typing the wrong password for my apple ID which is impossible. now, it has been disabbled, requiring not my apple ID but the apple ID of the previous owner. i have no clue or even the shop who sold me the unit who is the first owner who set up the device. it is legaly bought from the store as i previously mentioned and i even have the receit and when i bought it. some suggested to buy a new one. money isnt easy and i just cant throw my phone if the problem is just a software that i think apple must provide the solution. can somebody help me what to do to be abble for me to use my phone again. thank you very much!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT201303 i forgot my answer of my security question , how can i recover or change it?

help me please!

Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

HT1920 I forgot the answers to my security questions, how can I change them?

I wanted to download music, but because it's the first time, they these security questions popped up and I forgot the answers...
How can I change them or don't have to answer them?

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(94567)

HT5312 forgot the answers to my security questions. how can i get them?

Forgot my security questions. How can I get them?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104073)

I need to reset my Apple ID (a Yahoo account). My problem is the Yahoo account is disabled and can't be recovered and I don't remember the answers to the security questions. How can I reset my password?

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