I need to reset my security questions but do not see the link

I am trying to reset my security questions but I do not see the link. Is my only option to phone support, can I not do this online?

Click here and fill out the form; if you get told to call, and you probably will, accept it.
(117302)

Similar Messages

  • TS2446 Need to reset my security questions but did not put in a rescue email address

    I have tried to reset my password but this did not allow me to reset the answers to the security questions which I have forgotten.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I need to reset my security questions, but can I  message  support  by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

    I need to reset my security questions, but can I  message  support  by text and not call or if you can tell me how to reset my questions here that will be great and I don't have a rescue email.

    If you've forgotten the answers, you can't do that yourself. Click here, tell the iTunes Store staff that you can't call, and see what they say.
    (109704)

  • Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.

    Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.

    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5621 I've changed my Apple ID email to my current email, but now I need to reset my security questions but I don't use my email I originally set up my account wit?

    I deleted my email that I originally signed up with and I recently added my current email, I also need to reset my security questions but I can't because it's stuck on my old email.

    Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.

  • I choose send reset secure question but did not receive the email to reset

    I choose send reset secure question but did not receive the email to reset

    If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107119)

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

    iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111154)

  • HT5312 hello there i am trying to reset my security questions but i cant find the option to do that would you please help me?

    hi am trying to reset my security questions and i fallowed all the stpes but there is no option to rest the securty questions...what can i do? please help
    thanks

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201363 I need to reset my security questions, but how? I forgot them and would like to change them.

    I have got  a new iPhone, and some itunes gift cards. but I try to buy some music via iphone and it ask for security questions. I have forgot both and would like to resey them. Is there a way to do this? Or can I just make a new account and transfer the money on the new account from the old?

    Hello J3nyf3r,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
    Have a nice day,
    Mario

  • I logged on to my account on apple and tryed to reset my security questions but i dont have the i forgot my security question send it to this email under my question and i dont know what to do

    help me

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111978)

  • HT204266 For months now I have not been able to make a purchase in the app store.  It will ask me to answer my security questions , but will not accept the answers.  I have raised the issues a number of times with customer service, but it has been no help

    How can I reset my security questions to be able to access my account and purchases?
    I have been told it is not possible, could this be true?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I need to reset my security questions, but i can't find a option to do so?

    I have looked at other posts, and they tell me to log into apple id and then navigate to the sidebar, but i can't find a option to reset my security answers???

    You need to contact Apple, either through the link in that article or by phoning them.
    (77140)

  • HT5312 I need to reset my security questions as I can remember the answers to them.

    How do I reset my security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service:
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

    i want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

    Hello minhluhoc,
    It sounds like you are unable to reset your security questions but do not have access to your rescue email address. According to the following article you will need to contact the iTunes Store support team:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

Maybe you are looking for

  • Problem with mapping parameter when specified through an XML config file

    I have decided to attept to stipulate UDT mapping parameters from C# to Oracle in the AppConfig File. The original code (which worked) was as follows: namespace RoyalLondon.Processes.Oracle.Dto [OracleCustomTypeMappingAttribute("TEST_SCHEMA.T_PROJECT

  • IDVD6 works fine with G4/400 and 10.4.11 ?

    Hi everyone.. can anyone confirm, that above configuration works fine? I specially mean the DVD Menu Titles... ref. to thread http://discussions.apple.com/thread.jspa?messageID=8716733 Thank you much ! WH

  • Audio only 1-way

    Buddy of mine has iChat 3.x (presumably running Tiger) and I am running iChat 4.x, latest version in Leopard. We can do Video chats, we both see eachother. I can hear him, but the last couple of times he can't hear me. He gets other sounds from his c

  • Is its manditory to know abap or java to work as XI consultant

    hai im kishore ... im working as R/3 basis admin ... i dont have any idea of abap or java but i want to learn XI ... is its manditory to know any programming lang to work on XI

  • Equium L20 - keyboard creates the wrong characters

    Hi there. my keyboard is not making the right buttons. everytime i press 'u' it comes up with 4. i = 5, o = 6, p = -, and so on and so forth. the onlyway i can remove this is by holding down the Fn button inbetween Ctrl and Alt. how can i take this k