I need to reset my security questions however there is no option to send a reset link to email address anyone help?

Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

Similar Messages

HT6170 How to reset your Security questions if they say they sent it but you didn't the email. Plz help

How to reset your Security questions if they say they sent it but you didn't the email. Plz help

CCheck your spam folder.

I need to change the security questions but there is no option in the "password and security" option to reset them .......what should i do ???

i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Unable to reset my security questions because there is no option of rescue email.

I can't reset my secruity questions or get the answers to them becuase there is no option to ruscue email can I get some help?

The reset link only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link (you won't be able to add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I don't remember my securit questions and there's no option for me to reset them HELP

I forgot all 3 of my security questions, I got a new iPhone5c for my birthday and I want to be able to download apps but I can't because it says I have to validate my account, what do I do?

account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57

I am trying to reset my security questions, however the reset security info to email address is not available to me

I am trying to reset my security questions, however the send reset security info to email option is not available to me.
Anyone know how I can fix this please.

The option to send reset info only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.

How can i reset my security questions and there is no reset my questions below it any help plz

how can i reset my security questions and there is no reset my questions below it
any help plz

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101110)

How can I reset my security questions. There's no reset option

how can I reset my security questions. There's no reset option

If you didn't previously set up a rescue email address and have forgotten more than one of the answers, you can't do this on your own. Contact Apple either through the link in that article or by phoning them.
(76560)

I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?

I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT5312 when i want to change my security questions i don't have option to send rest security questions ?

when i want to change my security questions i don't have option to send rest security questions ?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
The reset option will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105986)

HT1937 I have two security question and can not remember them also I do not have rescue email address, what Can I do?

I have two security question and can not remember them also I do not have rescue email address, what Can I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101276)

HT204088 iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?

iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?

If you create a new Apple ID you won't have access to the media purchased with the Apple ID you are currently using.
Try here > Rescue email address and how to reset Apple ID security questions

I need to reset my security questions and there is no reset In my Apple ID account

And is there a number to call because I had to wait 8 hrs to wait to get back on here

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, and clicking here and picking a method for your country. If neither article lists a method for your country, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105627)

I can't reset my security questions, is there any way to fix this?

I can't remember the answers to my original questions and want to reset them so I can buy music. However, every time I reset them, they just revert back to the old ones. I hit save and it tells me that everything's been set, but if I log out then log back they've reverted back to the old questions. I've tried to contact costumer service through the link given on iTunes but the page just unlessly loads after selecting iTunes, so I have no idea what to do.
Any help would be appreicated, thank you.

You can contact the Account Security team by following these steps:
Please navigate to:
https://expresslane.apple.com/
Choose:
iTunes > iTunes Store
Then for Topic choose
Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)
Choose Continue
You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.
If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions. You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!

I need to reset my security questions however there is no option to send a reset link to email address anyone help?

Similar Messages

Maybe you are looking for