I need to reset my security questions, i need to reset my security questions

can you help me reset my security questions

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699
You can call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

Similar Messages

  • Hey plz i need help i have forgotten my security questions answers how to reset them

    plz i need help i have forgotten my security questions answers how to reset them

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95774)

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • My Apple ID showed security problem that needs to reset my password. But I forget my resue email and scecurity questions' answers. So what can I do?

    My Apple ID showed security problem that needs to reset my password. But I forget my resue email and scecurity questions' answers. So what can I do?

    If you are on Lion or newer, follow directions here:
    Reset the user password in OS X Lion, Mountain Lion and Mavericks
    Reset 10.5 Leopard & 10.6 Snow Leopard password
      1. Power on or restart your Mac.
      2. At the chime (or grey screen if your chime is turned off), hold down Command+S on your keyboard to enter single-user mode.
      3. This step is optional, but it’s a good idea because it checks the consistency of the hard disk before moving on. At the prompt, type fsck -fy and press Enter/Return. Wait for the checks to complete before going to the next step.
      4. Type mount -uw / and press Enter.
      5. Type launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plistand press Enter.
      6. Type ls /Users and press Enter. This lists all of the usernames on the computer – helpful if you don’t know or remember what these are.
      7. Type dscl . -passwd /Users/username password and replace “username” with one of the users displayed in the previous step. Replace “password” with a new password of your choice. Press Enter.
      8. Type reboot and press Enter.

  • I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai

    I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????

    That is normal for purchasing apps for a device not previously associated with your Apple ID.
    You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html

  • My Iphone was hacked and I now cannot access icloud, I cant reset my phone as I need the icloud password but this has been changed by the hacker along with my security questions

    My email was hacked and I now cannot access icloud using my Iphone 5. The hacker changed my password as well as my security questions, how can I reset my phone without the icloud password

    Click here and contact Apple.
    (119196)

  • HT201303 I need help on my security questions. I have reset my password and added an email to verify my identity, but I can not remember my security questions.

    How can I reset my security questions?

    Hello Cutty35loca,
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Also find the below link :
    http://support.apple.com/kb/ht5312
    Hope this helps you

  • I need to create a rescue e mail so I can reset security questions and answers I never answered any questions before so any answer I put in r incorrect please help I tunes support has been useless

    I need to create a rescue e mail to change security questions and answers I never answered any questions when I first started using I tunes so there is no correct answer for the questions I also never set up a rescue e mail I tunes support after five requests has been useless

    Anything here to hlp? https://discussions.apple.com/message/19489801?ac_cid=tw123456#19489801

  • TS1424 I forgot the security/questions, How can I reset my security questions?

    I need a small help please. How can I reset my security/question because I forgot the answers.
    But still I know my Apple ID's password and I can access to my ID.
    Please there is anyone can help me?
    Thanks
    Hana

    Hi Niel,
    Thanks a lot for your considering my email.
    But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
    What I should do now to reset my security questions?
    Please I need urgent help or advise.
    Thanks
    Hana

  • I forgot the security questions I need to send me again

    I forgot the security questions I need to send me again

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100885)

  • Hi there...i forgot my security questions how can i reset it because everytime i try to reset it it always ask me my old security questions...

    hi there...i forgot my security questions how can i reset it because everytime i try to reset it it always ask me my old security questions...

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101644)

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • I forget the answers for the secret questions,, i need to reset them,,any help please

    I forget the answers for the secret questions,, i need to reset them,,any help please

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97479)

  • Forget my security question and cant dont reset. what can i do ?

    hi,
    i forget my security answer ,and cant not reset at apple store profit
    What can i do ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97197)

  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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