I need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do
i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answer
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!
Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html -
We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I was trying to change my password and somehow it automatically reset the password for me and I closed the window and now I can't log in. What do I do?
HI,
This post in in iChat (forum) but I have no idea from what you posted if it is about iChat and if so what account type you were changing the password on.
9:25 PM Wednesday; June 12, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
i cant connect to my wifi due to the fact that it says its a wrong password and ive tried resetting all the ways i can and it still says i have the wrong password what can i do
Do other devices connect to the same wifi router?
Have you tried powering off and then back on the router?
Did you connect before OK?
Have you reset the iPod?
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Reset network settings: Settings>General>Reset>Reset Network Setting
-The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
I'm trying to email a photo from one of my iPhoto albums, however I'm getting an error message that says "The email server didn’t recognize your username/password combination." Any ideas? I can't find any help in Apple on-line support.
Never mind. I was able to find the solution via an earlier post from West. Thank you!
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Whenever i have a mozilla browser on and i try to open another mozilla window browser it work pull up a new window. When close the browser that was on, it will still show up on Task Manager. Whats going on with this?
There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r32
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/ -
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file
How do I fix this?That would probably be a question best taken up in on a site for Windows support questions. Not knowing anything about the movie you're trying to play, all I can suggest is to confirm that the format of the movie you wish to play is supported in your version of WMP. If it isn't, you'll either need to convert the movie or use some other player software.
Regards. -
I cannot control the sensor on my Mac, it moves by itself, and opens different pages. What can cause this problem? please help me.
There are several possible causes for this issue. Take each of the following steps until it's resolved.
1. Follow the instructions in this support article.
2. Reset the System Management Controller.
3. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
4. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.
5. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
6. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
7. If none of the above applies, or if you have good reason to think your computer is being controlled remotely, remove it from the network by turning off Wi-Fi, disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop immediately, you should suspect an intrusion. -
My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?
What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.
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the icon that appears when you change the volume is stuck on my screen. Can anyone help?
Hi antdagreat601,
Welcome to Apple Support Communities.
If you haven't already, I'd first try restarting or resetting your iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your device
Note: Reset your device only if you are unable to restart it.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If the volume icon doesn't go away, see our iPhone Troubleshooting Assistant for more help:
http://www.apple.com/support/iphone/troubleshooting/
Have a great day,
Jeremy -
what is an smpt password? I have problems sending photos using the stamp at the bottom because it asks for some smpt password and I have no clue to find out what it is, how to set one of find one if I somehow put one in and don't know what it it.
It's the password for your outgoing mail in your Mail account. You need to set it up in your Preferences.
Regards
TD -
Will apple be releasing a bumper type case for the iPhone 5, like the one that was available for the iPhone 4?
Sorry, but we are not Apple so we don't know what Apple will do.
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I am no longer within range of a network that I was ''attempting'' to connect to as ''guest'' and now the guest registration page for the network overrides the url that was set for my home page in Firefox. (I never actually established a connection to the internet on that network because the guest username and password repeatedly failed.) The redirect executes whenever I type the URL, www.yahoo.com, into the address bar or when I follow a link from a search engine to that URL, or when I click the home button. How can I stop the
redirect? I deleted all network locations that contained that network and cookies that contained the network name but that did not stop the page redirection. I do not believe this to be a virus or malicious network because it was at an research institute. I looked in prefs.js for any keywords from that network but I did not find anything obvious.
Thank you for your help.Easily fixed: clear the cache.
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