I need to restore my iPad air -and i can`t cause the passcode has a problem i have the apple id and password

i need to restore my iPad air …and i can`t cause the passcode has a problem i have the apple id and password...but the find my ipad item in the cloud doesn´t allow me to restore from itunes
Please i need help!!!
thanks

Go to App Store and use search box to look for your free apps
A. Pages
B. Numbers
C. Keynote
D. iPhoto
E. iMovie
F. GarageBand

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You don't need to create an account. Your use your Apple ID to log into Facetime.
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See Here > http://support.apple.com/kb/HT1808
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Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
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http://support.apple.com/kb/TS4268
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http://support.apple.com/kb/TS3510
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http://support.apple.com/kb/HT3529
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http://support.apple.com/kb/HT5538
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http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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Thank you so much for taking the time to reply to my problem.
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Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Resolve communication issues
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Message was edited by: Barry Hemphill

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Before you can download free apps:
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I need to restore my iPad air -and i can`t cause the passcode has a problem i have the apple id and password

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