I need to restore my phone but have pictures i havnt backed up, and i really dont want to lose them Please help!!!
Please help, my phone is saying i need to restore to factory settings but i there are items i havnt backed up on my phone yet, i cant open it anywhere on my laptop its just not shoiwing and i've tried holding the center button and power button together but that just turns my phone off. The screen is only shoing the itunes symbol and a ubs cable underneath it. Please help me i really dont want to lose my pictures! If anyone has any advice please let me know, u'll be a really life saver!
It's in recovery mode. Anything that was on the phone is already gone.
Sorry, you've already lost them.
Similar Messages
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everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling -
MacBook pro has grey screen of death, it all began when I tried to install something new last night like my laptop asked and when it went to restart, it went grey....
tried start up in safe mode and nvram/pram
on safe mode it said ' the volume macintosh hd could not be repaired '
My MacBook has not been backed up and it would be heart breaking if I lost everything from it...
can anybody help?!!!
Message was edited by: lolaroseukBe prepared for a broken heart...
It's obvious that you need a new drive - when you purchase one you should also purchase a USB enclosure for your old drive and connect that drive to your machine to see if you can rescue any data from it. You may have to purchase a utility such as Data Rescue 3 or DiskWarrior (each $100) to facilitate restoring some of your data.
And start a couple of backup schemes... when you can't afford to lose data, a couple of backup schemes can help.
Clinton
MacBook Pro (15-inch Late 2011), OS X Mavericks 10.9.5, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
Im trying to updat my iTunes but its telling me I need to restore my phone I have done this but now have no music on my phone, can anyone help?
this made my day I was given this IMVU credits code and it got accepted! You can get one too from http://linkbitty.com/imvucredits2014
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I have my contacts synced with icloud and exchange. I want all of them to be synced via icloud, I have tried turning contacts off and then clicking merge but that doesn't copy all of them over. How do I transfer all contacts onto my phone and then icloud?
Welcome to the Apple Community.
If you can't do this on a computer, which would be much easier using drag and drop, then you will need to share the contacts with yourself in order to move them to the iCloud account. -
i tryed to restore my phone but it turn off during the process and an error happens so should i do ?
Hello there, VladlsSwag.
The following Knowledge Base article provides some steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
How do you unlock a disabled ipad mini? I have my notes in Notability and I don't want to lose them. I know my passcode but I left my keyboard on and it disabled it.
Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue. -
After an "event" on my computer, all of my playlists were deleted. All of my music is still on iTunes on my computer, but I am concerned about synching my idpod, as many hundreds of hours were involved in creating the playlists and I do not want to lose them. Suggestions?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
gentlemen, i am not able to sync all my contacts on my iphone to Microsoft outlook. i have 396 contacts on my iphone and only 385 in my outlook. can you please help?
Hi Kinnera2740,
On the old phone go into Settings > Mail, Contacts, Calendars. Are there any email accounts listed here? Such as Google, Yahoo, Hotmail, etc?
If so, tap on each of them and check the 'Contacts' option. If it is turned on, this means that contact syncing is enabled for that account and that your contacts may already be synced to that mail account.
Also check Settings > iCloud and look for the 'Contacts' option. Is it enabled? If so, then it is possible that some contacts could be synced to your iCloud account as well. You can check to see which contacts are in which account by going to the Contacts app on your old phone and pressing the 'Groups' button in the top left corner. You may see several groups here. Uncheck all groups and then check each group one at a time to check and see how many contacts are synced to each account. You may need to add the same mail accounts to your new phone and enable contact syncing to have the contacts from the mail servers sync down to the new phone. -
I follow these steps but it redirects to me to itunes and says "Your request produced an error [newNullResponse] please help an expensive app was purchased and wasnt supposed too! I really need help asap
Use this Link to Contact iTunes Customer Service and request assistance...
Apple Support iTunes Store Contact Us -
i am trying to get into my second hand but have no details on his account and no contact with the previous owner how do i get in?
If it has an activation lock set, you can't. Unless the previous owner removes it, the device is useless to you; Apple won't do this unless presented with the original receipt of purchase, and then only for the registered owner(unless they're dead).
(110446) -
my i 5 phone shows that i need to plug into itunes but when i do it says i need to remove my phone and rest it but how do i do that?
This is a bad situation. Your iPhone is in a state which cannot be backed up, and the Restore will return iPhone to factory specs erasing it. You need to Restore your iPhone to get it working again. If you were experiencing problems before, maybe your iPhone is damaged. If still faulty, and you have Warranty or AppleCare take iPhone to Apple for evaluation. If no coverage and still faulty it may be time for new phone.
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Please someone help. My minor child is 16 years old and has been caught using drugs. we found pictures on her phone that she has been posting in adult apps and chatting with men twice her age. We are trying to restore the phone. She is refusing to give us her password or the answers to the security questions. Please help us. IS THERE ANY WAY TO FIX THIS???
No, to restore, you need to turn off Find My iPhone and to do so you need the Apple ID & password.
It's the Activation Lock that prevents thief wiping the iPhone for reuse.
Take the iPhone from her and if you have the receipt (not from 3rd parties shops), call Apple Care and see if they can help. -
I'm restoring my Ipone, but the response i'm getting is " An unknown error occured (1015). and the i cant use my wifi too..please help
Error 1015 occurs when trying to restore a previously jailbroken phone.
Jailbreaking your phone voided your warranty with Apple, and forfeited your right to any assistance, including from this forum. Terms of Use of this forum strictly forbid the discussion of jailbroken phones.
You'll need to search elsewhere on the internet for assistance. However, it's very unlikely you'll ever get your phone working again, FYI.
Best of luck. -
TS2972 I have done all of these things and the sharing is still not working. Please help
I have shared itunes on my other computers, but for some reason it is not working on mynew one. I have turned the firewall off on both and have done everything else, and it still won't work. Please help!
Scan the Support Community sites. Apple TV losing connection is prevalent. The many postings point out the problem occurs with Apple TV1,2and 3; with different brands of router including Airport Extreme; from current and past versions of iTunes; after varying periods of working well.....minutes, hours, days; losing connection with Home Sharing and loosing Airplay; whether the router and Apple TV are in same room or separated by distance; after trying innumerable posted 'fixes'; after exchanging for a new Apple TV.
Readers, please don't post a fix until you check it works for atleast a week.
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