I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

Similar Messages

  • Hi my iphone was stolen, and i need to retrieve my serial number, i dont have a box is it possible to get it through i tunes?

    hi my iphone was stolen, and i need to retrieve my serial number, i dont have a box is it possible to get it through i tunes?

    well my laptop was formatted and all data along as well, so is there any other way as i only have my login with purchased items on Itunes. Would apple be able t help me out?

  • I need to find my serial number so i can put it on my new computer no one seems to know how i do this

    i need to find my serial number so i can put it on my new computer no one seems to know how i do this

    Find your serial number quickly

  • My computer crashed, I don't have the serial number for lightroom 4.  Is there any way to retrieve the serial number.  I can't remember where I purchased this.

    My computer crashed, I don't have the serial number for lightroom 4.  Is there any way to retrieve the serial number.  I can't remember where I purchased this.

    Lfiles37 if the serial number has been registered then it will be available under your account.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

    Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

    These are user to user forums.  Most of us are paying customers.  If you have a problem deactivating your software, you need to contact Adobe Support directly.  They can most likely resolve the deactivation for you, and might be able to assist further in resolving your problem.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • My Serial number says invalid.  Trying to transfer Adobe Creative Suite.

    I delicensed my Adobe Creative Suite on my old computer and am now trying to get it on my new computer.  It keeps saying invalid serial number.  I have already tried uninstalling and reinstalling the programs on the new computer, but nothing has worked.

    13mwarren1989 what operating system are you using?  What version of Creative Suite specifically are you trying to install?  Did you migrate or transfer any files to your new computer?

  • I need to retrieve my serial number, I have tried every suggestion possible

    Could someone please help me find the serial number. I just purchased the lightroom5 tonight, everything went great. Then it asked for serial number i have tried every suggestion possible... please help

    How do you know you've " tried every suggestion possible"?
    What have you tried?

  • CS6 existing serial number holder. Am I eligible to join creative cloud?

    Hi,
    I have purchased Adobe CS6 Master collection student suit from Adobe site recently, now I am thinking to join the CREATIVE CLOUD.
    I have tried to join threw the plan for the individuls -  ' Existing CS Customers special offer ' button. it leads to pick a plan. I have picked and try to join -  complete for cs6.
    When I click this button, it leads me to the join creative cloud page. When I try to sign in their with my user name and password, Its saying you are not qualified.
    I don't know why, I have a valued CS6 SERIAL NUMBER WITH ME and its already registerd.
    Could you advice me to get the proper steps to join the Cloud threw the existing CS Customer offer!.
    Thanks

    Edu versions don't  qualify for an extra discount because you already got them at a considerably lower price. If you are stil la student, use the the S&T version of CC, otherwise you will need to join CC without any further discounts.
    Mylenium

  • Will I need to download my adobe creative cloud apps again if I re-install my operating system?

    I have recently signed up to adobe creative cloud and am very pleased with the products. It took a while to download the apps (adobe photoshop, premiere, indesign, illustrator and adobe bridge. If I re-install my Operating system (windows 8) on my PC, will I need to download those apps again, or is there a way of saving them to a USB or DVD before I format the drive?
    I hope someone can advise me on this - thanks in advance
    Rob

    So am I right in thinking that there are no '.exe' files which I would be able to save on a USB, hard drive or DVD, rather than download them again?  - it seems like a lot of information to download and I am having to use mobile broadband at the moment. Is there a DVD which you might be able to supply me that I can use in the future?
    Downloading the trial of the master collection would presumably involve me downloading a massive amount of program data from adobe cloud, so I'm not sure if this would help. I really appreciate your suggestion and speedy response to my query. Please let me know if there is any other method that you could suggest. Kind regards
    Rob

  • I need to wipe my computer clean. although I have the CD, I don't know the serial number. How can I retrieve the serial number to reinstall?

    How can I retrieve my serial number before wiping my computer clean. I want to be able to re-install the Creative Suite CS6 Design and Web Premium programs. Please help.

    Assuming you have Windows...
    Googling "Belarc Advisor" points to
    Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
    Run that and it will tell you everything you ever wanted to know (and more) about the insides of your computer, including software serial numbers.
    Takes a while to run: could be 10-15 mins. Just leave it to complete its job.
    Doesn't work on a Mac.

  • Retrieving my serial number.

    I purchased Photoshop CS5 for the Mac in 2011 and didn't register it. I have lost the disk sleeve with the serial number on it. I want to install Photoshop onto my iMac so I registered my copy of Photoshop using the "Help" menu and followed the steps it provided. When I log in to Adobe and try to find my serial number within my account, it says I have no registered products. Please help. How do I retrieve my serial number?

    Hi Wolfbird,
    I was not able to find any products registered under your Adobe ID.
    Please check the KB : http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you are unable to find the serial number then you need to contact our customer service.
    You can reach our chat support at http://adobe.ly/yxj0t6
    Please keep the Order number handy as we would need to validate your purchase.
    Regards,
    Rave

  • Need help finding my serial number

    My computer at work crashed and i have to reinstall itunes but to sync it up with my ipod mini i need the serial number. I do not have this little sticker any more. Is there another way to retrieve the serial number? I have itunes installed on my home computer and had my ipod sync'd up there...is there a folder that has my serial number or can I call apple and have them retrieve it from my registration some how? Would anyone have a phone number for this type of support?

    I am attempting to reload itunes from the disk i got with the ipod. I have not attempted to connect the ipod yet...
    while attempting to install the grey ipod disk that came with the ipod, during the installation process i get a box that comes up that says:
    Ipod for windows:
    this information is required to continue
    your serial number is 11 characters long and can be found on the back of your ipod
    I am working with a windows XP pro. I am not sure of the itunes version it is not noted on the disk that came with the ipod.

  • I bought acrobat adobe professtional version II in 2012.  Now I re-download this software to my new computer.  All info was downloaded.  But when I oopened the file, I need to verify the serial number.  It showed up that the serial number is valid, but th

    I bought acrobat adobe professtional version II in 2012.  Now I re-download this software to my new computer.  All info was downloaded.  But when I opened the file, I need to verify the serial number.  I entered.  But it showed up that the serial number is valid, but the qualifying product could not be found.  I could not be able to find Ver 11 from the list.  What can I do?

    The qualifying product is the older version that you owned before you purchased the upgrade to version.  It is what qualifies you to use the less expensive upgrade version.  So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

  • Ive just signed up for the adobe photoshop pack, i use a mac, when i click download, nothing is happening..  Am I doing something wrong?? When I try and open the software I already had from trial it says its expired,  or i need to use a serial number... H

    Ive just signed up for the adobe photoshop pack, i use a mac, when i click download, nothing is happening..  Am I doing something wrong?? When I try and open the software I already had from trial it says its expired,  or i need to use a serial number... HELP Anyone else experienced this?

    If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
    If it insists on a serial number you need to uninstall the trial. Then try to download again.

Maybe you are looking for

  • Content, Tab & Stacked canvases contd...

    I posted a question in the last week about putting a stacked canvas (say S) on a tab canvas(say T) and both of them on a contenct Canvas (say C). I was able to do that with valuable suggestions from gurus here. Now my issue is as follows: On my stack

  • Windows Live Messenger/MSN Messenger on iPhone 3G

    anyone know how to play Windows Live Messenger or MSN in iPhone 3G? thanks..

  • I need Safari JavaScript help here

    Hi, Firefox supports a method on the window object called find(str) which will find text on your page and highlight it. Internet Explorer has something similar with the TextRange object. I can't find an equivalent call / method for Safari... is there

  • Why can't people view my email attachments?

    Hi, I regularly send out emails using Mail with JPEG attachments but many people cannot see them. They simply get the following type of code/jargon. What is going on and what is the solution? = --Apple-Mail-6--884313368 Content-Transfer-Encoding: bas

  • Keep getting a cinema popup on amazon

    every time i try to look at products on amazon i get a popup window by a cinema something site. very annoying. how do i keep from getting these. I've set my popup blocker and cleared history and  such but nothing works.