I need to retrive my security question answers

I forgot my security question answers, and I no longer can purchase anything until I know the answers. The emailed hooked up to the request link I can no longer access. Is there anyway of changing the email and getting my security question answers.

It's important to know that the account security specialist you speak with will still need to verify your identity in order to reset your questions.
You'll need to be able to sign in to the effected Apple ID at appleid.apple.com and select 'password and security' from the shelf menu on the left, then check the lower left hand corner of the resulting page for a link that says 'generate temporary support PIN'. This PIN is required in order for your questions to be reset. The Advisor you speak with will also need to be able to gather one additional piece of information in order to verify your identity. If you're using Find My Device a code can be sent to a product signed in to the effected account in iCloud, otherwise the Advsior may ask you to attempt to answer your security questions or to provide information about the payment method associated with your account, if you have one.

Similar Messages

  • HT5312 need to reset my security question answers

    am needing to reset my security question answers so i can make a purchase on my computer

    Contact iTunes Support so they can reset the Security Questions for you:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT1918 i need to recover my security question answers

    i need to recover my security questions to my itunes account

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • I need to change the security questions/answers in my Appleid, but my rescue email address is no longer valid and I can't change it.

    Help me change my security questions. 

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102456)

  • HT5312 i need to know my security question answers

    i need to know the answers to my security questions so that i can rent/buy movies.    thanks

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88652)

  • HT4623 I need to know my security question answers

    Idk what it is

    How to reset your Apple ID security questions.
    Go to appleid.apple.com and log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work...
    Go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I want to buy an app on my laptop for the first time but i need to enter my security questions answers but i dont remember them! HELP

    I got a macbook pro and i wanted to buy an app i had the money and everything and because it was my first time they told me to enter the answers to my security questions. problem is i dont remember them at all! HELPPP

    Call Apple Care for your country and ask for help resetting the questions.

  • I need help with my security questions/answer?

    I forgot my security questions answer

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Security question answers forgot

    Need to reset my security question answers to be able to download.
    Can someone help???
    Thanks
    Shelley

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • TS2446 How can i reset my security question answer?

    I need to reset my security question answer because i forgot the answer!

    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

  • I forgot my security question answers and don't have a rescue mail. What should I do?

    I am trying to buy something on the app store but it specified that I need to input my security question answers. I forgot them so I looked up on the support for an answer and they said that I need to have a rescue e-mail first but I don't have any. Please help me.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I already have an account but i need to make a resuce email..how do i make a rescue email and reset my security answers. I can't remember my security question answers!!

    I need help!! My I-tunes won't let me buy any more songs until I confirm that my account..is well..MY ACCOUNT! I can't remeber my security question answers, how do I reset them!? I also need to make a rescue email, i didn't make one when i first made my account, so how do i make it now!? PLEASE HELP ME!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    Creating a rescue email requires correctly answering two of the questions.
    (96131)

  • HT5312 Forgot security question answers, need help to rest

    Dear I forgot my security question answers
    Please I need help to change them by email
    Thanks

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset (which is likely to be via phone, not email).
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. Or you could use 2-step verification : http://support.apple.com/kb/HT5570

  • Hey plz i need help i have forgotten my security questions answers how to reset them

    plz i need help i have forgotten my security questions answers how to reset them

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT201363 I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions

    I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115016)

Maybe you are looking for

  • Need to unplug and re-plug airport express every time I want to use it

    Hi there, just bought an Aiport Express (new generation), the sole purpose being to stream i-tunes music from a Macbook Air and Ipad to my old analog stereo without having to hook it up with cables. The airport is "joined" to an existing wifi network

  • Regarding Diagnostics in Solman 4.0

    Hello Experts, I want to implement solman diagnostics in SM 4.0 . reagrding which i hv a few questions: 1. first of all is diagnostics only meant for configuring and diagnosing java based applications or i can configure /use diagnostics for ABAP base

  • Build error in BPM

    Hi Everyone,    I have been developing  DC in BPM.I have been following the BPM  tutorial SAP NetWeaver Business Process Management Resource Center  . Version : SAP NetWeaver 7.2 SP03 While deploying the DC i am getting the following error: Error:  "

  • *Stationed in Germany, bought iphone 4s issue with language

    I just recently bought the iphone 4s because that's the way to go to keep in touch back in the states for free. Going to the app store everything is in german, itunes on my computer now is in german.....so as may see that when i try and install and d

  • Updating Adobe Software (Information, Ideas, and Proposals to Benefit Us All)

    I'm not too familiar with the forums at this point, although I have been using them for a few months to receive some great information.  However, I've got some good ideas, and perhaps you'll think of them as good ideas too. From what I understand, at