I need to set the zoom level at 100% so the drop downs on my work site will work. How do I set this?

I go to a web site to turn in my work hours. This site has drop downs to select information. These drop downs will not work. I called the company I work for and they said that the zoom level needs to be set at 100% on Firefox for these to work. I need to know what I have to do to set this. There system uses Adobe Reader, I have the 9.0 version on my computer.

View menu => Zoom => Reset (or Ctrl-0 [zero] ) - but I doubt that's the problem. Eg. zoom in or out on this page and menus work fine.
Could be Adobe versions are out of sync.

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