I need to switch the apple ID the app store is asking for, but it is grey and I can't click it.

I want to update an app on the App Store on my brand new MacBook Air, but unfortunately it is asking me to sign in to my old Apple ID.
I do have the password for it, but I don't want to use it anymore, that's why I changed to a new one. everything else on the computer seems to ask for my new Apple ID except when updating an App at the App Store.
I press "Update" and it makes a pop up asking me for my old Apple ID pass. But I cannot click the Apple ID to change it. I can only attempt the password of my old account.
If I go to the "Store" tab beside "Edit" and "Window", I can sign in and out of my new Apple ID just fine, but it has no effect on the issue.
Thats about all the info I can think to give, any suggestions?

Ok, I moved iMovie to the trash bin, and it made some progress. But when I looked to re-download it, it was 17$
I already own it, came with the computer, do you know what to do here?

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Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

The app must have been purchased using your friends account. This means that the app belongs to your friend.
You need to buy your own copy.

So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

Ok, sorry. And yes, I just restored my iPhone as new and tried to put all the songs on there before I even restored with my previous backup, but it still does the same thing... even when I just checked the option to sync only "selected music or videos". How's that possible?
P.S. After I tried syncing with checked songs only, nothing showed up under Music on my phone and this message popped up in iTunes: "The iPhone "..." could not be synced because the sync session failed to finish." If you could, please tell me what that means, thanks.

Tried to update an app and it asked for the password to my sister's Apple ID. I then checked to see whose Apple ID was logged in, in settings and it said that I was logged in. How do I get the app store to ask for MY Apple ID, not my sister's?

Tried to update an app on my phone but when it asked me to give the password for my AppleID, it was asking for the password to my sister's AppleID. I went to setting and down to itunes&app store settings and checked which AppleID was logged in, but i found that it was my AppleID that was logged in, not my my sisters. I then tried logging out and logging back in again but the app store, regardless of this, still asks me for my sister's AppleID and I don't know her password...How do I get the app store to ask me for MY AppleID password, not my sister's?

If this app was bought by your sister with her Apple ID, only her ID can update the app.

Ok so we bought an ipodtouch for my daughter and when she connected to the computer all of a sudden she lost all her pics and she can no longer connect to the app store on her ipod.. any suggestions why and what can be done?

ok so we bought an ipod touch for my daughter and when she connected it to the computer after she downloaded itunes, she was asked if it was her ipod or a new one, so she clicked on her ipod and lost all her recent pics plus is unable to locate the app store on her safari on her ipod touch. any suggestions as to what went wrong or what should be done ? should we restore or what?
much appreciated if there is anyone else who had this happen to them.

- The iPod got erased since it sounds iTunes identified that the iPod has been synced with another computer and she said yes to making this computer her syncing computer. It could also she restored the iPod from the backup of another iPod, iPhone or iPad that was in iTunes. If in iTunes you go to Preferences>Devices is there a backup listed for her iPod with a date/time when she first connected the iPod to the computer. If so then restore the iPod from that backup.
iOS: How to back up
Note synced media like apps and music are not included in the backup,
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Regarding the App store. The App store is not in Safari. It is a separate app. Also, could the Apple store be hidden by Restrictions? Settings>General>Restrictions. Further, can you find the App store via the Spotlight search on the iPod?

My ipod touch 4th gen when i tried to update my apps at the app store i touched updates but nothing shows up so i can't update my apps what should i do pls help me.

help me my apps won't update when i opened the app store and tap updates nothing shows up i can't update my apps.

The backup that iTunes makes does not include synced media like apps and music. Se the following for what it does contain.
iTunes: About iOS backups
http://support.apple.com/kb/HT4946You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I want to sign into the app store as another ID, but it is greyed out.

Hey everyone,
I want to update my apps but I am having an issue.
When I click "update", this pops up
But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
Why is it greyed out -- uneditable -- and how can I change that?
Thanks!

OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
Uninstalling and reinstalling worked but this behaviour seems very odd.

HT4528 I've had my iPhone for about a year now, but for some odd reason the "App Store" isn't showing up on my phone and I can't install/delete any apps. Help?!

So I've had my iPhone 4 for almost a year now and I've never faced this problem. I cannot access the app store because it isnt on my phone.

Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com. Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please

Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please

Apps are permanently tied to the ID used to purchase them.
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and re-set th password for the old one.
Then, log into the app store with it and update the apps purchased with that ID.

Why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

HT1689 Have just downloaded ios6 on my i phone in the uk & it has automatically switched the app store & itunes to the USA store.How do I get back to the UK store

Have Just downloaded ios6 on my i phone in the UK & it has automatically switched the app store & itunes over to the USA store showing everything in dollars.How do I get this back to the UK store in the i phone settings.

http://support.apple.com/kb/HT1311
The Apple way

HT4623 How to switch the App Store to hk store

How to switch the App Store from US store back to hk store

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

Hi i changed my apple ID and password and the old apple ID is still poping up asking for password i type in and doesnt bring to page i want . this started when i treid learning about icloud

hi i changed my apple ID and password and the old apple ID is still poping up asking for password i type in and doesnt bring to page i want . this started when i treid learning about icloud

See the iCloud FAQ: your iCloud account is tied to the Apple ID used to set it up: Creating an iCloud account: Frequently Asked Questions

I need to switch the apple ID the app store is asking for, but it is grey and I can't click it.

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