I need to talk to someone from vzw about my phone screen not turning on. Because the phone won't turn on, I can't call to get assistance. Why is it so ******* hard to get help online and be able to talk to someone????
Iook above
The S4 has documented issues with the display going dark for no apparent reason. This happened to my wife's S4 twice, and both times the phone was replaced under warranty. The problem seems to originate with a small, undetectable crack under the surface glass on the LCD display. These cracks develop structurally and not the result of abuse or accidental damage.
If you take it to a Verizon store, they should be able to confirm there is no damage to the phone and get a replacement under warranty ordered for you. At least, that's how it worked for me.
Oh...just for kicks, try holding down the home button and the power button together for 10 or 15 seconds. This is a "reboot" of the phone and may or may not have any effect.
Good luck!
Similar Messages
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Hello there
I can not send e-mails because the server configurations are wrong, but I can not get into the configurations by the normal wayiOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
when i tried to reinstall from that option and i entered my apple id it says that i need apple id that was used to purchase lion,
i have no cd for that when i bought it.i am using macbook pro.
i can's use my mac anymore i am using it by clicking on control and key R when i on then i use get help online to get help like now.
i have no back up too.
what can i do in this situaion .Try CMD+R. That will restore the latest version you were running.
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i cannot able able to start my macbook and then i started my mac in a recovery mode now mac os X utility window opens with 4 options 1. Restore From Time Machine Backup 2. Reinstall Mac OSX 3. Get Help Online 4. Disk Utility if i try to restore my mac with time machine no option appears if i reinstall from Mac OSX error comes and cannot able to recover from disk utility please help how can i reinstall mac OSX
Guitar21,
your MacBook Pro has booted into its Recovery mode. From the OS X Utilities menu, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get to the login screen now? -
I had to restart by resetting the NVRAM/PRAM. Now I have a window showing OS X Utilities. My options are restore from Time Machine Backup (which I could do), Disk Utility to repair or erase, get help online or reinstall OS X. What should I do? The problem began when I tried to restart my computer and the only thing I saw was the grey screen, Apple logo, and the timer; the computer wouldn't restart from there.
I searched through trouble shooting options on the Apple Support page and was able to make it this far.
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I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
Hi Friends...
I’m trying to delete a back-up file on mu TC but I get the message “The operation could not be completed because the item “bands” is in use. I’d like to start the Back from scratch, could help me out with deleting the current file?Sorry, I am very confused. I asked the following question....
Is this the only backup file on your Mac, or do you have other backup files and data on the Time Capsule disk?
The answer that you gave was....
This is the only one
Now you are saying that....
But I have lots of other files on Time Capsule! The back up file is only one of them.
Can you clarify, please? -
I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.
I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.
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I am having trouble dating to version 3.6.14 or updating to the Beta testing. I am running Linux/Ubutu OS and I get this error message:/tmp/p7x3vko2.part could not be saved, because the source file could not be read. Please help. Thank you , Deb
Solved for me.
I set the owner/permissions of my profile's mozilla folder's (and all the files in it) to read/write access, and the problem disappeared.
in linux:''
* cd /home/myusername/.mozilla
* chown -cR myusername:mygroup ./
* chmod -cR +rw ./
'''Never do that with root privs (nor with sudo)''' -
I have songs both purchased online and downloaded from cd's that itunes is unable to locate. What can I do to get them back and make sure it doesn't happen again as this is the second time this has happened?
Great, that's what I was looking for. Thanks for the quick response. I knew that that feature existed in this router, but I couldn't remember what it was called or where to find it.
The funny thing is, I recall distinctly setting up the DHCP reservation initially, but when I went to check it now, the reserved client list was empty. I have no idea how it could have become depopulated, thus opening the door for internal IP address reassignment of the Remote Desktop computer which led to the RDP ports no longer being forwarded to the right internal IP address and thus the failure of the Remote Desktop connectivity. -
I have had my I have had my iPhone 5c for a little over a month and people can never hear me during calls, like I'm in a tunnel or muffled! I googled this issue and several others have had this problem as well. What can I do to get help?
Take it in to an Apple store or authorized service center for evaluation and possible replacement.
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I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?
The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.
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i delete my iphone from find my i phone and now i want to make active my i phone i get the message your i phone could not be activated because the activation server failed i try it several time but my iphone is not activate help me fpls
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
The other possible issue is a device running the iOS7 Beta. If that is the case, and you are a developer, sign into the developers forums for assistance. If that is the case and you are not a developer, try google. -
I tried to update Itunes on my desktop computer and for some reason it did not work properly. I am receiving the following message:
"the procedure entry point_objec_ init_image could not be locaed in the dynamic link library objc.dll. can you help?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am trying to download photos from my camera to iphoto on my mac book (which I have done many times before). This time I am getting an alert that saysThe photo “IMG_5965.JPG” could not be opened, because the original item cannot be found. How can I fix this?
There is a fair likelihood of an explanation of this symptom
in another ASC discussion thread; see the reply by léonie:
https://discussions.apple.com/message/20165563#20165563
You may have to research any newer possibilities in trouble-
shooting or resolving issues by use of iPhoto Support page.
Since I don't use iPhoto as a primary editor or storage, the
details on the topic aren't so good. I prefer ToyViewer editor.
•iPhoto Support
•iPhoto Video Tutorials
Hopefully the error is easily corrected.
Good luck & happy computing!
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