I need to Uninstall Apple Software Update. I am getting error. "There is a problem with this Windows Installed package.

My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Similar Messages

  • Apple software update 2.1.3 is giving error  "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

    Apple Software Update 2.1.3.127 will not install i keep getting the error
    “There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your personnel package vendor. ”
    i have tried to uninstall itunes and reinstall and i can not get it to install

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • There is a problem with this Windows Installer Package. No apple software installed to try uninstall/repair.

    Trying to install latest version of 64bit Itunes. I'm getting the error message "There is a problem with this Windows install package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". All the solutions require an uninistall of all apple software, which i have done, with no success. Apple software update is not in programs and features to uninstall. I've also tried install just safari, and I get the same error.
    I've run cCleaner to fix any registery issues which hasn't worked either.
    Any help appreciated.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

    I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

    I am experiencing the exact same issue during the installtion process for iTunes 10.5.
    I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
    I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

  • Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

    Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
    Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Any Ideas of how to solve this one?

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • I'm not able to download Itunes.  I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package.  A program required for this install to complete could not be run.  Contact your package vendor"

    Not able to access Itunes store anymore.  Just quit working for no reason.  I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  Not sure what this message means.  Am I suppose to contact Apple ?  What is meant by package vendor ?

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • I am trying to update my iPhone software but to do so I needed to update iTunes.  When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

    I am trying to update my iPhone software but to do so I needed to update iTunes.  When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • When tried to update my itunes to 10.5 I got this message: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

    I got the iPod touch, when i went to connect it to my computer to upload my music to it, It said that I need to upgrade to 10.5 but when I did I got the message below. So I tried uninstalling itunes and quick time and I cant download it at all and still get the message below. I have NO itunes on my computer now.  =(
    The message I get is::
         There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    I have no idea what this message means or what to do....

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Upgrade to version 10.5.x, error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??

    Hi; Attempting to upgrade to version 10.5.x, but I keep on getting an error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??
    Needing to upgrade to allow connection of a 4S iPhone to the Laptop.
    Thanks!! - Tim.

    Repair your Apple Software Update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you can't find ASU in all program, you can do it in CONTROL PANEL, ADD N REMOVE PROGRAMS.

  • Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'

    Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'
    I then uninstalled iTunes to try and reinstall it but I still get the same message for both 10.5 and previous versions, please help!

    My situation:
    - get error when updating iTunes from 1041 to 1050 or above: "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    My system: XP SP3 with all latest updates.
    Found out that the 1051 update fixes a major intrusion possibility during the update process, so I want to get iTunes upgraded to 1051.
    Did more research and the following worked (not known if all steps outlined were necessary) (I do not guarantee success nor any more issues as a result):
    - ran: MicrosoftFixit.ProgramInstallUninstall.exe (did JUST the patch option).
    - ran: Windows Installation Removal Tool.exe (uninstalled JUST the iTunes program installer folder) (this does not remove the actual program).
    - removed all apple software update registry entries.
    - removed: C:\Documents and Settings\All Users\Application Data\Apple\Installer Cache\(JUST the software updatefolders) (hidden folder).
    - removed: C:\Documents and Settings\current user\Local Settings\Application Data\Apple\(JUST the software  update folders) (hidden folder).
    - DID NOT need to restart
    - downloaded latest iTunes update (1051)
    - opened using WinRAR
    - extracted all files
    - ran JUST the apple software update MSI
    - it succeeded
    - ran JUST the iTunes MSI
    - it succeeded
    - normally I then uninstall the apple software update program, but DID NOT this time
    - DID NOT need to restart
    Hope it works for you.

  • When I try to install iTunes 10.5, it says, "There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."  I have Windows XP and I need help.

    5, it says, "There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."  I have Windows XP and I need help.

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • I cannot install itunes to my windows 7 computer. I've deleted everthing apple related (in order recommended). I get a message each time that states "There is a problem with this windows installer package. etc.. What should I do?

    I've also spent hours on the phone with both apple and windows technical support specialists. This is very clearly not a windows issue. I've given my computer a clean boot, disable my antivirus and firewall, and then attempted to download (yes, from apple's website). I've delete all of the programs (in the necessary order) and then attempted reinstalling with absolutely no luck. I'm starting to think that there's absolutely nothing I will be able to do. I've also never been able to fine "apple software updater or apple software update on my computer, which is particularly odd because I haven't found a post in this community that answers that question. No, "apple software update" cannot be found by accessing the start menu or anything in the "C drive". Apple software update is also never included in the itunes download package that I get from apple's website (the others, such as bonjour, apple application support, and apple mobile support are). No matter what I do, I always get the mesage at the end of the download, "There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    This may or may not be related to the "apple software update" issue.

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • HT1926 When I try to update ITunes on my PC (Windows XP), the repeated message is "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor

    How to update ITunes on my PC (Windows XP)?? Repeated attempts produce this messsage: "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor."  I have an older version of ITunes on the computer.  Why can't I update it?
    MMettler

    Repair your Apple software update.
    Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR

  • I keep getting a message that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." when I try to download iTunes 10.5. So I can't update it. How can it be fixed?

    When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.

    Hello, hartadrian.
    I would recommend attempting to repair the Apple Software Update via the steps below.  Once processed attempt to download, update or install iTunes 11. 
    How to repair Software Update for Windows
    http://support.apple.com/kb/TA24326
    If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below.  Once this has been processed, attempt to download and install iTunes 11. 
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    If you experiencing errors when removing components of iTunes, follow the steps in the article below. 
    "The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H. 

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