I need to unlock my ipad, lost passcode, I need to know how to update safari so I can finish step 4 to back up.
I have a apple iPad mini I bought new last year in November. I don't know much of anything else except it has 16GB. There aren't any other problems
besides me forgetting the passcode. I have tried to get help from apple support but seemed to go in circles. It has been off for 2 weeks, they had me
update the iTunes and I tried to do the passcode but now it wants me to update Safari. I don't know where to find it.
I AM getting ready for step 4, but I don't know what that is. There was a back up or manual back up for all my data so I don't lose it, that is where I stopped,
just after step 3 was completed. I am completely lost.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
If nothing above helps:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Similar Messages
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Family member passed away. Need to unlock, iPhone, iPad mini, Macbook Air
My Grandad recently passed away and has left me with an iPad mini - Wifi only, iPhone 4s and a Macbook Air 13 inch. All of which are passcoded and locked to his e-mail account. However no one in our family knows his password.
Of course I'm sure people use this story all the time when this have been stolen - So I'm just looking for some help.
If I need to go to an Apple store with the death certificate I am more than happy to do that, I have the serial numbers of the macbook and iPad I took a photo of the box before I threw them out.
With the iPad I have reset the factory settings except it still wants me to sign in the with original Apple ID - being my Granddads e-mail and password. But as I said I don't know these.
If someone could point me in the right direction that would be great.
ThanksHey there Toni,
It sounds like you are needing to unlock this iPad but the passcode is unknown. I'm sorry to hear of your loss. According to the following article you should use recovery mode to restore the iPad and be able to use it. The caveat to this is that it will delete all the data on the iPad.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I keep trying to back up my Ipad 2, but it keeps telling me that i need to unlock my Ipad before it will back up the Ipad. The problem being that I've forgoten my password, and I really dont want to lose my data, or my progress that I've got on my apps. Please help
If you can't remember the passcode then you won't be able to back it up.
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad via your computer's iTunes and restore to your last backup or resync your content to it. -
I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I got the 1st iPad but it needs iOS on it I don't know how to go about getting it can someone help me
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
SIR I NEED TO UNLOCK MY IPHONE 4 FOR FREE PLEASE HELP ME HOW I DO THIS...........
SIR I NEED TO UNLOCK MY IPHONE 4 FOR FREE PLEASE HELP ME HOW I DO THIS..........
Call your carrier and request it is generally the best idea.
<Edited By Host> -
I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up
To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?
See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 -
I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help
Without the iPad connected, open up iTunes on your computer. Go to iTunes/Preferences/Devices and delete the backups that you're absolutely certain do not have the documents. Refer to figure below.
iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "NO" to creating a backup. (You don't want to create a new backup that does not have the docs.) You will then be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad. This time, say "yes."
Repeat all of the above as required until you get the docs. -
ICloud will not sync my contacts or calendar in Mac Office 2011. ICloud does however sync to my PC at work running Microsoft office 2010 and also to my IPad and IPhone. Does anyone know how to fix this?
Welcome to the Apple community.
Unfortunately Office for Mac does not support the correct protocols to work with iCloud. -
I have many MP3 songs I recorded from my vinyl albums on my ITouch 4. I lost my library in ITunes. How do I transfer my MP3 songs from my ITouch back into ITunes
I have many MP3 songs I recorded from my vinyl albums on my ITouch 4. I lost my library in ITunes. How do I transfer my MP3 songs from my ITouch back into ITunes
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i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?
If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.
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Need to know how to update my iphone 4 to ios5 have downloaded the update already
I have tried to update my iphone with itunes but when it gets to the end of the down load the message I get is server session timed out
so iave downloaded the the update in safari and need to know how to update from thereWhat itunes is asking is would you like to import the files and settings of your ipod to your iphone? It'll import things like contacts, calendar, mail, apps with app data. If you want your phone set up just like your ipod then use that option. Otherwise pick "set up as a new device" and it'll allow you to keep the two seperate and you will be able to sync them both to your itunes independently of each other.
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I have an Ipad 2 and would like to know how faceTime works
I have an Ipad 2 and would like to know how faceTime works on this device?
open app and sign in or open settings and sign in. only works between apple devises with ios 5 or newer or the latest version of snow leopard. advantages over skype is much more reliable.
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I'm trying to print some pictures in iPhoto but a error message apears in the screen saying that there is no theme installed and I need to have some theme installed. I don't know how to do that. Need help.
Reinstall iPhoto.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.
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