I need to unsubscribe Adobe Creative Cloud, but chat is sessions were disconnected three times and now chat is not available
I need to unsubscribe Adobe Creative Cloud, but chat is sessions were disconnected three times and now chat is not available
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Similar Messages
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How to unsubscribe adobe creative cloud?
How to unsubscribe adobe creative cloud? Can't find any links on the site.
Thanks you guys, I tried the links above but it goes to customer service automatically without giving me any options. And I couldn't connect with the live agent cuz I'm now in China.
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How can i change the full download and install path because my C: ist full and it automaticly downloads it on C: i allready changed in on adobe creative cloud but it dont work
Read the part about SSDs. Otehrwise there is nothing you can do. Certain components wil lalways install on your system root drive.
Mylenium -
hello i need help for adobe creative cloud...when i launch application adobe cc 2014 for photoshop or illustrator.....the apps launch and i can see the workspace and menu bar for a while and suddenly this application close automatic
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I am a subscriber of Adobe Creative Cloud, - but I don't see the program Photoshop Elements?
Where can I find it?Hi Haneadino,
Photoshop Elements is not a part of Creative Cloud. You can download the trial version of Photoshop Elements 12 from the below link.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
Thank you for posting on Adobe Forums. -
I need help purchasing adobe creative cloud as a student?
Adobe Creative Cloud for Students
I am 13 and in elemantary school. Under the guidlines i beleive I am eligible for student pricing. But I dont know how I will buy it, I need to know what type of proof I need to send to verify that I go to a school, etc. My school is ready to asssist me with my purchase but I need to know first what proof I need.Please refer below link :
https://creative.adobe.com/plans
You need to submit proof of Eligibility.
Student software discounts, student eligibility | Adobe -
My computer crash and I already reinstall window and I need to reinstall adobe creative cloud
My computer crash and I already reinstall window and I need to reinstall adobe creative cloud
Smartofficesolutions4u and Camille C. Laflamme please see Creative Cloud Help | Install, update, or uninstall apps for information on how to install the Adobe Creative applications included with your membership.
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I had to reboot my computer and my original download was deleted, how can I download adobe creative cloud under my account again?
Hi rocion
just sign in with on adobe.com with your account, download CC assets--install on your desktop--sign in at CC asset using your ID--download a program
regards
Deto -
Help!
Analisiatorres if the Adobe Creative software is unable to validate your membership it is likely due to a connection error. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.
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I have multiple programs downloaded but cannot download Audition or After Effects for some reason.
Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Refer to EX11. You are running out of disk space somewhere most likely.
Mylenium -
My ipad has been disabled and now I'm trying to get it to work again. However, when I plug it into my computer it says that i need to type in the passcode, but i can't until it connects to itunes...also, my ipad has only been plugged into my friend's computer. it has never been plugged into a computer since then. Would this have anything to do with my problem?
This probably has nothing to do with plugging into your friends computer, but unless you have a backup, everything on the iPad will be lost.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
You will probably have to use recovery mode
http://support.apple.com/kb/ht4097
You can download purchased content again from the various stores as long as you use the same Apple ID, as long as the content is available in the stores, and as long as the content is available where you live. -
looking to purchase a new laptop and would like to know the details on which laptop would be the minimal and the best to operate Adobe CC on. Thanks!
Really depends on which software you intend to use. Each have their own min-requirements.
CC Tech Specs
http://www.adobe.com/products/creativecloud/tech-specs.html
Obviously, video, sound and complex image editing will require the most resources. Buy a device that has plenty of physical and RAM memory, the fastest processor and best video card you can afford.
Nancy O. -
h
Paulietang do you know what files were deleted? Which Adobe software or service gives you the error? Have you tried removing and reinstalling the application?
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Multiple Issues with Adobe Creative Cloud app.
I'm having multiple issues with the Adobe Creative Cloud app.
1. Neither Photoshop CC nor Prelude CC get past the 47% mark when installing. They constantly give me "Installation Failed" messages. When I click on "Learn More", I'm told that:
"Installation Failed
Errors during Installation.(7)
More Information"
So naturally, I click on More Information to get the following thrown at me (none of which I understand):
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ERROR: 12/01/13 13:16:06:425 | [INFO] | | OOBE | DE | | | | 6076 | ---------- CustomHook_Helperx64 ---- Start ---------- 12/01/13 13:16:06:426 | [ERROR] | | OOBE | DE | | | | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0 ERROR: System check returned with error : -4 -------------------------------------------------------------------------------------
2. I installed Lightroom 5, then uninstalled it. When I went back to re-install it, the Adobe Creative Cloud app wouldn't let me. It states that my Lightroom 5 is "Up to date" and is in my "Your Apps" section, not in the "Find New Apps" section. I've double checked my Programs and Features in Control Panel, and it's not there. I cleaned my registry, and it's still there. I deleted the "opm.db" file in my OOBE folder, and restarted CC - still nothing.
I've got to say, guys. I'm not very happy with the amount of time I've spent just trying to install programs on my PC. While the plan is for this to be intuitive at some point, it's not very functional at the moment. Any help you can provide me would be amazing - if you can provide it sooner than later, I'd be over the moon.
Thanks.I fixed it. I fixed it on my own. My journey took over a week (forty hours of back and forths, trial and error, and service!!) and included multiple calls, multiple online chats, unanswered forum posts, Twitter conversations with the Adobe Customer Service team, remote access sessions with Adobe technical teams, and finally this series of emails. In the end, I had to figure it out myself. I'm not happy - not with the time it took, and not with the level service I received based on the urgency that I made clear.
For anyone else that had this issue (or similar), here is what I did to fix it. This may seem excessive, but that's because I didn't know what else to do. Some of these steps may be redundant, or not required... but I wouldn't know because once I saw that it was working, I just kept going.
Anyway, here is the solution I came upon (I'm running Windows 7 64-bit):
1) I uninstalled every single Adobe product (including Flash Player, Acrobat Player, Air, and Digital Editions).
2) I ran the Cleaner Tool (which is not very good) and came across errors in trying to delete certain folders.
3) I restarted my computer in Safe Mode, and logged into Windows 7 under my Administrator account.
4) I manually went into every folder that contained the words "Adobe" and deleted everything. This includes my Program Data folder, my Program Files folders (both x86 and 64-bit), my AppData folders, my Roaming folders, my Temp folders - ANYTHING and EVERYTHING that contained any trace of Adobe, I deleted.
5) I ran Microsoft Disk Cleanup and Piriform CCleaner to clean my registry and temp files.
6) I restarted my computer using the normal boot process and logged into Windows as Administrator.
7) I downloaded the Adobe Creative Cloud installer.
8) I restarted my computer again, and logged into Windows as Administrator.
9) I ran the Creative Cloud installer, and installed Premiere Pro.
10) I restarted my computer again, and logged into Windows as Administrator.
11) I ran the Creative Cloud installer, and installed Photoshop.
12) I restarted my computer again, and logged into Windows as Administrator.
13, 14, 15...) I ran the Creative Cloud installer and installed whatever programs I needed, then I IMMEDIATELY restarted my computer before installing anything else.
Hope this helps. Good luck!
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