I need to update Firefox, but it keeps saying that Firefox needs to be closed first (even though all windows are closed). I cannot install or remove Firefox files due to this problem.

Firefox was unable to open google, and I saw there was an update for that problem, but I am unable to install the update (or any update for that matter) as well as removing Firefox. Every time I try to do so, I get a message that I must close Firefox first (even though there are no windows open). I checked applications to be sure, and it does not appear Firefox is running when this happens.

Hi kshikuma. This happens to me sometimes, as well.
To solve this issue, open the Windows Task Manager by hitting Ctrl+Alt+Del.
Go to the "Processes" tab and see if a process named "firefox.exe" or "plugin-container.exe" is opened. Close any and all such processes by right-clicking them and selecting "End Process".

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