I need to update ipod software, but update button is faded
When I'm uploading music to my ipod, a message appears that says some of my songs aren't going to upload because I need to update. But when I try using the ipod updater, I only get the choice to restore, which I want to try and avoid.
Why is update faded out? Next to the version of iPod sotware I'm running it says I need to update but it won't let me. I'm following all the instructions that I can find but I'm still having problems.
This is a 15g ipod with the four buttons on the front. Please help! Thanks.
Incredibly I have been through this miserable scenario - and posted about it in another thread. I finaly succeeed in overcoming it. How you ask. Well ( and I am one who just bought a Mac and was thinking of switching for good) - a Windows 200 Machine running an old 4.x version of iTunes. Say's I said a Windows machine !
As soon as I dowenloaded and installed the updater it allowed me to upgrade - and I did to 2.3. So the probelem is either the Mac version or more liley 5.0 itself.
Now why oh why would I have to use a 4 yeard lod Windows 200 machine to update to the latest firmware on my Apple iPod, to make be able to play music that I purchased from the Appple store - somethng I could not do with my brand new Apple G5 anf Apple iTunes 5.0. I seem like I am repeating Apple again and again. Yeah ...right. good thing I didn;t throw ou that old Windows piece of junk huh ? Long live Bill Gates - simple, eee-gadds - dare I say user-friendly computing. Did I say that ?
Similar Messages
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I went to the apple store and they told me that my version of Itunes on my Ipod touch is like 20 versions behind. My mom just bought a mac and I want to update my software but I dont want to lose all of my music,movies,shows, and pictures. I no longer have the computer that I used to put all of the content on my ipod so I am scared that if I do the update I will forever lose my content. Please tell me if I can update my software without it deleting my ipod. Thank you so much
- If you have a 1G ipod you can't update past 3.1.3. To identify yourd see:
Identifying iPod models
- Be aware that if you can/do update the iOS to the latest (4.2.1 for a 2G and 4.3.4 for a 3G) you may not be able to sync to the old computer since that computer will need the latest iTunes to see/sync with the update iPod. Yo need an Max with at least OSX 10.5.8.
You can transfer iTunes purchases from the iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can use on of the third-party programs dicussed here to transfer other stuff:
new PC: Apple Support Communities
Unless you can move/copy the iPod backup file to the new computer you will loose all app data and restore from that backup. That file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
I just bought a new iPad 2. It says I need to update the software but it keeps failing., I just bought a new iPad 2. It says I need to update the software but it keeps failing.
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore -
Every time I open iPhoto, the program freezes, showing me the spinning rainbow of death. I always need to perform a Force Quit. I have updated my software, but that did not help.
tullch24
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption. -
I am operating a 2009 desktop Mac OsX 10.5.8. How do I upgrade to a current operating system? Do I need to purchase Snow Leopard? I have clicked update my software but see now changes.
You first must upgrade to Snow Leopard. In order to upgrade to Lion, Mountain Lion, or Mavericks you first must upgrade to Snow Leopard. Your model should be able to run Mavericks which you can download for free.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Remember to do the following before starting the upgrade process:
Repair the Hard Drive and Permissions
Boot from your Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Restart the computer from the Apple menu.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?
Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck. -
I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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i have an i pod touch with ios 4.3.3 i need to upate the software but i have alot of puchased music and stuff that i need .. is it possible to inport this purchased music to your i pod libary
Use the Transfer Purchases function in the File menu. If you're on Windows, press the Alt and F keys.
(75943) -
Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1
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I'm trying to update my software, but i can't find where to do it. i go to settings>general but there's no option to update my software. how do i then update my software?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
My young kids have ipads and since I updated the software, but they have their own icloud account, predictive text within their messages shows all my contacts from my iphone but the contacts are not listed as their contacts, how do I stop this?
I have deleted the iCloud account under my name on their iPads and replaced with their ones. Apple support said yesterday I needed to click the small 'I' by each name as it came up in the TO box and remove it. After doing rid for each contact under each letter of the alphabet it should remove them from latest contacts. Having done this, although I could not remove groups I had sent, I am not convinced they will not return once I have written a few texts, any ideas?
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I just updated my software, but seems my macbook got an error of unable to find driver for this platform..
Did you try more than once? If so:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Update ipod software version 4..3.5 fails
update ipod software version 4..3.5 fails
Abit more information is needed so we can help you more.
What OS are you running on
What is the error message displayed if any, -
Updating iTunes without updating iPod software
If I update my iTunes to 7.6, when I plug in my iPod will it require that I update iPod software too?
If I update my iPod I will lose the majority of my music because it will require me to factory reset (it was initialized on a PC and is still on those settings) so I don't want to be forced into that option. I'd like 7.6 though so I can rent movies.
any help would be great!No, you'll have the option to update iPod software--or not. I updated to iTunes 7.6, but I still haven't updated iPod from 1.2.1 to 1.2.3.
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New Problem w/updated iPod software and Alpine Integration (4th Gen)
I have been happily using my 4th gen iPod with my Alpine head unit and Alpine iPod adapter.
A few weeks ago, I updated my iPod software to the latest version. Now the iPod sometimes behaves strangley. I encounter the following problems:
1) Sometimes when I turn the car off, the iPod now won't automatically go into pause and then turn off. It will just keep running with the car off and ultimately wear down the battery.
2) Sometimes the iPod does go into pause mode and turn off when I turn the car off, but then it won't wake from its slumber. The only way to get it working again is to perform a reset.
These problems seem most persistent when listening to Podcasts. Although I have not yet narrowed it down to exactly that. Also, I do not get problem #2 when the iPod is NOT connected to the Alpine unit.
Any help of info would be appreciated. I am not sure it's the new iPod software, but that's the only thing that has changed and it's been working perfectly up until now.
PS: I have done the 5 R's.Anyone?
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