I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.

Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer.

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HT201210 When trying to update iOS 7.0.4 I get a message saying that the update has failed. Has anyody else had this problem and if so, how did you get round it?

When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?

Check For Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg

TS1702 I am unable to update any apps. I get a message saying that I need to agree to the new terms and conditions. However, when I try to so, nothing happens. Not only can't I update current apps, I am unagbgle to purchase any new apps.

I am unable to ujpdate apps. I keep getting a message that I need to agree to the new terms and conditions, however, when I try top do so,
nothing happens. As a result I am unable to purchase any new apps. I have tried turning the phone on and off, but that didn't help. This problem
started after the phone received the latest update. Please help.

Instead of just turning the phone off and on try a reset.
Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I have firefox on the server. When I click on it, I get a message saying that an upgrade canot be done as other Firefox may be running. There is no other Firefox running. And then the browser opens ups

It actually says that Firefox is already running but not responding and the other window needs to be closed. Cannot find any other window running.
Only happens on the server.
OK on the PC desktop

I have similar problem on Win XP if i have used Firefox 4 but have closed it, then try to open Firefox again; it will give me that error message.
Message says to reboot but that is not always possible if I am in the middle of another program.
I found that if you open the windows task manager (ctrl + alt+ del) >>processes tab
highlight the "image name" firefox.exe and click end process.
Firefox will then restart normally.

HT202879 I am stumped - trying to open a recent Pages file but error message says that I need a "newer version" of Pages. My software updates show that there are no updates available. I recently updated Pages but it is not consistent.

I am stumped - I am trying to open a recent Pages file (created with a newer software that I thought was correctly installed recently) but error message says that I need a "newer version" of Pages. My software updates show that there are no updates available. Pages 09 version 4.3 shows as my current version.

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

What OS on your Mac?
What iOS on your phone??

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

HT4623 when i want to make update to my applications fromthe itune store it gives me a message says that i need to change from the indian or the philippines store to the kuwaiti store please help me

Good day
Kindly be noted i have iphone 4 updated with the new IOS6 and before few days when i want to make update it gaves me an error message says that i need to changey i tunes account from the indian to the kuwaiti account and one more time it gave me a message that i need to change my account from the philippine store to the kuwaiti store but from the other hand i already registerred to the kuwaiti store and i dont have sydia or what u call jail break and my phone is up to date with any updates from the itunes store so could you please help me because i need to update the application and i cannot .. You urgent support is highly appreciated and i will be thankful for you .
Thanks
Best regards
Ahmed fouani
Iphone 4 user .

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4644 I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes I've tried installing the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my

I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes. I've tried installing all the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my system. Can anyone tell me why I can't install the updates?

Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information

HT4859 I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?

I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?

adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage.

I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more

I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more
Any solution ?
I'm using iOS 6.1.2 IPad 3
Regards

I have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.

I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive.

I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

HT1338 I need help with numbers. I try to open numbers and I get a message stating that I need an update. When I go to update apple say I am up to date, but I still can't open numbers. I keep going around and circles. Help

I cannot open numbers. When I click to open the message says that, I need to update. When I go to updates is says I am updated. I keep going around and circles. Can anyone help?

Look in your Applications folder for the new version.
Remove the old icon from the Dock and drag down the new one for ease of use.

I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.

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