I need to update my OS from 10.6.8 to 10.7 and I have purchased 10.7 already

I am on an iMac7, 1 and have OS X 10.6.8. I have purchased 10.7 and I am trying to redeem my purchase and install the OS. How can I do this with my current set-up? How do you launch the Mac App Store from my current computer?

It's located in your Applications folder and also should be on the Dock. It's called App Store.

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Ok i need to unlock my ipod but i don't know my password i use itunes but i need to update at the same time this srcews up the itunes and i have to restart the computer i need to restore the ipod please help

ok i need to unlock my ipod but i don't know my password i use itunes but i need to update at the same time this srcews up the itunes and i have to restart the computer i need to restore the ipod please help

Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Maybe here:
Trouble installing iTunes or QuickTime for Windows
iOS: Device not recognized in iTunes for Windows
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Need to update to Itunes 11.1 and also need to update my OSX from 10.5.8 to a higher version to support itunes 11.1.

Need to update to Itunes 11.1 and also need to update my OSX from 10.5.8 to a higher version to support itunes 11.1.
Thanks for the help.

Click here, buy the DVD, install it, and run Software Update twice.
(95649)

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.

Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.

Hi nuvest,
Numbers 3.0.1 lives in your Applications folder. Numbers '09 lives in a folder called iWork '09 within your Applications folder. You can drag each icon to your Dock. They will become Aliases. Right click (or control click) on each Alias in turn and Options > Keep in Dock. Then you can choose which one to launch.
Numbers '09 (Numbers 2.3) is on the left, three column chart. Numbers '13 (Numbers 3.0.1) is on the right, four column chart.
Both versions will run side-by-side. Just be sure which version has your document open before you save.
In Numbers 3.0.1 you can convert "backwards" to Numbers 2 with File> Export > Numbers '09...
Regards,
Ian.

I tried to update my iphoto from 9.2.3 on my MacPro and it is failing to download. I have OS X which is not compatible with it.

How do I download iphoto? I tried to update my iphoto from 9.2.3 on my MacPro and it is failing to download. I have OS X which is not compatible with it.

I tried to update my iphoto from 9.2.3 on my MacPro and it is failing to download
What is the error message?
How did you originally install iPhoto? If you installed iPhoto from an iLife installer disk or a system installer disk, that came with your Macs, use the updaters on Apple's Software Update page.
Else update from the Updates tab at the App Store.

TS3297 iTunes puts up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one. How I can clear that messag

I've been running iTunes on WinXP for years with few problems. I have all my iTunes files on an external USB drive. I just bought a new PC running Win7, 64-bit.
I connected the external USB drive to the new PC and installed 64-bit iTunes on it. When iTunes started up, I pointed it at the iTunes directory in the external drive, using Edit > Preferences > Advanced > iTunes Media Folder Location. It showed a progress bar that it was updating the iTunes Library. I signed in and authorized the new machine. I have one spare authorization.
Then iTunes put up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one.
When I click OK, the iTunes Store page remains blank, apart from saying "iTunes Store" in the middle of the page.
I went to "View My Account" and pressed the Reset button to "Reset all warnings for buying and downloading items", but that doesn’t fix this particular warning. I also tried Edit > Preferences > Advanced > Reset Warnings and Rest Cache.
But still, every time I click the “App Store” button in the iTunes Store window, the message appears. If I click the Books, Podcasts or iTunesU buttons, these display normally. So I’m stuck with being unable to purchase apps, other than through my iPad and iPhone.
If I move the external drive back to the XP machine, the same thing happens. If I go to another PC - a notebook running Vista - everything is normal.
Any idea how I can clear that message?
Thanks for any help you can offer.

Further info on my question above.
I have tried re-validating my credit card, which apparently fixed it for some.
I have also tried uninstalling, re-downloading and installing again.
Neither of these steps fixed the problem.

TS2771 I need help with my camera it's shows a black screen. And I have restarted it many times

I need help with my camera it's shows a black screen. And I have restarted it many times

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Y are not alones. Sometimes the camera fails.
Apple Retail Store - Genius Bar

HT1222 hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package "mzps6175750011235388779.pkg"

hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix this

Some ideas.
https://discussions.apple.com/message/20034600#20034600

Can I download music from my PC onto my new iPhone and still have my iPhone use iTunes on my Mac without a problem? I have no music on the Mac because it is new. Can I download music onto iPhone on both PC and Mac?

Can I download music from my PC onto my new iPhone and still have my iPhone sync with my Mac without a problem?
I've had an iPod over a year and have not done much with it except download music onto it from my PC. Just recently have purchased the iPhone. When I got my iPod I didn't have a Mac, but now I do. I am really into my iPhone, so now I want to make sure that I don't do anything wrong. So can I connect my iPhone to both my PC and my Mac without it getting mixed signals and stop working. I have no music on my Mac but plan to download music into iTunes on it. So can I download music from both computers without problems onto my iPhone?

StoneMountainGirl,
No. You can only music to your iPhone from one computer at a time. If you try to load music onto it from a 2nd computer, it will erase the current content on the iPhone and replace it with whats in the iTunes library you are connected to,
B-rock

Please help. I have deleted all my photos from my i phone 5 sometime ago and I have just relaised that they are very imortant for me, can I recover them

please help. I have deleted all my photos and videos from my i phone 5 sometime ago and I have just relaised that they are very imortant for me, can I recover them at all. the pictures dates back to some time in June 2013

ozyyy wrote:
Thank you for your reply. I do not think it was connected to internet and saved in I Tunes or I cloud
Sorry... but... No Sync + No Backup = No photos.

I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!

I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!

The iPad was plugged into the iMac to transfer apps etc and asked to update the macs OS. The result is that the last 12 months of emails have gone ( emails not working) as have whatever files were on the desktop. The calendar has also reverted to 2011.
Worse still is adobe software I use for work won't let me open.
Any ideas?

I have iPhone 4 and I have purchased this from Dubai and now I am in India but now my phone didnot working here .so plz give me solution for this so I will use this in India.can I factory unlocked my iPhone by apple store at jaipur india

I have iPhone 4 and I have purchased this from Dubai and now I am in India but now my phone didnot working here .so plz give me solution for this so I will use this in India.can I factory unlocked my iPhone by apple store at jaipur india

ONLY the carrier it is locked to can authorize unlocking it. Most have restrictions in that you must be a current customer and have maintained service for a minimum period of time. Do yourself a favor, sell it and purchase a phone in India instead.

My wife has an ipad in her name and i have purchased an iphone 5 and set up a new account, i cannot transfer tunes from my laptop to my iphone through home sharing what should i do TIA

my wife has an ipad in her name and i have purchased an iphone 5 and set up a new account, i cannot transfer tunes from my laptop to my iphone through home sharing what should i do TIA

Plug it in and sync it

I need to update my MacBook from 10.5.8 to 10.6 or higher.

I need to upgrade my MacBook from 10.5.8 to at least 10-6 so I can use a new printer. I don't know how old my laptop is but I will guess 2007 or 2008.

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I need to update my OS from 10.6.8 to 10.7 and I have purchased 10.7 already

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