I need to upload into configurator an app I got when it was free, however I can't PURCHASE the app as it thinks I already have it in my VPP account.
I need to upload into configurator an app I got when it was free, however I can't PURCHASE the app as it thinks I already have it in my VPP account. I am using TWO MacBooks and TWO configurator profiles - one on each MacBook, BUT one school VPP apple ID in iTunes. I downloaded this app when it was free and put it into ONE configurator account, but I now want to put it into the other account on the other MacBook. I understand I need to pay for the app and get codes, however as it is already downloaded into my VPP iTunes, it comes up as downloaded and I don't know how to redeem codes or pay for it? Please advise. Thank you.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".
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My computer is asking me to close itunes when installing the upgrade. I think I already have. What do I need to do to close itunes after closing it?
Welcome to the Apple Support Communities
First, open Activity Monitor (it's in /Applications/Utilities) and kill "iTunes" and "iTunes Helper". Then, run the installer. If it doesn't work, restart your computer and install the update again, and if nothing works, start your computer in safe mode (holding the Shift key while your computer is starting) and install the update -
I want to set up the Time Machine and I would love to use the Time
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what other
external disks Apple could recommend to use with the Time Machine and
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A complication that I need to resolve is the fact that I am using Vmware
Fusion to be able to use Windows on my Mac. Now it seems that Time
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on that virtual Windows without additional configuration and my question
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the Fusion virtual machine.If you want to use Time Capsule you can.. you simply bridge it and plug it into the existing router.. wireless can be either turned off or used to reinforce the existing wireless.. eg use 5ghz in the TC which is much faster than your 2.4ghz.
You can also use a NAS.. many brands available but the top brands are synology, qnap and netgear readynas series. These will all do Time Machine backups although how well always depends on Apple sticking to a standard. There are cheaper ones.. I bought a single disk zyxel which was rebadged and sold through my local supermarket. It actually works very well for TM at least on Snow Leopard. Major changes were made in Lion and again ML so do not instantly think it will work on later versions. I haven't tried it yet with those versions.
Any external drive can be plugged into the mac. Use the one with the fastest connection or cheapest price according to your budget. USB2 drives are cheap and plentiful. But no where near as fast as USB3 or FW800. So just pick whichever suits the ports on your Mac. Interesting Apple finally moved to USB3 on their latest computers.
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You need to backup windows from windows. Use MSbackup to external drive.. if you have pro or ultimate versions you can backup to network drive. But MSbackup is a dog.. at least until the latest version it cannot restore the partition without first loading windows. There are about a zillion backup software versions for windows.. look up reviews and buy one which works for you. I use a free one Macrium Reflect which does full disk backups and is easy to restore.. to do incremental backups though you have to pay for it. -
When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version.
If you are running Mavericks, and the Mac App store says you are up to date, then you have Numbers 3.2 as well as Numbers 2.3. You are getting the "Need a newer version message because your Mac is trying to open the document using Numbers 2.3.
Launch Numbers 3, then open the document from within that app, or right click/control-click the document and choose Open with Numbers 3.x.
Regards,
Barry -
On my ipad, is it possible to use a stylus or fingers to draw out a specific area to copy and paste; I'm looking to copy from a word document, PDF., web page, etc... It would be great to pull specific areas out of a PDF. And paste into a note app I'm thinking of downloading. Thank you.
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Spent hours trying everything suggested and finally this morning hit on a solution. iTunes must be run as an administrator. Even though you are logged into your PC as an administrator, using the iTunes shortcut does not make you an administrator in iTunes. I found this out by using the diagnostics in iTunes and reading through the results report.
I am using Windows 7, so I clicked the start button and right clicked on iTunes and selected "Run as an adimistrator". The first restore attempt got the 4013 error. I then did the DFU thing, hold power and home buttons for 10 seconds, release power and continue holding home for 10 more seconds.
iTunes gave me the restore message and I clicked it. I clicked the restore iPhone button and it started. The drivers loaded a couple of times. I got the apple logo with the progress bar and this time instead of disappearing, it started to fill in.
End result, a successful restore to factory settings and a happy 14 year old.
Hope this helps others. -
I want to change my iCloud account. Buying iPad we gave a virtual (forwarding) email address.
We need to change to a real address.
But when we try to change the iCloud account, we can only change the password.
Note: we don't have a Mac, only an iPad and Windows.Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
Why doesn't the App store recognise that I already have Facetime installed and want me to repurchase it? I also canot upgrade from V3 to V 1.02?
For some reason the Apple servers are having an issue retaining the bank card's CVV code (three digit security code) in the payment method area. Every time I run into an issue, whether in the iTunes Store or the Mac App Store, when I check my account info the CVV code has been missing every time!
Try resolving the problem from iTunes, you have more access to your account details in iTunes. Sometimes it seems that when there is a problem with incorrect or incomplete information regarding your method of payment the Mac App Store's warnings get confusing.
Open iTunes, enter the iTunes Store, then log in and review your account information. Make sure that the billing address is correct and that if needed, the CVV code, the three digit security code from your bank card, is correct. On your way out reset the notifications. -
How come I can't put music on my ipod? I already have a fair amount of music on my ipod but I have enough space for more. I am using a new computer with itunes and it is telling me if I wasnt to put the new music on my ipd i need to erase my ipod HELP!
Because you can only synce with one iTunes library and you are switching libries by using the new computer. To nake this yyour syncing computer:
- Move all the media(apps, music, synced video and photos etc) to the new computer.
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- Restore the iPod from that backup.
Note that the backup that iTunes makes doe not include media.
To move mdia to the new computer see:
iTunes: How to move your music to a new computer
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
I have a macbook pro with 10.6.8 on it but I need to do a clean re install and my CD is 10.4.6. Can I use the CD and then are my OS updates to 10.6.8 free?
Also can I use iMac OS install disks on a MacBookPro?You will have to buy Snow Leopard:
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order. You also should find it at your local Apple retailers.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements. -
I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?
JKmaple wrote:
... Would I be able to buy it if I already own it?
The App Store will permit you to purchase Mountain Lion regardless of whether your MacBook Pro already had it installed when it shipped from Apple.
If you bought Mountain Lion from the App Store, you will be able to install it on as many additional Macs as you may have. If you only have the one Mac and have no plans to acquire any others that did not ship with Mountain Lion, then there was no need to purchase another copy. -
I can not purchase the same apps as my friend purchased using his ID on my ipad
My ipad was borrowed by my friend, then he signed in to the itunes using his ID and purchased some apps on my ipad.
But now i have signed back using my ID in itunes on my ipad.
The problem is now using my ipad i can not purchase the same apps that he already purchased using his account.
On the itunes store showing as if i have purchased the apps then a pop up message said
"UPDATE IS unvailable with this apple ID
This update is downloaded with a different apple ID. Sign in with that apple ID and try again."
I have reset my ipad and i also have reset all setting in the setting options but it still doesnt help a bit
Can someone please help me with this issue?
Thank youIs the app currently on your iPad ? If it is then delete it. Then try a soft-reset (i.e. reboot) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear (you won't lose any content).
After the iPad has restarted if you then go into the App Store app are you able to buy and download it with your account ? -
I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?
Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to do this, its freeware
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped. -
I can't purchase The Daily App after the 14 day free trial it gives me the following error code. We were unable to process your purchase because we encountered the following error: Cannot connect to the iTunes Store. Please try subscribing again by going to Subscription Offer in the settings menu. The app does show up and indicates that it is installed I can't figure out what is going on........any ideas would be greatly appreciated.
If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - launch App Store, login and try again.
OT -
I've just installed CS6 creative suite mainly for photoshop CS6. It comes with camera raw 7.0.something, but need something newer to use my canon 6d. When I download camera raw 8.5 and install the raw converter doesnt work anymore, wont even open or isnt available anymore in the plugin list. Tried to reinstall everything for a few times, but nothing helps.
When I search for updates the raw converter doesnt get update automaticly. Frustrating, is costing me the whole morning.
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