I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card

Click here and ask the iTunes Store staff to zero your account balance.
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I use to use ichat and now with mountain lion i only have facetime. i try to keep in touch with my family thru the old ichat, will facetime work as easiely ? is it easy to connect with this app? thanks, gilbert

I use to use ichat and now with Mountain Lion I only have FaceTime, will this work as easy as ichat? I try to keep in touch with my son and his family, he has a Mac also. I have never tried to do a video chat with my new Mountain Lion. I have set-up FaceTime and thought I would throw the question out before we try and get together. Thanks, Gilbert

Ichat is now called Messages and is in your Applications folder.

My iphone 4 has no data storage. I have deleted all apps, music and texts and it still says I only have 1.9 GB available. There is nothing in my storage.

My iphone 4 has no data storage. I have deleted all apps, music and texts and it still says I only have 1.9 GB available. There is nothing in my storage.

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847`

Do you need to use an email as an apple ID? We have a family email which is currently the apple ID so I can keep track of purchases but i have 2 iPhones and 2 itouches. Can all 4 devices have different apple ID under the same email address. Also for th

Do you need to use an email as an apple ID? We have a family email which is currently the apple ID so I can keep track of purchases but i have 2 iPhones and 2 itouches. Can all 4 devices have different apple ID under the same email address. Also I wanted to know because for the game center we wanted to keep track of each individual not just o e account. DID I MAKE SENSE

Figured it out. Thanks.

I'm need to sell my MacBook and need to back up all my files includingn itunes will I be able to do so using an external hard drive?

I'm need to sell my MacBook and need to back up all my files including itunes will I be able to do so using an external hard drive?

To copy your current hard drive I like the free application Carbon Copy Cloner. It makes a bootable copy of everything on your hard drive http://www.bombich.com/index.html Check that it's set up right by booting up from the external drive.

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

HT3275 2 problems: All files are locked - how to globally unlock on the backup drive? I am backing up large video files 500GB on a 2 TB machine. Time Machine repeatedly copies everything using up all of disk space. I only need 1 copy not, twenty. What to

2 problems: All files are locked - how to globally unlock on the backup drive? I am backing up large video files 500GB on a 2 TB machine. Time Machine repeatedly copies everything using up all of disk space. I only need 1 copy not, twenty. What to do?

2 problems: All files are locked - how to globally unlock on the backup drive? I am backing up large video files 500GB on a 2 TB machine. Time Machine repeatedly copies everything using up all of disk space. I only need 1 copy not, twenty. What to do?

I have $0.66 in the US Mac App Store and I want to change my country to Brazil. Unfortunately MAS keeps telling me that I want to spend all the money in my account before I can change my country.

I have $0.66 in the US Mac App Store and I want to change my country to Brazil. Unfortunately MAS keeps telling me that I want to spend all the money in my account before I can change my country.

You can't change countries whilst you have a balance. If you can't spend it then you can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB

I need to send my iphone in for a repair, a box to do so was sent to me but it has expired, how do i request a new one or at least the sticker?

I need to send my iphone in for a repair, a box to do so was sent to me but it has expired, how do i request a new one or at least the sticker?

Repeat the process you used to obtain the first box.

HT201272 A lot of my songs, once put on the iCloud, will not download to my iPod. They are on my iTunes, already downloaded, but will not appear in my library on my iPod. Before I started using iCloud, all music in my iTunes library was on my iPod.

A lot of my songs, once put on the iCloud, will not download to my iPod. They are in my iTunes library, already downloaded, but will not appear in my library on my iPod. There is no common thread for the origin of the songs--many were ripped from CD's, others purchased in the iTunes store. Before I started using iCloud, all music in my iTunes library was on my iPod without any issues.

- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/

HT4059 I downloaded iBooks Author in Italy so the interface is in Italian. I want to change to English for the entire interface?

I downloaded iBooks Author in Italy so the interface is in Italian. I want to change to English for the entire interface?

You would have to re download iBooks Author from the U.S. App Store. Launch the App Store then click the round flag icon bottom right side of the window. Select United States
The issue with this is that your billing credentials (regardless of whether or not it's a free or paid app) must be associated with the same country where you reside. So you may not be able to re download iBooks Author in English.
Post your topic in the iBooks Author community here.
More iBooks Author users can offer feedback that way and may know of a work around.
This is the, "iTunes Store" community for help with iOS devices.

HT1918 I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card?

I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card? Does this mean that I will no longer be able to view purchases if I decide to cancel my credit card. If this is the case, I will not be purchasing movies from iTunes again

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

How do you make a Spry menu view on all pages but only have to change it one place?

How do you make a Spry menu view on all pages but only have to change it one place? Someone told me maybe I could create a Library item. Any help will be appreciated.

If your pages all have the same basic design, using a DW Template would be a way to do it...
http://help.adobe.com/en_US/dreamweaver/cs/using/WScbb6b82af5544594822510a94ae8d65-7abea.h tml

I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card

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