I need tp refund In-app-purchased that I paid but it can't download.

I need tp refund In-app-purchased that I paid but it can't download. but i tried to report problem and it not wor. please help. Thank you.

We are not psychic... You don't tell us what country's store you are using or even what the app is...
Go to the App store in iTunes. Find the page for the app, and click the link for the developers web site.

Similar Messages

  • My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

    My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

    Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store.  Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
    Rob

  • HT4009 I can't seem to find a place to request a refund for app purchased from the iTunes store.  Can anyone help?

    I downloaded an app and tried to make an in-app purchase.  When I did so, the app said it could not finish the transaction, but it didn't say why.  However, I got a statement from iTunes and see that I have been charged for the in-app purchase for the service, even though the app itself still says I have not subscribed.  Does anyone know how I get a refund?
    Any help you can provide would be greatly appreciated.
    Thanks.
    Michelle

    Thanks!  I'll try it.  I didn't know you could just contact support.
    Michelle

  • My iphone 5 needs a newer version of iTunes than I have, but I can't download the new version because my OSX version is too old... Help!

    We have an iphone 5 but iTunes won't recognize it because we need a newer version (currently 10.6.3). After trying to download newest version of iTunes, it tells us we can't finish the download because we need a newer version of OS X (currently 10.5.8)... there aren't any software updates available so I'm at a loss!

    fep516 wrote:
    Would you recommend upgrading again to Mountain Lion after the Snow Leopard upgrade?
    Yes, Lion and Mountain Lion are a significant upgrade from Snow Leopard, and they fully support iCloud syncing.
    First verify that your model number supports Mountain Lion (I'm pretty sure it does), then check how much RAM you have. Your model only comes with 1 GB (https://support.apple.com/kb/sp16), which is inadequate for later versions. Upgrade to 4 GB if you haven't already. The upgrade is a do-it-yourself project that will take 5 minutes if you are at all handy with modern electronics; you just remove the 1 GB DIMM and insert 2 2GB DIMMs. Here's an example of a memory upgrade kit: http://www.amazon.com/Kingston-Modules-Macbook-KTA-MB667K2-4GR/dp/B001265GI2/ref =sr_1_2?ie=UTF8&qid=1362357462&sr=8-2&keywords=imac+memory+2gb.
    This is not an endorsement of this vendor or this manufacturer; it is just a reference for the type of memory you need. (Not that there's anything wrong with Amazon or Kingston.)

  • HT201318 I have just got iPad and have been uploading my music from my iPod onto iPad but I have tun out of room, I purchased 55gb from icloud but still can't download anymore music!!! It says I have no room left on iPad but have 54.6gb left to use!!!

    I have just got iPad and am trying to download my music from iPod , I ran out of space so bought some more gb on icloud!!! I now have 55gb and have 54.6gb to use, my iPad says I have no space left!!! How do I xfer gb from icloud to my iPad to continue to download my music from iTunes etc????

    Welcome to the Apple community.
    The storage you who have purchased is iCloud storage, it is not extra storage on your iPad, you cannot add extra storage space to your iPad.

  • HT4009 How do I get a refund on an in-app purchase that shows up as a free app??

    How do I get a refund for an in-app purchase that shows up as a free app??

    The app may be free to download, but in-app purchases within them need to be paid for - there are a number of apps in the store which you can download for free but which then allow you to purchase extra features/items or to pay to unlock extra levels in games.
    You can try contacting iTunes support but they might not refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1933 I have Unauthorized In-App Purchases that i would like refunded,

    I have Unauthorized In-App Purchases that I would like refunded. I followed the instruction and it does not work. I need someone to contract me.
    Thank you, Paul

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can I get refund for in-app purchase that doesn't work?

    I bought a "no ads" in-app purchase for a game. At first the ads were removed. After a few software updates, the ads come back.
    When I asked for a refund, apple refers me to the developer's web site. When I go to the web site, there is no way to ask for support.
    Have you ever paid for an in-app purchase that doesn't work? What is the recourse?

    If you haven't gotten a refund from iTunes Store before, you might be able to. Get in contact with support to see:
    http://www.apple.com/emea/support/itunes/contact.html

  • HT4009 How do I get a refund on an in app purchase that I did not receive

    I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

    You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund on an in app purchase that was never delivered?

    How do I get a refund on an in app purchase that was never delivered?

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund for an In-App purchase that I didn't receive?

    Does anyone know how do I get a refund for an In-App purchase that I didn't receive?

    If the In-App is iGestA please contact me with email. I will give you a free code. The email is evaible on itunes store

  • TS1424 How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

    How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

    In-app purchases go through your iTunes Support, so they should be the people that you contact (the developer won't be able to refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

    Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

    Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

  • HT5622 How to get a refund for a purchase that didn't go through

    How to get a refund for a purchase that didn't go through

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can I get an in app purchase that never synced w/ imac onto comp from my old 3g so that i do not have to 'repurchase' for the 4 (2 apps are groove and doodle buddy)?

    how can I get an in app purchase that never synced w/ imac onto comp from my old 3g so that i do not have to 'repurchase' for the 4 (2 apps are groove and doodle buddy)?

    SO, do I delete the app off of both the old 3g phone AND the imac, then reinstall on ONLY the imac, then re sync?  OR, should I delete off computer, repurchase on computer then re-sync with new iphone4?  I realize this is kind of roundabout, but the issue I ran into was too much stuff on my old 8GB 3G, and I was stuck on iOS3 FOREVER (couldn't upgrade to iOS4) soooo, I deleted a whole bunch of piddly apps from the phone ONLY, which then allowed me to update to iOS4 (on the 3G).  Then, I could sync (which I did, but obviously not everything transferred, b/c when I synced the new 32 GB iphone 4, there are  particular apps {doodle buddy and groove, my tap fish...} that are missing the in app purchases, but these are still on the old 8GB 3G).  I am so confused....

Maybe you are looking for

  • Need your advices on MacBook Pro Retina

    Hi all ! I'm in the market for getting a new laptop. To put you in context, I'm a student studying electronics. Normally, I know what I'm talking about ;-) lol I work as a park supervisor. I could not get a better summer job since I can study while w

  • Photoshop cs6 and macbook pro.

    do you need a dedicated graphics card to run this or can it run smoothly on computers with a shared with the memory (macbook pro 15-inch vs macbook pro 13-inch)? thanks.

  • When I ask Siri to play a song it goes to the song but won't play the song

    when I ask Siri to play a song it goes to the song but won't play the song.  The song shows when I open the music app, but the bar does not move and there is no sound.  Even if I hit pause then play nothing happens.  If I go back to the playlists and

  • Invoice Receipt Ouput

    In the case when an invoice receipt is posted via MIRO against purchase order for a particular vendor (i.e. ABC Inc.) I need the system to generate an I-Doc of that IR for EDI transmission. How must I setup the Output Determination / Message Conditio

  • Se desinscrire du programme Partner

    Comment puis-je me desincrire du programme Partner? Je veux retrouver toutes mes options directement avec la fonction "gerer de Muse et je n'ai pas de clients à gérer.