I need your support please.

 Hello, Model: wdbuzg0010bbk-04 Suddenly my External Hard Drive is not detected and failed (Not even processing) with the tests of Western Digital Data LifeGuard Diagnostics. I believe I tried everything. When I connect it, there is no strange sound, the sound is okay, the temperature is okay as WD Quick view mentions. The light is also on. When I connect it, the sound of USB detected in my laptop comes but nothing appears. WD SmartWare detects it but as no writable partition. And I also can not fix it using the Disk Management tool in Windows. Is there any fix for my matter?

Seems like the partition on the drive got corrupted, i recommend reformatting the drive and then try to use for backup, however if you have information on this unit that you do not have somewhere else try too run a data recovery software, you can also check this link with some data recovery partner, in some cases they will have free diagnostics of your drive:
http://support.wdc.com/recovery/index.asp?wdc_lang=en
Also lets see if another user can share some information or tips on this matter.

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