I never got a serial number and it wants one

photoshop is asking for a serial number for my trail i never got on what do i do?

Crystal,
Are you using creative cloud or a stand alone version of software? Did you click a button that said "try" to start it?
Here are the instructions for downloading the creative cloud trial:
Download and install trials
I want to download a trial.
I need instructions for downloading and installing a trial.
I need to troubleshoot my download or install.
Pattie

Similar Messages

  • Never got a serial number?

    I signed up for an Educational plan and got the downloads and such, but never got a serial number sent to me? It may be because I can't get into my school email at the moment and if so is there a way it could be send to an alternate email addres?

    >I can't get into my school email at the moment
    Did you use your school email to make the purchase?
    If you did not use your personal email, I don't know of any way for you to proceed if your purchase requires you to login with an email you can's use
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • Never got the serial number

    i never got the serial number by e-mail and i can't register ADE on my Acrobat ID

    creative cloud do not need a serial number. or activation code it will be using your Adobe ID on which you have purchased the creative cloud membership.In case the purchase of CC is complete without any billing issue then
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.

  • Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

    Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

    The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
    The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
    Regards
    Rajshree

  • I am a subscriber to cs6 and LR5.  I was never given a serial number and i can't open the programs without one.  how can i find my serial number?  it's not on my receipt?

    i am a subscriber to cs6 and LR5.  i was never given a serial number and i can't open the programs.  where can i access this information?

    Cloud programs do not use a serial number, they use your paid Cloud subscription log in
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I never got a serial number with logic pro

    i purchased logic pro off the app store for 199.99 and never recieved a serial number? help?

    Applications in the App Store never have a serial number, in fact Apple doesn't even allow that.
    If your version requests a number, you already had a version of Logic Pro on your machine. Delete it and re-download it from the App Store (Logic Pro should show up under "Purchases" and the download will be free)

  • Having purchased and installed pages after finishing my 30 day trial I now can't save changes to documents, it keeps saying that my trial is over and I need a serial number?  Never got a serial number, any ideas how to rectify this?

    Hi, having purchased and installed pages after my 30 day trial had finished I am now unable to save any changes to documents I had created in the trial version.  It says I need a serial number, which I never got when I purchased the pages app.  Does anyone kno how to rectify this, I would be very grateful for any help as I'm currently writing up my thesis and am now unable

    Hi, I had the same problem and I found that you don't need a serial number anymore. Here is what I did:
    (1)I went to Applications fodder on my Mac. (You can navigate to the Application folder from 'New Finder Window.')
    (2) Deleted Pages (installed as part of the free  free trial version) from the Applications Folder. Also deleted 'IWorks' from the Applications folder.
    (3) Started AppStore.
    (4) Clicked on  Purchases.
    (5) Clicked on Pages.
    (6) Clicked Install.
    (4) repeated (5) and (6) for Numbers and Keynote

  • Indesign suddenly asking for serial number and rejecting the one I have

    Hi,
    This question is very similar to that of act_writ from 19/10/2014 ("Sudden trouble opening InDesign - serial number rejected")
    - I am asking again because that question was not answered.
    We have InDesign CS6 on a Mac, purchased last year with a student license. It always worked and opened the program without asking for a login. All of a sudden yesterday it asked for a login and the serial number, but it rejects the serial number I have received when purchasing the product.
    I am still a student so it should not have expired.
    Any help would be appreciated - I am pretty desperate as the customer support agent I contacted could not help me.
    Thanks!

    A serial should be ok if it was ok.
    Exceptions are: If the serial was used several times in a way which is causing doubts of its legal use, then will Adobe deactivate it (e.g. use of several serial in connection with illegal copies) or when Adobe shuts down the activation server as it was done with CS2, but the user could replace it with a common serial.
    Normal, with a running program it will never ask for a serial, only if the user clean up his computer and delete some folder and files where activation files are hidden. But in that case the serial should be inserted with the next start or in the wort scenario you might uninstall all programs and install them again to be able to enter the serial.
    For non English (including UK and US and International) versions users the serial can also fail when the localisation files are deleted.
    Maybe that you exchange the serial with some other number or a number from another product which was bundled?

  • I have a CS4 (Windows) purchased 4 years ago and I have registered my email with Adobe. However, I want to install it but I lost the box that has the serial number and I want to retrieve it back. Is there anyway I can retrieve it back?

    Is it possible for me to use the email Adobe sent me 4 years ago as proof and retrieve my serial number for installation? Help!

    Find your serial number quickly
    Mylenium

  • Tech Support allowed me to download CS2, but now I need a serial number and the old one doesn't work.

    How do I get the serial number for this downloaded "tech support" version of CS2?  I have CS1, but it's had problems so tech support got me to download this CS2, but it won't accept the serial number on the box of my CS1. How do I get the right serial number?

    Thanks Ned. I also had Adobe Tweet me this link: https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads.  The problem now, though, is that the dialogue box that asked for the serial number has now gone. When I go to open up Photoshop, I just get a message, "Could not complete your request because of missing or invalid personalization information."  When I click "OK", it just shuts down.  Strangely, when I open GoLive, it just works!

  • HT4061 i cant access my phone to provide the serial number and i want to talk to apple support

    my screen on my iphone 4s is broken and i want to back up my phone on itunes but it is asking me to allow access to my phone by responding on my phone of which i cant because it is broken. is there another way to do so?

    Hi mikevickie,
    Thanks for visiting Apple Support Communities.
    If you only see the "connect to iTunes" screen on your iPhone, the steps in this article can help:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Best,
    Jeremy

  • I got my serial number and a link to the download website for my cs3, but when i click to download i just get an error website

    My link to download keeps coming up as an error website

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • HT4061 I bring my iPad to the technician already that's why I can't find the original serial number and I want to download onavo in this iPad at the same time on my 4s but I can't find in the application

    Please help me to avail the onavo application for my ipad2 and my 4s!!!!tnxs for your kind consideration!

    If your iMac is an Intel CPU model, you can upgrade the OS to OS X 10.6 Snow Leopard.
    Then use software update to update 10.6 Snow Leopard to OS X 10,6.8.
    Then you can run the latest iTunes to sync your iPad running iOS 6
    You can purchase OS X 10.6 Snow Leopard by calling Apple at 1-800-MYAPPLE. Ask for retail software sales and purchase a copy of 10.6 for $19.99 plus shipping.

  • Adobe sent me a serial number and it is not valid

    I bought an Educational copy of Adobe Pro XI, filled out the form with the product code to receive the serial number. Got the serial number and fired up the CD only to have the serial number rejected as not valid. I've had 2 people look at it to make sure I was not entering it wrong. What do I do??

    Ok, turns out that I was using wifi and couldn't connect to Adobe via WiFi and once I switched to ethernet, I could connect, but the install script kept barfing on the serial number. I disconnected the USB CDrom drive and remounted, and the install package accepted the serial number the 2 time around. Problem solved, but lame.

  • I downloaded the Photoshop CC on my computer, but it's asking for a serial number and I never got one

    I downloaded the Photoshop CC on my computer but it's asking for a serial number and I never got one

    Try Creative Cloud applications ask for serial number

Maybe you are looking for