I never had a problem until I downloaded this "updated" iTunes. Now I cannot synch. There is no option given. Thanks fo
I never had a problem before downloading the new software. Now I cannot synch. There is no recognition of the ipod. Has anyone else had this issue?
@farmwife25
After reading your post, I can certainly understand your concerns with this situation. I would love to assist you finding a resolution for your service issues in your home area. First, I'll need to ask you a few questions to help me in resolving.
In what zip code do you experience this problem? You mentioned service problems at your home. Do you get a signal when you're outside at this location? Have you spoken with our Technical Support Team regarding this issue in the past? And if so, was a resolution ticket filed for this issue on your behalf? Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
Similar Messages
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If I go into settings and physically touch the WiFi that has been used since his was new than after waiting for 2 to 3 min it finally goes on line. I never had any problems until this last update. It always went on line automatically with out having to go into settings. Just a pain. Once I do this it usually stays on line.
Tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections -
when I go to open a page, it is very slow opening, or may not open at all........circle just goes around.....this is true for any site......mail, sites I have visited many times.......never had a problem until I upgraded to firefox4.......do I need to change firewall settings? If I do, how?
Just updated adobe, it crashes more than not......First I already have my view set to show everything so that is not the problem.
But I just tried opening "Computer" from the start button then type in profiles.ini in the address bar and hit enter. The profile manager opened with my profile listed. I selected it and hit start firefox and it opened as it should.
I closed it again and tried to open it from the shortcut in my task bar and I got the Sorry window.
But then I tried to open it from the short cut you get when you press the start button and program list and it work!
I went back to my desk top and tried the short cut on the desk top and it worked.
So I deleted the short cut on the task bar and created a new one and it worked.
I rebooted the computer and tried again and the task bar shortcut works and has the right profile.
So it seems that the problem is that the short cut was corrupted and was causing the error that caused the program to fail to open.
I had no idea a shortcut could do that. In the past I have had short cut stop working but never do what this one did.
I still have no idea where the profiles.ini is. -
My Ipod Classic wont charge or turn on. Ive never had a problem with it before this.
OK so long story short, I went to listen to my ipod this morning before school and it wouldnt turn on.
I thought it might have died and didnt really think anything of it. When I was done with school i went to go turn it on again, still nothing.
Now itunes doesnt register its even plugged in. I've never had a problem with it so im really frustrated it was fine less then 24 hours ago and now it wont even turn on. Its not even that old I think its two years old maybe three.
I've tried diffrent computers and different chargers still nothing.
PLEASE HELP!
i love my ipod and im way bummed its not working.
thanks!Try the 5's... Reset / Retry / Restart / Reinstall / Restore > iPod classic Troubleshooting Assistant
I think its two years old maybe three.
I've tried diffrent computers and different chargers still nothing.
If nothing helped, might be time for a new battery > Apple - Support - Service Answer Center -
No longer have service at home....I've lived here for 3 years and never had a problem until now.
I have been having issues for the last couple of months now with getting service on my cell phone at my house. Meaning, my phone literally says, "NO SERVICE" where I've always had service bars. I can't even send or receive a text message at home. Never, have I experienced these issues before. I've lived in this house for 3 years and have always been able to talk on my cell phone and send and receive text messages, until now. At first I chalked the issues up to the storms we had been having. Assuming a Verizon tower had possibly been hit. After several more weeks passed with the issue being unresolved, I went into my Verizon store and explained the issues I have been having. The rep I was working with suggested that I back up my phone and do a system restart on my iphone to see if that would fix the problem. I followed his instructions and the issue was still unresolved. I then went back into my Verizon store and explained the issue to the same representative I worked with the first time. He said it sounded like it was more of a software issue than a Verizon issue. Since my contract was up and I was good to get a new phone I decided to upgrade to the iPhone 5c (therefore I lost my unlimited data which irks me). When I got home I was shocked to see that I was STILL having the same issues. No Service. Can't text. Can't call. At this point I'm ready to lose my mind. Why am I paying for a service that I am not getting? We left on our family vacation this same day, so when we FINALLY reached a point down the road where I could receive service, I called my Verizon store to express my UNDERSTANDABLE frustrations. They were extremely helpful and have been since day 1. I ended up talking to a different representative than the one who had been helping me. She asked me to explain my situation and the issues I have been having since she hadn't been helping me she wasn't aware of what was going on. Once I explained my situation to her, she asked me where I lived at. Once I told her where I lived she IMMEDIATELY knew what my issue was. She told me that Verizon QUIT paying to use the Nex-tec tower that is by my house. She told me I'm not the first person that lives in my area to come in to their store with these SAME ISSUES. She told me that I needed to contact Verizon and complain and that hopefully if all of us kept complaining, Verizon would resolve the issue. I am WRITING you a complaint because I cannot CALL you off of my cell phone unless I drive SEVERAL miles down the road to a point where I can get service. I live on a busy highway that intersects with another busy highway a few miles down the road in North Central Kansas. I also live 3 miles from a STATE PARK with a VERY BUSY LAKE that doesn't have ANY SERVICE. I have talked to several friends, family members, and neighbors in my area and surrounding towns that are having the same issue as me and were told the same thing. Lovewell State Park is very popular and MANY people spend their weekends there. We have always had service there, until now, as well. Verizon customers that attend Lovewell State Park and that live in the surrounding towns cannot even call 911 off of their cell phone if their is an accident because we have NO SERVICE ANYMORE. I've been with Verizon since they ought out Altell. I have never had any issues with Verizon until now. Please take care of your customers. I trust that you care that you took service AWAY from customers who having been paying you for your service for several years and that you will resolve the issue quickly. We want our service BACK. We want to get service that we PAY FOR. If you cannot resolve the issues that I (and so many others) are having, I will be forced to switch to a new provider. As of right now, Verizon is doing me no service. Please change that. We live in an area where there are many accidents due to the types of jobs and winter weather we have in this area. It is necessary that we are able to make phone calls. I know that I am not the first nor will I be the last in our area to complain about this issue. Please fix these issues. Again, this information came straight from our Verizon store. They are just as upset as we are about the situation. The store doesn't want to lose us as customers and we would feel bad doing that to them when they have been such great people to work with. If the issues are not resolved we will be left with no other choice.
@farmwife25
After reading your post, I can certainly understand your concerns with this situation. I would love to assist you finding a resolution for your service issues in your home area. First, I'll need to ask you a few questions to help me in resolving.
In what zip code do you experience this problem? You mentioned service problems at your home. Do you get a signal when you're outside at this location? Have you spoken with our Technical Support Team regarding this issue in the past? And if so, was a resolution ticket filed for this issue on your behalf? Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport -
I rented a movie on my apple computer but it wont play on my apple tv. never had problems till 1 month ago. internet fine, home sharing on.
The movie must fully download to iTunes.
If you have an AppleTV1, have you downloaded a 1080p movie rental as it can't handle that, in which case alter your Preferences for downloads to 720p, contact iTunes Store support and see if they can re-enable the download or refund so you can rent again at 720p.
If you have black model ATV2 or ATV3, then I assume you are looking under the Computers icon where a new Rentals row appears in order to play rentals downloaded to iTunes.
AC -
Since I upgraded to Mavericks on my Macbook pro, my aperture program has been crashing. I'm also on a trail bases with photoshop cc. I'm not sure which is causing the crashes. I've never had this problem before. Any suggestions?
Have you upgraded to Aperture 3.5 after the upgrade to Mavericks?
When exactly do the crashes happen? Only on your current Aperture library, or also on a new test library? -
Any help would be appreciated. I can not figure out how to get my new music to sync to my ipod touch. Never had this problem before?
YES Terence! Thank you. Exporting allowed me to move my photos from iPhoto into the Burn Folder on my desktop. But that doesn't explain why I'm having to go that route now. Have I done something (accidentally changed some setting) on my computer that will not allow me to just click and drag anymore? I really liked the convenience of the click and drag option.
I don't have the time tonight to export and burn a lot of CD/DVDs. I'll try that tomorrow and make sure my photos are moving properly. I also need to export photos to my external hard drive to make sure that route is working.
Wouldn't you know that my Apple Care Plan runs out this Wednesday?! I need to make sure everything is working properly before that expires.
Thank you so much for your help. I really, really appreciate it. -
I used pages for brochure documents and copied pictures to them, after I downloaded the upgrade the documents only show the pages logo on the pages from the opening screen. Once you click on them the pictures appear but it takes me ages to do this so they all show. HELP
Tupelo, there are many, many threads here in the Apple Discussions about the many issues with Pages 5, and the multitude of features that have been lost in this supposed "upgrade." Like Jerry, I'd recommend you get yourself back to Pages 4.3 until Apple comes to their senses.
So...first off: do you have Pages 4.3 still installed? If you do, it will be in an iWorks '09 folder in your Applications folder. If you bought Pages 4.3 on its own from the App store, your copy of Pages 4.3 will have been overwritten by the new Pages 5.
If you don't have the iWork '09 folder in your Applications folder, do you have a backup with it installed there? If so, you'll want to revert to that version. I believe that you can drag and drop the older version of Pages (and Keynote and Numbers if you have those as well); I'd recommend that you create a folder called "iWorks '09" in your Applications folder and stick them in that.
Also, if you have a reasonably current backup, you will be able to recover your documents created in Pages 4.3. Whatever you do, do NOT open them in Pages 5 - once you do, the features you may have used will be gone and reverting won't recover them.
You may also be able to revert to earlier versions, once you get Pages 4.3 back on your HD/or locate it and so you can use it to open Pages documents. In order to try that, in Pages 5, go to File->Export->Pages 4.3 document and then close Pages 5, and open Pages 4.3. Open the document you just exported. Now go to File->Revert and see if you can find an earlier, pre-Pages 5 version. If you can do that, you should be able to fairly painlessly recover all your messed up docs. Of course, if you have a current backup, it may be faster to simply recover the undamaged originals from the backup.
Pages 5, if installed on your system, will be the default for opening all .pages documents. You therefore have to do something to prevent that (Get Info and Change All won't stick). Either move Pages 5 entirely off your HD (and to move it, you'll need to put it into the trash first, as simply dragging it somewhere just creates an alias - once you drag it into the Trash, you can drag it to an external drive, for instance) OR you can create a disk image by sticking it in a folder and then using Disk Utility->File->New->Disk Image from Folder. Toss the Pages.app (v 5) in the trash and then any time you want to open Pages 5, simply click on the disk image. It turns itself back into a disk image when you quit. And it won't be the default app for .pages docs when it's a disk image. Or you can simply toss Pages 5 in the Trash entirely. The only reason I've kept my iWork 2013 apps as disk images is in case Apple actually does upgrade them to recover the lost features and perhaps changes its freebie policy along the way. Or...someone might send me a Pages 5 document. They can't be opened in Pages 4.3, so I'd need it then. -
How do I sign into messages? I can't find it on my mac. I just want to send photos like I used to and it's been changed. Argh!
Care to share which OS you are using as well as which version of iPhoto?
It would help us to know which computer model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
This will help in providing you with the proper and/or correct solutions. -
I was using Icloud on my PC with Outlook 2010 and Windows 7 64bit. After I upgraded the icloud control panel to 3.0 my calendar will no longer load and open in outlook nor will it open on icloud if I access icloud with internet explorer. It works fine on icloud if I access it with Chrome. I can also access it through IE on another computer. Something is amiss on my system. Any thoughts?
Import the calendar and contacts in Outlook.com. For contacts, export from Outlook as csv and import into Outlook by choosing the Other option (https://people.live.com/import/other?biciid=ImportCatalog)
You'll need to save the calendar as an ics file to import it. Select the calendar folder, the File, Save as an save as an ics.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter -
Since downloading the ios5.1.1, my ipod touch has been erased of all my songs and downloads. I have tried to sync it again and again but it wont sync with my laptop or my wifes. I havnt done anything different to what it sadi on the screen. I am not a happy chap ias i have over 300 songs and games which i have purchased. Can you please shed some light on this problem.
Many thanks
C cordall.Connect in recovery mode and set it up as new device, explained here iOS: Unable to update or restore and
How to back up your data and set up as a new device
Music and apps bought in iTunes can be downloaded again for free:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.
Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.
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I have just downloaded an update and now I can't open Pages
I have just downloaded an update and now I cannot open Pages... Any advice?
I suppose at some point or other it might dawn on you that we don't seem to know what update you are referring to.
…and you might actually tell us.
Peter -
I just downloaded my update and now I can't use my Google
I just downloaded an update and now I cannot use my Google +
To what did you download an update?
What exactly happens when you try to use Google Plus?
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