I never had to pay to use Skype before

I never had to pay to use Skype before. Now it wants a payment but won't let me use my debit card.
I have never had to use a password for my Visa card nor had to have it verified to make a payment. I know there is quite enough money in my account and I had the correct numbers . I haven't had to pay for Skype before but someone asked for my number so to check it I went through this process and found myself having to pay for a number now.

some Skype services such as Skype-to-Skype calls, conference calls, chat and group chat, 1-on-1 video calls are indeed free of charge. However, some services such as Skype-to-mobile/landline number, group video calls, voicemail, SMS, online number, etc requires credits or subscriptions.
The support/user guide section offers a mode detailed descriptions - https://support.skype.com/en/
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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Since I downloaded Adobe Reader 11.0.07 I have been totally unable to print any PDF files using my Dell 1720 laser printer - I just get a blinking "error" light on the printer, no other error messages . I never had a problem printing PDF files before down

Since I downloaded Adobe Reader 11.0.07 I have been totally unable to print any PDF files using my Dell 1720 laser printer - I just get a blinking "error" light on the printer, no other error messages . I never had a problem printing PDF files before downloading the new Reader version. Suggestions? Thank you.

Hi,
Which version of Adobe Reader were you using earlier when printing using Dell printed was working fine?
Thanks,
Shakti K

Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in?

Air MD792E/A, iPAD WIFI CELL 32G Space Grey
Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in? Tried to sync with itunes but iTunes can't sync without a password. I cannot see summary on the side bar. How do I restore so I can restart my iPAD Air since it has relatively no history. I have not had the chance to use it yet. Finished set up to as far as the start menu.
<Personal Information Edited by Host>

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Ulf Magnusson, Sweden

I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Has Lion problems with this?
Ulf, Sweden

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Since upgrading to Yosemite on my iMac, My Mail app refuses to open, Safari won't load, and I can't upload pictures from my iPad... Please help, any ideas very welcome. I've had my iMac since 2011, and have never had any issues to deal with before..

Since upgrading to Yosemite on my iMac: My Mail app refuses to open, Safari won't load, and I can't upload pictures from my iPad...
Please help, any ideas very welcome. I've had my iMac since 2011, and have never had any issues to deal with before..
Thanks

29/11/2014 20:17:01.315 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:17:37.013 com.apple.backupd[616]: Finished scan
29/11/2014 20:17:43.108 com.apple.backupd[616]: Saved event cache at
/Volumes/Time Machine Backups/Backups.backupdb/Geoff Lambrechts’s iMac
(2)/2014-11-29-200648.inProgress/9B453663-603F-40B8-AC21-24F05C724E15/.6162AD34- 38F8-30AB-98E0-4A22FB9D311F.eventdb
29/11/2014 20:17:43.207 com.apple.backupd[616]: Not using file event
preflight for Macintosh HD
29/11/2014 20:18:01.561 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:18:16.288 com.apple.xpc.launchd[1]:
(com.apple.quicklook[715]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.quicklook
29/11/2014 20:18:23.705 com.apple.SecurityServer[56]: Session 100013 created
29/11/2014 20:18:32.046 mdworker[718]: code validation failed in the
process of getting signing information: Error Domain=NSOSStatusErrorDomain
Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
29/11/2014 20:19:01.662 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:19:45.458 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.ipc
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.notification
29/11/2014 20:20:01.138 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:01.484 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:13.430 com.apple.backupd[616]: Found 4529 files (1.1 GB)
needing backup
29/11/2014 20:21:18.786 com.apple.backupd[616]: 2.82 GB required (including
padding), 1.24 TB available
29/11/2014 20:21:31.775 Console[734]: Failed to connect (_consoleX) outlet
from (NSApplication) to (ConsoleX): missing setter or instance variable
29/11/2014 20:21:34.230 WindowServer[162]: disable_update_timeout: UI
updates were forcibly disabled by application "Console" for over 1.00
seconds. Server has re-enabled them.
29/11/2014 20:21:36.898 WindowServer[162]: common_reenable_update: UI
updates were finally reenabled by application "Console" after 3.67 seconds
(server forcibly re-enabled them after 1.00 seconds)
29/11/2014 20:21:36.971 coreservicesd[83]: SFLEntryBase::ListHasChanged
mach_msg returned 10000004d
29/11/2014 20:22:01.817 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:23:02.170 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:24:02.547 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:02.168 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.233 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.236 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.284 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:03.059 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:12.674 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:26:03.464 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:27:03.841 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
On 29 November 2014 at 19:29, Apple Support Communities Updates <

HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

Quicktime and itunes wont install. I have never had quicktime installed on my computer before

I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

I appreciate the quick response, thank you for that.
One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
Now I am in the process of downloading a fresh copy of iTunes, the download hasn't finished yet so I haven't had a chance to install it yet but I have a much better feeling about it this time after deleting all the old installation files from my downloads folder. If Quicktime worked after that, I am sure iTunes will.
I can't believe it was something so simple as deleting the installation files in my downloads folder and emptying the recycle bin. I had seriously gone through my entire computer looking for any little file that was related to Quicktime or iTunes. I didn't even think of the two most obvious places. I spent so much time and credit downloading multiple files and my computer even got a virus when trying to download a copy from an unauthorized source, I had no problem getting rid of the virus, but struggled with Quicktime and iTunes, that is why I got so frustrated! I feel like an idiot now :-P
Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

Please unsubscribe me from Adobe. I was on line going to print something and this popped up that I needed Adobe to print it !! I never had to have Adobe to print before !! NOW ADOBE WILL NOT ALLOW ME TO PRINT ANYTHING

PLEASE DO SOMETHING !! I WAS ON LINE AND WANTING TO PRINT SOMETHING AND ADOBE POPS UP THAT I HAVE TO HAVE IT TO PRINT, I NEVER HAD TO HAVE IT BEFORE . WHY NOW ???? PLEASE DISCONTINUE IT GET IT OFF MY COMPUTER !!

Adobe is a company... what PROGRAM is causing you a problem?

Any idea what is happening to the iOS5 update problems? My iPad won't open say need to unlock SIM I don't have a password, never had one, don't use 3-G only wi-fi.

Need help with update! see above

Many thanks diesel. I cannot remember ever having an administrator password. Looks like I shall have to do a restore on my PC and not bother with the updates. Or maybe I could find my password from somewhere ? When I went into control panel I found a box with administrator and my name and it said password protected so I must have had one at some time. Any ideas on how I could find it ? Many thanks anyway. I always use a password to sign on but obviously that is not it. Eileen

I've never had problems paying online before-

It charged me, but I still cannot use my phone?!

Hello KLynneW! I would like to help you get your service up and running, but need additional details. First, when you made your payment, was it for prepaid or postpaid services? If postpaid, did you make a partial or full payment? If postpaid, was the service suspended for payment concerns before you processed the payment? Please let me know. Thanks!
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

HT4367 My Apple TV needs restoring following a failed update and iTunes won't pick it up?? Any ideas anyone - never had to link it to comp before

Hi - my Apple TV had a failed up date and now I need to restore it. I have hard wired to my comp but iTunes's does not see to be picking it up? Just have the apple device blinking its light and comp timer is just going round? Any ideas anyone? Thanks

Welcome to the Apple Community Mvt1976.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
Check that you have correctly followed the instructions for your model of Apple TV.
If not already, try using a powered USB port.
Repeat the process but this time try connecting the cable while iTunes is closed.
Repeat the process with another cable.
Try restoring the Apple TV on another computer in another location.

Trying to update to iTunes 10.4.1 and I get a message "A network error occured while attempting to read from the file C:|Windows|Installer|iTunes.msi" Running WIndows 7 with all updates done. I have never had an issue with iTunes updating before. Anyo

iTunes has tried to update itself and runs into an error and tells me to manually install. When I d/l and run the iTunesSetup.exe file I always encounter the following error message...
"A network error occured while attempting to read from the file C;|Windows|Installer|iTunes.msi" and iTunes does not update to iTunes 10.4.1.
Anyone know what is creating this error message? Thanks for the help...

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I tried to paste text from another site into my Firebox document, but it says "Firefox does not support Copy & Paste". How do I enable clipboard? I never had problems like this on Firefox before...why?

I tried to paste text I copied from another site into my Notepad++ (as I've always done in the past with no problem).
But today for the 1st time, I got a message when I tried to paste the text "Firefox does not support Copy & Paste". What?
What happened to the clipboard?

That's a security feature in Firefox.
Use this extension to add the necessary permissions to Firefox - Allow Clipboard Helper: <br />
https://addons.mozilla.org/en-US/firefox/addon/852

HT1349 I have music in my itunes library that I did not download from itunes, when I try to play them, I know get a pop up "could not play, original file could not be found" This started suddenly, I have never had a problem playing this music before.

I have music in the itunes library that I downloaded from another site that all of a sudden will not play. I keep getting the message "original file could not be found" Any suggestions?

that pop up if u delete or moved any song around in ur music folder which ituns cant find it now .you got re do it

Why is iChat saying my screen name is not valid when I've never had a problem before?

All of a sudden, my iChat will not connect to my mac.com account. I keep receiving an error message that says "the screen name entered is not valid". I've never had an issue with this account before. I thought maybe this was because I just traveled abroad yesterday- however, I was successfully able to log into my iChat account when I first arrived, but when I went to login again, I started to receive that error message. I've used this account in the past when I've traveled abroad and never had an issue. Why all of a sudden? Help!

HI,
There does seem to be a glut of people who use their @Mac.com Screen Names in iChat or Message that travel to different countries that then find they cannot login
Try Logging in here https://settings.aim.com/
If it says your Account has been Suspended you will need this page
Use the TOSGeneral email to contact them.
It seems the people at AIM/AOL that contact you do not always know about the agreement that Apple Issued IDs (@mac.com and @me.com) are also valid AIM Screen Names.
They will
1) Want you to change the password (it will not make any difference to the Flagging of your "account")
2) tell you they can't find that you have an Account with them (you don't it is with Apple)
Remind them gently that there is an Agreement with Apple to allow Apple IDs as Valid Screen Names
That their Servers check the Names and Passwords with the Apple Servers but the Suspended Account Flag is set at their end and they need to Undo it.
8:32 PM Friday; September 7, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I never had to pay to use Skype before

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