I never received my Serial Number for CS6 (case

After 2 hours of back and forth...I went from getting an UPGRADE from CS5 to CS6 to ADOBE making me delete the CS5 on my computer and reinstalling (via download from the ADOBE website) a NEW version of CS6. They said they had to send me an email with the Serial #...the email came and there was NOTHING where the Serial # was supposed to be. Now I have nothing to work with. SERIOUSLY BUMMED!

See if your serial number is listed in your Adobe account.

Similar Messages

  • I never receive my serial number for my product by email and I don't see in my product online.

    How to find my information. The Adobe service is really bad for that...
    I think to cancel everything !!!

    Hi Rahul,
    I’m ok now. I solve my problem on your chat Tuesday this week.
    Thanks for your help.
    Have a great day !
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    Assistante de Direction | Coordinatrice clinique
    Executive assistant | Clinic coordinator
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    De : RahulTyagi4you 
    Envoyé : 30 avril 2015 06:48
    À : EPOQ BROSSARD
    Objet :  I never receive my serial number for my product by email and I don't see in my product online.
    I never receive my serial number for my product by email and I don't see in my product online.
    created by RahulTyagi4you <https://forums.adobe.com/people/RahulTyagi4you>  in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/7497853#7497853>

  • I have received my serial number for CS6 but can't find any link to download the software...

    I can't find any links to actually download CS6 Design and Web. Could someone please help!!!
    I have my serial number so just need to download the software.
    I've been on the phone to Adobe for over an hour and a half now on hold...not having much luck!

    Try
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

    I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
    Help!

    Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

  • I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    Hi islandschool,
    Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
    Regards,
    Sarika

  • Need Serial Number for CS6 Production Premium Adobe Customer service please help

    I can't find my original post but any way I had to replace my C; drive and pulled up my Serial Numbers from all my Adobe products for CS 5 photoshop only all the way to CS 5 Production Preminum the CS 5.5 but my problem is I was using CS 6 PP before I switched out my hard drive.  And on Abobe Web site for my products it has CS 6 with no serial number and MAC.  I do not own a MAC but still CS 6 has no serial number.  I think the last upgrade was through Videoguys because they had a special and didnt get register.  Anyway how do I get my serial number for CS6 PP.
    1.  If I put back in my old hard drive is there a location were I can get my serial number?
    2. Or Adobe can you update your records?
    3. Or can you give me a new serial number?
    Thanks

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • My serial number for cs6 is removed by mod - kglad

    My serial number for cs6 is <removed by mod - kglad>  i  would like to download this software

    In a message dated 11/22/2013 3:49:35 P.M. Eastern Standard Time, 
    [email protected] writes:
    Re:  my serial number for cs6 is
    created by kglad (http://forums.adobe.com/people/kglad)  in Downloading, 
    Installing, Setting Up - View the full  discussion
    (http://forums.adobe.com/message/5866794#5866794)

  • Where do I go to receive my serial number for software I've purchased?

    Where do I go to receive the serial number for the software that I purchased?

    Where did you purchase your software from ? Was it a retail, educational or volume license software. Please provide more details so that we can help you further.
    Thanks
    Nikhil

  • We are unable to validate this serial number for CS6 Design Standart. What's wrong with my key or why won't it validate?

    I bought the CS6 Design Standard student and teacher edition over amazon. I activated the product on my adobe account and got a serial number. But when I install the package and enter the serial number I a message saying "We are unable to validate this serial number for Creative Suit 6 Design Standard. Please contact Customer Support."
    Does anyone know what is up with this? I am sure that the problem isn't anything along the lines of making mistakes when typing in the serial (tried it multiple times, used copy paste to reduce chance of error). It's also not any problem with me lacking an internet connection adobe to validate the serial.

    Serial number questions can't be handled on the forums. You'll need to talk to Customer Support either by phone or web chat.
    http://helpx.adobe.com/contact.html

  • Can't validate serial number for CS6

    I am on a mac osx 10.8 and I just bought Photoshop CS6 (got the box/cd in the mail) and when I type in my serial it says
    "We are unable to validate this serial number for Adobe Photoshop CS6 Extended. Please contact Customer Support"
    I spent 3 hours on the phone with Adobe Support and they were unable to solve and gave me a case number. Was hoping someone on the forum would have better ideas.
    Seth

    I am up to 6 hours of support calls and 2 escalated case numbers and no one can seem to help me. Does anyone have a suggestion for me?

  • Trial Serial number for CS6

    Where can i get a serial number for trial version of CS6?

    Have you purchased the CS6 product you are looking for the serial number for?

  • I received a serial number for myadobe photoshop elements 13 which it will not accept now. I think it has gone over time

    What should I do I cannot redeem a new serial number for my new photoshop elements 13

    Hi there
    Where did you get the number from?  Do you have a serial number, redemption code or product code?
    Please try the following doc to see if this helps: Find your serial number quickly
    Thanks
    Bev

  • How can I get the serial number for CS6 - I did not register it on my adobe account and I don't have the invoice/email from Aug 2012 nor the box anymore. I need the number to move software to a new computer.

    I am trying to move Indesign CS6 to a new computer.
    To do this I need the serial number of the license.
    It seems I did not register the number on my Adobe account as nothing is there.
    I bought the software in August 2012 - and no longer have the invoice.
    i think we got the software by box but am not sure.
    Please help!

    Hello Karen,
    in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
    Hans-Günter
    P.S.
    Very often Preran works as the "good spirit".

  • How do I receive a serial number for lightroom 5

    I purchased a software CD from Amazon for Lightroom 5 upgrade and now I need a serial number so that it can be registered and operational.  The box shows these two numbers,  PN: 65215274  and also,  LTRM,5.0,MLP,UPG,UE001,DV.
    Neither of these numbers are recognized by ADOBE. What can I do in order for me to receive the necessary serial number needed for my product's registration?

    The serial number is normally located on the disc case, not on the outside of the box you see in the store.
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Getting serial number for CS6?

    I ordered a creative suite software pack that said that I qualified for the deal that I get to upgrade for free to CS6 when it is released.  Since it is now available I was just curious when the serial numbers would be sent out or if I need to contact someone to get it?  Thank you

    Errr. For the last 20 years serial numbers have been printed on the media that the software is supplied in. Usually a sticky label on the CD/DVD cover. This system worked.
    Adobe know better than to inflict this antediluvian, tried and tested  method of distributing serial numbers - they prefer to do it by email. (Whilst saving costs - they think it cuts out piracy ?)
    Only in this case they neither supply a serial number on the media ....nor do they think it worthwhile to email one to me, even tho' i'm in their system for the CS6 upgrade. Go figure..
    Yes ...the 5.5 serial number is useless.
    But perhaps what annoys me most is the utter contempt Abode have for their customers. They post nothing about this on the Internet & they cannot be bothered to respond either here or via my Open Case in support.

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