I never set security questions -- how to change?

I have no rescue email, I never set those security questions in the first place, and no way to contact support now.
I can make an appointment to call them a week from now.   Is this so called support just a waste of my time?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Some folks report that one way arounfd the security questions is by reviewing or changing their bank card info. I would use the iTunes app on the computer to do that.

Similar Messages

  • HT201363 I never set security questions on my iTunes account!!!

    Hello,
          I have never set up questions for my ITunes account. Soo I can not use my iTunes cards for enny thing!! My and my brother share and he got the cards for his birth day and we want to use it for a game.
                Please help
                      From:Bailey Lerma

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103321)

  • HT5631 security questions - how to change them "for good"

    The process to change the security questions is extremely confusing. Your instructions on apple support are not complete. You suggest to click on a button to turn off a two-step verification but that button does not exist.

    Hi scorpiant,
    If you are having issues changing or resetting your Apple ID security questions, you may find the following articles helpful:
    Apple Support: Frequently asked questions about Apple ID
    http://support.apple.com/kb/ht5622
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    - Brenden

  • I forgot my security questions , how to change them?

    Could anyone help me ?

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • Forgot security question - how to change the email address for the reset security email?

    Hey, i just forgot my answer to the security questions. BUT my email account (which you were sending the reset emails to) can't be used, so - how to change this emailadress?
    Thank you for your help!

    If your rescue email address isn't working, you will need to contact iTunes Store Support for help.
    See: Rescue email address and how to reset Apple ID security questions
    ivan

  • I never set security questions but I never answered them. Help!

    I am being asked to answer security questions that I never set. What do I do?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76856)

  • HT1918 I need the answers to my security questions how do I change them?

    I need the answers to my security questions how do I change them?

    If you've forgotten their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Hello there .. When I want to change my security question I can't and show me Emil not for me to send the information for change the security question how to fix this problem

    Hello there .. When I want to change my security question I can't and show me Emil not for me to send the information for change the security question how to fix this problem

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT6170 i forgot answers to my security question how do i remove or change these Q?

    i forgot answers to my security question how do i remove or change these Q?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Hi, i would like to change my account security questions , how can i make iy online?

    hi, i would like to change my account security questions , how can i make iy online?

    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.
    If you have Forgotten the Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set

    I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • I forget the answer to my itunes security questions, How do I change them?

    I forget the answer to my itunes security questions, How do I change them?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How to install Twitter app without setting security questions?

    Hello! I recently registered a Twitter account. iOS 6 includes Twitter integration - great. When I navigate to Settings - Twitter and tap the Install button, a dialog shows up: "Improve your Apple ID security" and "Set security questions" blah blah. There are two buttons in the dialog, "Set questions" and "Cancel". If I tap Cancel, Twitter app download doesn't begin and Twitter icon disappears from my SpringBoard. If I tap "Set questions", I need to answer some stupid questions. If I leave answer boxes empty, I can't continue. I will not set any security questions for my Apple ID, that's for sure.
    How I can install Twitter app?

    I just encountered the same problem when I tried to download Twitter on my husband's new iPhone 5.  There was no problem when I installed Twitter on my iPhone 3GS yesterday :-( 
    You've probably seen by now that there are many, many people who are having problems with the 'Help improve Apple ID security' message - not confined to iPhone but also on iTunes, iPod Touch, iPad etc.
    I chose the 'Not Now' button on his iPhone 5 and the Twitter app wouldn't allow me to proceed ....
    Looks like Apple aren't in any hurry to fix this because people have been complaining about it for months (after all,  your post is more than 3 months old and the problem is still occurring).
    Were you ever able to activate Twitter on your iPhone 4S?
    Tricia

  • I forgot the answers to my security questions, how do I go about changing them so I can redeem my credits

    I forgot the answers to my security questions, how do I go about changing them so I can redeem my credits

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

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