I noted a white circle in a grey frame. When i touch it, i get a grey screen with a star labled favorites, a white circle labled Gestures, a white circle with a square labled Home, and a square labled Device--- What is this new app and how do I use it??
There is a new app on my iPod Touch screen...
can someone tell me how to use it
(and how to get it off my screen)
Thanks,
HerbsNurse
See Here...
Assistive Touch
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i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?
Try resetting the SMC
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Hi, I tried to start my MacBook Pro are 2 weeks and all I get is a grey screen with a grey no entry sign and a spinning timer. I have tried a reboot with shift cmd and v and it seems to be looping and referring to an external device. Only the power is attached. Can anyone provide advice on how to get past the grey screen? Many thanks.
Does the system automatically back up data?
No.
As you can getto the Recovery partition, you can at least verify your disk using Disk Utility. If it reports that repairs are needed, you can try to repair but I've found that nearly 100% of the time repairing the disk inevitably FAILS. You should be prepared to, 1) buy a new drive for your machine and, 2) buy a good (see here) enclosure for your damaged drive to try to recover data.
After you get everything fixed, use at least two backup methods to keep your data secure. See Most commonly used backup methods.
Clinton -
MacBook won't start. After I power up, I get a light grey screen with an apple in the middle, a circle with lines moving around it and a blank grey bar below that. It won,t get beyond this. Please offer suggestions.
I have the exact same problem and waited it out and got to my homescreen. Whateve the problem is fried my bluetooth and my trackpad. I tried starting it again and couldn't even get to homescreen, it stayed on the bluescreen with the wheel of death. So, I took it to genius bar today. I was informed that my logic board is fried and it needs to be replaced. $300 repair that I'm looking at...
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Macbook Air - White/Grey Screen with a folder and a question mark
Out of the blue , my macbook air stopped starting up and strted to show me a white/grey screen with nothing but a folder and a question mark . After searching on the internet for solutions and trying to reset my PRAM setting , it still wouldn't boot up . I opened up disk utility and going through internet recovery , I ran the first aid verification on my MAC OS X Base System and it said that it found no problems . I can't restore or erase by the way and i really wouldn't erase my files as I have very important files on my mac . Moving on , I tried to reinstall OS X , but apperently it needs a disk to install OS x on and since none appear , I tried using an USB . After creating a partition and erasing everything on my USB , not happy about that , it wasn't big enough for the OS . So now I am basically stuck in the mac white screen Limbo .
Any sort of help would be fantastic and please do keep in mind that this is a macbook air and I do not have a place to put DVDs into . All I have read on different forum pages didn't help so i decided that it would be a good idea to create my very own thread . I am not very sure about the Mountain Lion version ,but I am not very sure that it matters .Out of the blue , my macbook air stopped starting up and strted to show me a white/grey screen with nothing but a folder and a question mark . After searching on the internet for solutions and trying to reset my PRAM setting , it still wouldn't boot up . I opened up disk utility and going through internet recovery , I ran the first aid verification on my MAC OS X Base System and it said that it found no problems . I can't restore or erase by the way and i really wouldn't erase my files as I have very important files on my mac . Moving on , I tried to reinstall OS X , but apperently it needs a disk to install OS x on and since none appear , I tried using an USB . After creating a partition and erasing everything on my USB , not happy about that , it wasn't big enough for the OS . So now I am basically stuck in the mac white screen Limbo .
Any sort of help would be fantastic and please do keep in mind that this is a macbook air and I do not have a place to put DVDs into . All I have read on different forum pages didn't help so i decided that it would be a good idea to create my very own thread . I am not very sure about the Mountain Lion version ,but I am not very sure that it matters . -
Lost a purchased movie and when checking iTunes movies I get the full screen with small little squares and weird signs.
We are all irunes users just like you. You are not addressing Apple here at all.
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Just tried to upgrade to SnowLeopard with newly purchased software disc. iLife failed to download and when I tried to restart the computer, it will not do so--just get a grey screen with the lines going around and around. Any ideas about how to get it to start?
Mac Pro - Mid 2010
Processor 2 x 2.66 GHz 6-Core Intel Xeon
Memory 8 GB 1333 MHz DDR3 ECC
Graphics ATI Radeon HD 5870 1024 MB
Software Mac OS X Lion 10.7.2 (11C74)
This is a brand new machine that I just purchased from Apple. It was delivered yesterday
The old computer is an old PowerMac G5, but my OS X install disc is a retail version of 10.5.
I also tried the OS X 10.5 install disc that came with my MacBook Pro (2.6 Ghz Intel Core 2 Dual).
Same issue - nothing but a grey screen when the system tries to boot from the DVD -
G4 mirror can't won't boot past grey screen with dark gray apple
Before this the computer was operating fine.
I just went and downloaded the latest versions of itunes and Safari. It stated that I had a corrupt download of itunes. It went thru the normal downloading/install procedure. When it went to restart from the install, it just hangs up at the light grey screen with the dark gray apple and I get the spinning wheel. It stays here for one/two minutes, then shuts itself down. Any ideas for fixing? Also I do not have any install disks. Thanks.*Option 1*: Boot from your bootable backup drive, then erase the internal drive and clone the backup to the internal drive. You can use Disk Utility in the Utilities folder on the backup drive. Don't have a backup? Good time to start planning a backup strategy. Move on to:
*Option 2: Download AppleJack* - VersionTracker or MacUpdate - and read the documentation carefully. Then install the utility and use it to perform repairs and maintenance on your normal startup drive. Note that to use AppleJack you must be able to startup in single-user mode. If the existing system is unable to start properly into single-user mode, then you cannot use AppleJack.
*Option 3:* Purchase a copy of Leopard from an Apple Store or Apple retailer. Use it to reinstall OS X by doing an Archive and Install:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Blue screen with cursor at boot. And everything after that.
Dear Forums,
(Please note, I'll refer to the machine as a Server, but it is only using 10.4 client; I am merely using the Sharing capabilities of such).
I have a MDD G4 that I'm using as a server. When I start it up, I get the Blue Screen with Cursor (BSwC) at boot - and it never goes past that. (Can't move the cursor either).
I have read the articles
http://docs.info.apple.com/article.html?artnum=106464
And Dr. Smoke's
http://www.thexlab.com/faqs/startupitems.html
http://www.thexlab.com/faqs/repairprocess.html
I've also tried AppleJack and clearing out caches, zapping PRAM, etc. All the standard fare.
It will boot into safe mode just fine, and it is still acting as a server just fine.
I have also tried Multiple Users (to no avail).
I tried a reinstall of Tiger, which, interestingly enough, didn't give me the option for Archive and Install and Preserve, but instead only gave me the option to Upgrade (hm, from Tiger to Tiger). While this fixed nothing, the server continued to work after this.
Then I had the bright idea to install the OS to the 2nd drive I had within. 'Surely this would work,' I thought. But alas. It did not. In fact, clean installation, new disk, (and yes, I booted from this 2nd disk), the same BSwC problem.
So, please, Dear Apple Support Discussions, let there be someone out there smarter than I (I'm really not that smart, but I do follow instructions well).
-TyHow long did you wait for the blue screen to go away? I also have a iMac G5 2GHz ALS.
My computer has been having a problem where on the first boot of the day, it it would hang in the gray screen for about 1.5 minutes and the blue screen for about 4 minutes. I thought it was permanently hung but discovered that it would eventually present the login screen. I could then login normally but none of my firewire external drives would mount. I could restart over and over and the same situation would be present.
Resetting the SMU seems to cure the problem and rebooting would be quick and all firewire drives mounted correctly. I could then reboot as many times after and normal behavior of the iMac would be repeatable.
However after having the system down for several hours and restarting it, the problem would be back.
I have now moved all my firewire drives to a powered hub and will watch over the next day or so to see if that changed anything.
Robert -
Small white cross on black square appears at end of field in form entry - how do I remove it?
Small white cross on black square appears at end of field in form entry - how do I remove it?
In Adobe Acrobat change the size of the text field.
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Shuts down after start tone and grey screen with pin wheel...!???
Hi all, first time here so please bear with me,
even though i have had my imac for so long now, i have only in the last three to four months started playing around with it, i really am a newcomer to macs, and pc's come to that! so far i have only connected up to the internet and put a couple of home video's onto dvd, and play music.
i have been reading a lot of the other posts and frankly i'm lost!
it is about 20 months old and was bought in the uk, i live in cyprus and for that reason i did not purchase an apple plan.
we do not have an apple store here although there is an apple dealer, however they are not soley apple and over here service leaves a lot to be desired! so i am reluctant to take it to them as they are likely to just keep replacing parts and eventually present me with a huge bill!!
anyhow this is the problem:
several times the screen went dim and froze, with a message saying to "push the power button to switch off and and then switch on again", it seems this happened each time when i opened azureus? after this happened a few times it would no longer open the desk top, it would load normally,ie. grey screen with pin wheel followed by blue progress bar and then just a blank blue screen, the blue tooth mouse however was still connected as the cursor would move. it has now changed again! start up tone and grey apple screen with pin wheel for about 30secs or so, then the fan seems to go into turbo mode for a few secs before switching off....i feel sick!! i was really getting to like my mac.
i did recently install tiger, but there were no problems at all with that and it is running on a friends apple with no problems at all, more recently i added more memory which coincided with when i started using torrentspy and azureus,
i did read in another forum something about possible memory probs, so i followed the tip to remove the memory and the back up battery and leave the computer unplugged for 24hrs, i replaced the battery but not the memory, i'm still getting exactly the same shut down result.....
can anyone shed some light on this pleeease? i'm feeling rather desperate right now.....thanks.
imac G5 20inch Mac OS X (10.4) airport card fitted, 1.25gig mem.Hi ino,
My suspicion is that you have serious hard drive directory corruption caused by the crashes when using azureus.
First step is to see whether you can boot up from your Mac OS X DVD . Put it in the drive while its on, and start up the computer again while holding down the "c" key. The computer should now start up from the DVD.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar (which menu it is in depends on which version of OSX you are using).
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
If Disk First aid is able to complete the repair now click on the "Repair permissions" button.
Once this process has been completed try restarting the computer.
If it still doesn't work, you may have to try an "archive and install", while booted from the OSX DVD.
Be very wary with software like "azureus".
Cheers
Rod -
My Apple Macbook 13.3" Laptop-Black 2008 2.4GHz Intel Core 2 Duo will not boot up and instead I get a grey screen with a folder and a question mark over it. I've tried Option key, and Control S keys and it still will not boop up. Can anyone help?
If you are running Snow Leopard:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you are running Lion or later:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
My MacBook has a grey screen with a folder and a question mark in the middle what does this mean?
My MacBook has a grey screen with a folder and a question mark in the middle what does this mean?
It means a valid system cannot be found. You need to reinstall OS X.
If you have Snow Leopard:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you have Lion or later:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
downloaded adobe reader, i have been inputting info into some forms, the areas I populate all have red squares around them, what does this mean? mac book pro as well. The forms i have been working on are from Canada Immigration, has any one else experienced this? thanks and yes I am new here, lol.
Yes thank you I figured it out. Lol
Sent from Samsung Mobile
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