I now have husband's old phone, but it still thinks it's his. how do i get it to recognise me? thanks

I now have my husband's iphone as he has upgraded, but it still thinks it's his, hoe do I get it to recognise me, my contacts etc? Much appreciated if you can help me turned

settings - general - reset - erase all contents and settings - this will wipe the phone clean as new.
Then you set up using yoru info.

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I have synced my Iphone 3GS to the newest itunes version to get IMessage, it worked but now it doesn't and i have tried resyncing my phone but it still doesn't work. what should i do?

I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

Just got a new MacMini. Migrated files using Time Machine. However, now, on Launchpad, I see several Firmware updates that were relevant for the old machine, but not for the new one. How do I get rid of these updates? They won't delete!

Just got a new MacMini. Migrated files using Time Machine. However, now, on Launchpad, I see several Firmware updates that were relevant for the old machine, but not for the new one. How do I get rid of these updates? They won't delete!

Only thing I can think of is trying this Lion trick...
http://www.cultofmac.com/106030/how-to-nuke-lions-launchpad-and-start-over/10603 0/

Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated. How do I get rid of the list after they've been updated? In the previous version I did not have an annoying permanent list.

Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated. How do I get rid of the list after they've been updated? In the previous version I did not have an annoying permanent list.

iOS 7 allows you to have your apps update automatically. Therefore, the list of what has been updated stays so that you can see what was updated, when and what the release notes say. It has been suggested that they list has a limit, much like Recents. Currently, there is no way for the user to delete the entries manually. Just try not to look at them.

I was editing vacation photos in aperture 3 all of a sudden the thumbnail disappeared and now all i have is a vertical white line and an orange flag... how do i get my photo back? thanks

i was editing vacation photos in aperture 3 all of a sudden the thumbnail disappeared and now all i have is a vertical white line and an orange flag... how do i get my photo back? thanks

     Hi Frank.
     I have just had jb Atlanta's problem while adjusting the contrast on a photo. I was creating a slideshow at the time. After a lot of reading up I was about to give up when I tried restoring the file to its original settings as you suggested. Bingo!
     However, that would only work for me, if I restored the settings while in the slideshow. All data had 'disappeared' when I attempted to open the photo in its original project folder.
     Hope this is of help. Many thanks.

Hi - replaced my old computer but did not copy over library. How do I get the music on Ipod into new library?

Hi - replaced my old computer but did not copy over library. How do I get musci from ipod to computer "library" so it can then go to Iphone. Drag and drop does not do it.
thanks
g

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My folder of playlists is showing up on my phone, but is no longer in itunes! How can I get them back into itunes to synch with my ipad? Sharing on our home network is enabled.

I'm relieved the playlists (there are 11 in the folder) are still on my phone, but I can find them nowhere in itunes. Other playlists are still there- just that one folder has disappeared. I synched my new ipad to the library, and when I did, the playlist was not one of the options in itunes.
Background: I have enabled sharing on our home network, and I haven't moved the locations of itunes files or changed anything with my computer, the settings, or my itunes login (apple id).
My goal is to restore the playlists from my iphone to the itunes library on my laptop so I can then synch the playlists to my ipad.
Thank you for your help!

Music is not included in the backup (and nor are films or tv shows), only the contents of third-party apps are included. Did you not do File > Transfer Purchases when connected to your computer's iTunes to copy your iTunes purchases over, and/or have you not got a backup copy of your music somewhere e.g. on an external drive ?

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work. How can I get Firefox working again?

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

Display flickers on my 2 wk old iPhone 5. I have tried resetting the phone, but it still flickers. Very annoying. Does anyone know how to solve this?

The display is flickering on my iPhone 5. Any suggestions how to cure this by re-setting something?

Basics (straight from the manual) are restart, reset, restore from backup, restore as new. Good through each step in succession until your problem is solved. If not solved after all these steps, you'll need to bring your phone to Apple for evaluation.

I changed my appleID and primary email and now I can not access iCloud. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

I Changed my ISP and therefore changed my email address, which caused me to change my appleID. I had no problems making the changes to my appleID but now I am having problems with iCloud. My old ID is still showing as my iCloud ID and I can not see where or how to change this. I keep getting an annoying pop up box to enter the password for my OLD appleID as well as error messages that I can't back up to iCloud.
CAn someone please tell me how I can fix this so my iCloud works.
THank you!!!!!

Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I've reduced my project size to "high quality," with a resulting 2.42GB size and 78 minutes project time. With my 4.7GB dvd, I should now have more than sufficient space, but I still get 'Your project exceeds the maximum content duration."

Am I simply out of luck? The video itself is 65 minutes with pretty simple music and photos in the themes with no scene selection option.
Thanks.

iDVD is not concerned with size, just length.
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

My hard driver is apparently full - but it is full of "other" files. I have cleared downloads and removed my music and pictures, but it still thinks it is full - how do I access and delete the files?

I am having real trouble with the mac book air and i dont know what to do. It thinks it is full, i get warning messages every day, but when i check how the storage is being used it is 45.79 GB of "other" and I can't work out where to locate and delete these files. I have removed all my music and pictures, there are nearly no documents on the bloody thing, i have cleared the downloads, I have run a cc cleaner programme but nothing seems to touch this "other" amount. Its so annoying as it is getting to a point where i can't use the computer properly anymore. Do you have any clue what it could be or how i can deal with it?
It did this last year but not as bad, i never solved it then i just removed all my own files but now "other" is taking that space too. On a windows computer you would be able to click through and view what was taking up the space but you can't seem to do that on a mac. could it be a virus that makes the hard driver think it is full?
Any ideas what I can do?

For information about the Other category in the Storage display, see this support article.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

I updated to Firefox 3.6.13 and now have no Web page previews/thumbnails when I open a new tab - how do I get them back?

Whenever I opened a new tab with older versions of Firefox 3.6.n, I would see thumbnails of some of the pages I'd visited before. I love this feature, but I do not know how to restore it after downloading and installing FF 3.6.13. What do I need to do to get this feature back? Is there a possible conflict with another add-on or toolbar? I have these toolbars: Google, The Free Dictionary, and Amazon.com. (The plug-ins you can see below.) Incidentally, the Firefox version displayed in the "educated guesses" section is not correct: it shows 3.0.11 and using the Help menu and choosing About Mozilla Firefox, it displays 3.6.13.

Google Toolbar Options, in the Search tab, make sure that '''Enable the Google new tab page''' is check-marked. If that doesn't fix it for you, see this for support information about the Google Toolbar. <br />
[http://www.google.com/support/toolbar/?hl=en] <br />
Or visit the Google Toolbar forum. <br />
[http://www.google.com/support/forum/p/Toolbar?hl=en]
As far as your UserAgent showing Firefox 3.0.11, see this: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
You might want to consider getting rid of that '''desktopsmiley''' program that has messed up your UserAgent, it is known as Malware.

I noticed this question has been asked a lot, but I still do not understand. How do I get my ALL of my iTunes music onto iCloud. I have already subscribed to match and increased my icloud storage. Only some of my music is in the cloud, not on iphone

I have noticed that this question has been asked a lot, but I am still not understanding. How do I move ALL of my music on iTunes into iCloud? I have subscribed to match and increased my iCloud storage. Only part of my music is in the Cloud and not on my iPhone.

Hello, Crafter Lady.
Thank you for visiting Apple Support Communities.
You may find this article helpful when troubleshooting issues with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Cheers,
Jason H.

I now have husband's old phone, but it still thinks it's his. how do i get it to recognise me? thanks

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