I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?
I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes.
renefromnl wrote:
I now own a second hand unit ipad3 but I cannot activate
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
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When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ? -
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If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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What shows up on the iPod's display when you have it connected to your PC? Have you tried resetting the iPod with it still connected? To this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
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Hi 25091996,
Thanks for visiting Apple Support Communities.
If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
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http://support.apple.com/kb/HT5699
Best Regards,
Jeremy -
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Purchases are tied to the Apple ID they were purchased with. If you use a new ID, you have to buy again.
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hi can any one help me i have done a factory reset on my i phone but its asking for a apple id thats not mine i have contacted the seller and i have been told that its been removed from find my i phone please help
That is the Activation Lock
There no way around that without the previous owner's AppleID and password.
It is totally worthless to you. Return it an get your money back.
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I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?
Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
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my iphone 4 (3G) is no longer showing up in itunes, and is no longer even a recognzed device by my computer since i updated itunes. i was going to try updating my iphone software, but it is suggested to back it up before i do that, but i cant back it up if its not showing up in itunes, etc. if i plug in my ipod, i have no problems whatsoever. can anyone help me out here? i feel like an idiot. thanks
If the hard rest isn't working then it sounds like its not going to turn on. Accidently damage isn't covered in you limited hard ware warranty. The iPhone 4 and below is 149$ to replace and iPhone 4s is 199$
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Place the iPod in recovery mode and then restore the iPod via iTunes. For recovery mode see:
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Switched from Podpress to Powerpress and now feed is not updating in iTunes - Please help
Please help...at my wit's end!
A few days ago I switched from using Podpress to Powerpress for my podcast. I followed all instructions and my feed appears to be valid. However, my podcast is not updating in iTunes at all and when I tried to resubscribe, I got an error message that said that there are no playable episodes.
Please, please...someone help. I really don't know what else to do and trying to get support from Apple or Blubrry has been fruitless.
My feed is: http://www.surrealla.com/feed/podcast/
Thank you!Hi Roger,
Well, I was unable to locate the old feed (I don't even know if it exists in the conventional way, since it was set up by Podpress), and attempted to remove my podcast completely from iTunes in order to start fresh. Unfortunately, it appears as though iTunes no longer does this and instead directs you to add a <block> tag to your feed....and around we go.
So I've pleaded via Express Lane to please, please have someone change my feed to the new http://www.surrealla.com/feed/podcast/ ...that old feed should have never been set up that way in the first place. Argh.
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i have purchased a second hand iphone 5s but it was not activate now when am going to activating my iphone ,its ask me to log in by registered apple id, tell me how i can activate my iphone without apple id?
rajajaved wrote:
i have purchased a second hand iphone 5s ..
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I bought unlocked iphone 6 in one store in UAE dubai. When i open the sim card slot there is an verizon simcard inside. I'm just a little bit worried if the iphone i have now is a second hand or what. Any idea? Thanks.
It's A1549 model. Yeah i knew this is US version before i buy this. What i'm confusing now do u think this iphone i bought is a brand new one and why there is a sim card already inside the simcard slot? Even its working smoothly using a network in UAE. Some of my friends bought there US version of iphone but they bought it without simcard inside the sim card slot.
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