I/O Drive Upgrade Kit - only headphone/mic work!

?<img height="300" src="http://ecx.images-amazon.com/images/I/5ODGMPRp7L._SL500_AA300_.jpg[/img] width="300">
My card is a? PCIX X-Fi Titanium Fatalty Pro Series.
The upgrade kit is a Sound Blaster X-Fi Titanium Fatalty I/O Dri've Upgrade Kit
I have one of those and I cant get anything other than the headphone/mic jacks to work.
The volume control and the 3 buttons do not work (buttons do not light up).
I thought it might be the cables, so I paid $5 to get replacement cables sent to me from the RMA dept and they still do not work.
Apparently, this issue is pretty widespread, but nobody seems to have a solutions.
Here's a thread [url="http://www.tomshardware.com/forum/2524-28-dri've-sound-card-half-working-help" rel="nofollow">from tomshardware[/url] with the same issue, yet no solutions.
DOES ANYONE HAVE A FIX?

Corpx
Please refer to <a rel="nofollow" href="http://support.creative.com/kb/showarticle.aspx?sid=56793]this article[/url] and ensure that the cables are fully seated in the connectors. If this is still not working for you, it would be advisable to get in touch with our <a rel="nofollow" href="http://support.creative.com/contact/emailform.aspx]Customer Support[/url] for further assistance.

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