I/O Error when exporting to Quicktime

Any suggestions? Have tried exporting to various drives but same result.

I'm editing on a Dual 2.7 GHz Power PC G5, 1.5 GB DDR SDRAM, the footage is on an external 500 GB Lacie drive connected by FireWire 400.
FCP = 6.0.2
Quicktime = 7.3.1
Sequence Settings: 720 x 576 PAL, 25fps, DV PAL, 48.0 KHz, 32 Bit Gloating Point.
Duration is 84 mins.
Exported via in and out points via Quicktime, self contained file, current settings. Have tried exporting to the hard drive and two externals - same error. Even a small clip half way through results in a general error.
This is the first time I've encountered this problem.
Message was edited by: Marc Morris

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Error when exporting as Quicktime

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This is really frustrating and baffling.
I have a flash project which consists of a .mov import with graphics mottions over the top.
First there was no sound when exporting the project as a swf
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What am I doing wrong?
I am using Flash 5.5

I tried the link and it didnt work so here is the url
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Error when exporting with Quicktime

I'm having some problems exporting with Quicktime from iMove '08. Here are my settings:
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I have exported using these settings before, but for some reason, it gives me error code -2002 when it finishes exporting now, and tells me that it can't export. Anyone know what error code -2002 is? I can't find it here or on Google. Exporting straight to m4v worked just fine.

I'm exporting at those dimensions because that's just where I had it set (lol). I didn't even realize it was HD until just now, but like I said, I put the lowest possible data rate (32 kbits/sec) and the smallest dimensions possible (160x120) and it still didn't work.
However, I had completely missed the fact that the audio wasn't being exported. I reset the audio settings and tried again on the smallest setting, and that worked. Thanks for your help!

General error when exporting to Quicktime from FCE

I've built a slideshow with still photos, text, and audio. I've done this at least 20 times. When I start exporting to Quicktime, as I want to burn a dvd in iDVD, the export stops at 27% completed and I get a "General Error". there is no explanation. I've rendered the single sequence many times and it says ok. It plays fine in FCE but won't export to Quicktime. How do I correct the problem?

I think I had the same problem that you are now having. I would get unexpected errors when trying to:
1) Log and Transfer videos to external hard drives.
2) Save my exports to an external Hard Drive.
3) Copy large video files to the External Hard Drive.
Assuming that you are using an external hard drive, chances are that isn't formatted correctly. It cannot be formatted in FAT32 or else large files (usually video) over 4GB cannot transfer. It may be that the file you are trying to export is larger than 4GB. If it is currently formatted FAT32 it needs to be formatted to Mac OS Extended. Hope I was of some help.

Error when exporting from Quicktime Pro

I don't really like how any of the Adobe products export H.264 .mov files so my normal workflow that I've been doing for years is to export as a high quality MPEG4 and then open it in Quicktime and export as H.264 from there. I went to do this today and it gave me this error message "Export Controller has stopped working". When I click OK on that it gives me this error in the progress window:
http://screencast.com/t/N2ZjNjcz
I've tried this with multiple videos and got the same thing, as a test I tried exporting as MPEG4 and I got a similar error (different code). As I was typing this I tried Export For Web and got the same error. Any idea how to fix this?

There's another thread here discussing the same error message, though not in exactly the same circumstance:
http://discussions.apple.com/thread.jspa?threadID=2212899&tstart=0
Perhaps something in that thread will help you.
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Message was edited by: Dave Sawyer

Error when exporting to QuickTime

Hello,
I've seen a few older posts dealing with this exact same problem, but I was wondering if there has been any new development/ideas to work around it.
I've been putting together a Keynote presentation with animations, video, and audio (all of it synchronized). To my surprise, when I tried to export it to QuickTime I got all sorts of errors. Removing the audio before exporting gets rid of the error, but if I load the generated QuickTime movie into iMovie and add the audio later, nothing is synchronized.
Has anybody found ways around it? I would have to throw away all the hours I've invested on this presentation.
Thanks and Regards,
Julian

Wow Kyn, that's quite an arsenal of resources! Thanks so much for sharing.
Unfortunately none of those suggestions did the trick. I have Keynote 3.0.2 just in case that makes a difference.
What I have found out though, is that the problem is related to slides that contain QuickTime movies. Following the suggestion from your last link, removing the slide that causes problems and (painfully) re-creating it does help. However at some point the recreated slide also becomes "corrupted" and QuickTime export stops working. Quite frustrating...
One quick question...on the last link, when the author refers to the "speaker icon", where is that? I don't think I've ever seen that before...
Kind Regards,
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Error when exporting from Quicktime

I have been trying to export sound from a sound only .mov file but I am getting the error :
Export Controller has stopped working
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Problem signature:
Problem Event Name: APPCRASH
Application Name: ExportController.exe
Application Version: 7.66.71.0
Application Timestamp: 4ba1a6fb
Fault Module Name: CoreAudioToolbox.dll
Fault Module Version: 7.9.2.0
Fault Module Timestamp: 4b8efb3c
Exception Code: c0000005
Exception Offset: 00273469
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I have tried re-installing quicktime. Still no luck. I have also tried changing to safe mode in the preferences, again no luck. I have found out the error number from the exporter (progress bar thing) Error: 2147023174

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Not sure if this is going to work, but it worked for me. After exporting the movie and I got the error, I noticed that the process "exportController" was still running, so I stopped it from the task manager and am not sure but apperantly that was the problem because once I did that the file open up fine in other players like Winamp. Also after stopping the process the following exports I did seemed to be exported fine without any errors !... worth a shot.

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We created a .NET class that wraps CR 2010 .NET Crystal Reports functions and made it COM visible. This class is used to create a COM object in a js script which in turn used to export reports to a PDF file with the destination MAPI.
It exports reports just fine without any errors however if prior to instantiation the exporting class we instantiate a class that has nothing to do with the Crystal Reports functions, our exporting object throws u201CExternal component has thrown an exception.u201D error when exporting. It appears that it has something to do with the SideBySide feature. I was wondering if somebody knows what causes this and if there is a way to fix this problem.
Thanks for your help!
 
 
Below are 2 procmon.exe outputs, the first when exporting works and the second when it doesnu2019t
 
 
 
1) Procmon.exe output when exporting works fine
 
 
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir SUCCESS Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL FAST IO DISALLOWED
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 7:16:30.7403615 AM test.exe 4396 FASTIO_QUERY_INFORMATION C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS SyncType: SyncTypeOther
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Image Base: 0x79260000, Image Size: 0x1073000
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryNameInformationFile, Name: \Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalManifest NAME NOT FOUND Length: 20
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 
 
 //////////////////////////////////////////////////////////////////////
 2) Procmon.exe output when exporting doesnu2019t work, notice that it tries to open MSO.dll at the same location as in the output above but fails, it tries then to open it at several other locations and fails
 
 
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir SUCCESS Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL FAST IO DISALLOWED
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS SyncType: SyncTypeOther
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Users\Paul\projects\temp\test\Debug\MSO.dll FAST IO DISALLOWED
 C:\Users\Paul\projects\temp\test\Debug\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll FAST IO DISALLOWED
 C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\SysWOW64\MSO.dll FAST IO DISALLOWED
 C:\Windows\SysWOW64\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\system\MSO.dll FAST IO DISALLOWED
 C:\Windows\system\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\MSO.dll FAST IO DISALLOWED
 C:\Windows\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a

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If you have any question, please feel free to ask.
Best regards,
Qiuyun Yu
Qiuyun Yu
TechNet Community Support

I/O Error when exporting to Quicktime

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