I/O hub problem on Audigy 2 ZS Platinum

Hello, I have tried to fix this every way possible. I have had a professional new fresh windows install as a last resort and this is the only thing that doesnt work. I bought a Athlon FX-53 loaded pc in 2005 from Cyberpower and have tried for 3 years to get tech support with no avail.Since the day I bought it the I/O hub has never worked. I have the connectors attached to the back of pc as in instructions but when I turn it on and try to plug in say the headphones or a guitar it doesnt work. the?support from Cyberpower is no where to be had as the only time I ever got them--in 2006- they said to do a fresh install from my restoration cd. So last week I found out the cd was woorthless by a top of the line pc man who?had to pretty much rewrite the whole system and re-do the way Cyberpower had the pc set up as other features didnt work either, like dvd burner , card reader ect. yes I know I got took for sure but after many hours and 400 bucks he has pc running smooth as silk and made me a restoration cd from scratch. But he is not familure with this soundcard or its features so anyway, here I am. I am using Klipsch 5. speakers as the 7. speakers from creative were backordered for 2 months everywhere and I didnt want to wait. dont know what other specs you need or if this is a dumb question but would love to use headphones and guitar jack but wont buy a guitar till I can. Is this too much or not enough info to help me--Thank You so very much in advance for the help--!!?--frustrated in Indiana--also--the green power lightin fron is on when my pc starts?--thanks again in advanceMessage Edited by tomkzufomsg on 03-4-2008 09:04 AM

nami,
Try following the steps in this Knowledgebase article SID72 to uninstall and reinstall the driver. Take note of the steps in using ctzapxx.exe file.
Jason

Similar Messages

  • Audigy 2 ZS Platinum on Justin.tv with 8GB of Memory

    Has anyone ever tried using Audigy 2 ZS Platinum on Justin.tv with 8GB of Memory? I've gotten the video stream to work fine after some testing. However, I keep getting the stuttering/poping for the audio stream that I can't get rid of. Using what-you-hear as input and even tried looping SPDIF out into SPDIF in and still had same problem... Thoughts?

    exact same problem with audigy 2 zx platinum pro.
    when i try to change the rec (RED) setting under the sound mixer to mic/line ...it will automatically change it back to MIDI, i.e., when i reopen the sound mixer the red/rec slider is always back to MIDI.
    I can hear myself on the mic..windows (the test hardware option under control panel-sound devices) says mic works fine but no sound on counterstrike-source or windows sound recorder.....this is killin me

  • Help Needed : Audigy 2 ZS Platinum Pro Hub doesn't w

    Hi all,
    I got a wierd problem with my SB Audigy 2 ZS Platinum Pro. The external Hub is VERY unstable, I mean that I own my SB card for two weeks now and I have the following behaviour:
    * Midi IN on external HUb doesn't works. "SB Audigy 2 ZS MIDI IO 2" is not visible on all MIDI applications (but "SB Audigy 2 ZS" yes!)
    * CMSS light on external Hub doesn't turn green when I turn CMSS on
    * OSD doesn't show and sound volume does not change when I change volume from the external Hub button.
    * Remote control doesn't works but red light flash on the external Hub when I press a button on the remote control.
    * FYI the optical out is always red which seems to say that the optical out is working correctly (but I haven't tested it because I have nothing to connect on it)
    For complexifying the problem I succeed in making all this stuff works only TWO times (in tow weeks) by reinstalling drivers and NOT restarting the computer. In this configuration, all the previous points works. I means that I can connect my midi keyboard to the Hub and play music thought the MIDI IO (and "SB Audigy 2 ZS MIDI IO 2" is available when everything works), I can use the remote control, OSD is showing etc ...
    I have really no idea why it was working only two times during these two weeks and I reinstalled the drivers and all softwares at least 5 times, rebooted the PC 30 times, etc ...
    Does anybody encoutered and solved the same problem ? Does my Hub must be changed.
    For your information, I have checked the internal configuration of my soundcard and everything seems to be correctly connected (including alim). I have also connected correctly the Two AD_Link cables. I have Windows XP SP2 on Intel 3Ghz with GB memory on Soltek QBIC system. No antivirus loaded.
    Please help.
    Thanks in advance.
    UPDATE :
    I had the support by phone yesterday and for the moment they have no explanation on what's going on ! I will try to phone again to the support tomorrow for advancing. For information they proposed me to do the following tests:
    - Does the optical out light is red when my hub doesn't work - the response is yes
    2- Does I have installed correctly the Hub alim - the response is yes
    3- Does I have installed correctly the connection cables between hub and card - The response is yes
    For information my analysis is that is doesn't comes from the software as when the hub work the CMSS light turn green during the boot of windows XP, moreover in computer science the behavious is most of the time reproductible. So from my mind it could comes from the following point:
    a- PC Alim not powerful enouth
    b- bad connection cables
    c- hub is not working and need to be changed

    Jminardi,
    I think I am in agreement with conclusion b or c. Although there are a couple things to check, first off go to Device Manager and go to view/resources by type. In here look and see what the IRQ assigned to the Audigy 2 ZS is and see if it is sharing with anything important like the video card. If so you might try another PCI slot just to sure there aren't difficulties caused by this. If everything checks out you might want to call tech support back and try to arrange a repair on the external box and cables.
    Jeremy

  • Microphone connection problems with SB audigy 2 ZX platinum pro

    I am using an old SB audigy 2 ZX platinum pro purchased back in 2004. It is installed on a PC that I stopped using it in 2005. The pc has no problems and I have started using it again.My problem is that I cannot connect the microphone. Everything was working fine at the time I was this pc including the microphone.At that time I had installed win xp pro( no service packs were available). But after I had to move physically in another location(connection and disconnections etc)and a pc format I cannot use the microphone again. I am trying to connect it to the front panel and to the appropriate places as indicated in the user manual but nothing is happening. I have connected properly the sound cart and all other components are working fine. I checked whether the microphone is checked to silent mode and all other software/di'vers nonetheless everything is working fine. I am now using Win xp pro sp3. I have contacted Creative and they told me to check the mic boost option. But there is no mic boost option now. I clearly recall that there was one when I was using this pc in 2004 under win xp pro(again no service packs were available at that time).One solution I could think is to format again and install some old version of win xp pro (say 2003 or so) and then update to current. But I do not want to format again since I do not have that version of windows available(copyright issues may also raise) plus for some other reasons I do not think I should mention them on an Internet forum. I also tried to download the latest drivers ans apps form creative ,clean installation from the orginal cd including Daniel_K pack and everything someone could think without solving the issue.Creative during our last communication in a very polite way told me to stop emailing them and try to solve the issue on my own as this product is no longer supported. One thing I neglected to mention above is that the mic boost option is available in the motherboard sound chipset. I checked it in one of my attempts to solve the problem. But it disappears when installing the SB driver. I know that if I manage to configure mic boost in the driver settings I will solve the problem.But once again there is no such option. Could you please provide with some suggestions and solutions on how to solve this?. Thank you very in advance for any suggestion and help

    Anybody?

  • Audigy 2 ZS Platinum Pro - External I/O Hub alternativ

    I just bought a used Audigy 2 ZS Platinum Pro as stand-alone,meaning no HUB.
    I couldn't care less about the HUB,because I would be using it only with headphones for games. That is until I found out it has NO MIC jack on the PCI board!!
    Apart from being puzzled to why Creative would skip putting a MIC jack on the board I've being trying to find out which alternati'ves (if there are any) I could use.
    There are some I/O dri'ves (Front Panels) I could buy, but im uncertain to if AD-Link cables are same form factor. This particular board uses two: AD_Link and AD_Link2, altought the second one is a straight firewire cable.
    X-Fi I/O Console Upgrade Kit:would this one (it has an AD-Link cable) work?
    http://www.creative.com/products/product.asp?category=&subcategory=6&product=47&nav =2
    Any other alternati'ves?
    At the moment I have this one for output and using Onboard Card for MIC but would rather use one card only.
    Ty in advance.

    Thats simple: I bought it on Ebay.
    The thing is: I cant blame the seller because he clearly stated it was a "stand-alone".
    But I never heard of a sound-board which didn't have any "IN" jacks on itself. That is:until now.Always thought front-panels and hubs were add-ons...
    This particular one only has 3 jacks for output.On a card supposedly to be the best of the ZS series its particularly weird.
    I have been using 2 sounds cards without any issues so I guess this is the "best" solution.

  • Mic problems with Audigy

    The problem i am having is when i hook my Labtec headset up to my sound card i get a open mic so when i speak i can hear it in the pc speakers,now when i goto to teamspeak and try setting up my mic i get real bad echo and a sound like somome is beating a drum i have tried just about everything i can i even disabled my card and used the on board sound and i get the same problem. Could this be a headset problem the headset is a few yrs old.
    Thanks

    <A class=auth_text style="FONT-WEIGHT: bold" href="http://forums.creative.com/creativelabs/view_profile?user.id=5369" target=top>KristianK[/url],
    Is it an Audigy 2 ZS Platinum Pro you have (with the external dri've)?
    Did you check the mixer settings when you connected your mic? As long as the recording source is set up correctly you should be able to record from that input. Did you test that with a standard computer microphone aswell? You mentioned you have several mics.
    Cat

  • Mic Problems- With Audigy ZS, the one with the external Sound ca

    hi i brought this sound card about a year ago and just been using it for recording using line3, but now i want to use a mic, and so i plub in a mic into line/mic and all i get is static, so i plug into line2 and i fully yell just to hear a wisper, when using a wave recorder, or teamspeak. i have heard people have alot of problems with mics and this sound card and others no prob. i was wondering if any has had the same prob and how they over come this tech problem, i have little computer mics, through to big professional singing ones. help plz.

    <A class=auth_text style="FONT-WEIGHT: bold" href="http://forums.creative.com/creativelabs/view_profile?user.id=5369" target=top>KristianK[/url],
    Is it an Audigy 2 ZS Platinum Pro you have (with the external dri've)?
    Did you check the mixer settings when you connected your mic? As long as the recording source is set up correctly you should be able to record from that input. Did you test that with a standard computer microphone aswell? You mentioned you have several mics.
    Cat

  • Problems with Audigy 2 ZS ASIO driv

    I have some problems with ASIO drivers in my Soundblaster Audigy 2 ZS Platinum Pro. I use the program Cubase SE. When I select the SB Audigy 2 ZS ASIO 24/96-driver, it works for some time but then the sound starts cracking and popping and eventually doesn?t work at all until you reselect the driver. And with the SB Audigy 2 ZS ASIO-driver I can only record in mono, even though I checked the inputs. I think the Creative ASIO-driver had the same problem. Actually the ASIO Multimedia Driver has functioned the best. What could be the problem?

    Indeed, if you think it's something that might be useful to others aswell, then it would be nice to have it up here
    Cat

  • SB Audigy 2 ZS Platinum Pro RemoteControl Problem

    SB Audigy 2 ZS Platinum Pro RemoteControl Problem] Hello everybody,
    i have the following problem with my Audigy 2 ZS Platinum Pro:
    BS: Windows XP x64 SP2
    Driver-Version: 2.8.000 (PCDRV_LB_2_8_000
    All works fine exept one thing, everytime I use my remotecontrol to adjust the volume the system loses the original configuration of the Channels.
    When I view the settings, the Channel and 2 are correct but all others are asyncron. When?I reset the settings to standard then all is correct again until I use the remotecontroll again.
    [url="http://www.bilder-space.de/show.php?file=02.06W4cdSxH7zgBIZmJ.JPG">Bevore RC Use[/url]
    [url="http://www.bilder-space.de/show.php?file=02.069rNl8j665xFRdxu.JPG">After BC Use[/url]
    Anyone an Idea?
    <img border="0" width="" src="http://www.bilder-space.de/show.php?file=02.06W4cdSxH7zgBIZmJ.JPG" height="">
    I hope anyone can help me
    <img align="left" width="[/img] src="http://www.bilder-space.de/show.php?file=02.06W4cdSxH7zgBIZmJ.JPG" alt="before" height="">

    I have absolutely same problem.
    I use Audigy 2 Platinum.
    Operation System:
    Win XP Pro 32bit
    Driver:
    Creative Sound Blaster Audigy series Driver v.2.8.000
    Applications:
    Creative MediaSource Player-Organizer v.3.30.2
    Creative MediaSource Plugin for Remote Control v.2.30.02
    I use 5. configurations of speakers.
    When, I use remote controller to adjust volume.
    Front left and right channels working correctly.
    Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
    Back Right channel apply max low volume level and don t apply any others volume levels.

  • Audigy 2 ZS Platinum I/O Hub Sp

    I'm looking for some sort of documentation for the Platinum Dri've that is included with the Audigy 2 ZS Platinum. There is no mention of the Headphone outputs load handling capabilities. The specs state that the PCI Card itself has a "Stereo headphone (32-ohm load) support on Line Out ." It doesn't state whether or not this spec is shared with the /4" headphone output on the Platinum Dri've though.
    Anyone with any information, please let me know.

    I just got mine a few days ago too and have a similar problem. My headphones don't work, but my remote does.

  • Audigy-2 ZS Platinum Application problems with New driv

    Hello Creative Labs,
    I recently downloaded and installed your newly released drivers for my Audigy-2 ZS Platinum card, and some of the software features have now stopped responding and fail to load.
    <div class="DownloadDate">Release date: 7 Jul 08<div class="DownloadFileName">File Name: SBAX_PCDRV_LB_2_8_000.exe<div class="DownloadFileName">**?
    ** This is the patch file name and date released **
    <div class="DownloadFileName">?<div class="DownloadFileName">?<div class="DownloadFileName">I Have owned SB products for my entire Computing life, and they have all performed with outstanding results on both Win/98se and XP for me.<div class="DownloadFileName">?<div class="DownloadFileName">The problem I am having since the new Driver update is with the Graphicic Equaliser software, it fails to load now with this new driver release, it gives a small box with a prompt saying "CTEQ.exe !Out of memory", then a larger box pops up about the dimensions of the old Graphic EQ GUI with Equalizer on the header, and a message in the box saying "TODO: Place dialog controls here"
    <div class="DownloadFileName">?<div class="DownloadFileName">My microphone is also no longer visible to adjust in the Volume control Main window, I can set my microphone to be the recording device elsewhere in the Windows sound settings, but it no longer is visible to adjust in your Software programs made for my Audigy-2 ZS Platinum.<div class="DownloadFileName">?<div class="DownloadFileName">I see that many other users are also having similar problems, can we expect another update with fixes for the Control panel software to resolve these problems.<div class="DownloadFileName">?<div class="DownloadFileName">Thank you for your time, I look forward to hearing a response from the Creative team on this issue.

    All the issues you guys are talking about have been reported in beta stage of these new drivers. I would say none of them has been fixed yet. The only solution for now is to use previous drivers which work fine or use some modified drivers which fixes some issues, but not all. Your choice.
    [url="http://connect.creativelabs.com/windows/Lists/Audigy%20Issues/AllItems.aspx">Bug List[/url]
    Message Edited by ronon0 on 08-07-2008 :47 AM

  • CAN I use Audigy 2 ZS Platinum Pro External I/O Hub .

    Hi @All,
    Can I use an "Audigy 2 ZS Platinum Pro External I/O Hub" with my "Audigy 2 ZS" SB0350 (not platinum not pro)? I have not the AD_LINK on the rear of my Audigy...
    Tnx

    I was also curious it there is an AD_LINK to AD_EXT cable/converter etc.... I have an Audigy 2 ZS Platinum but the I/O Bay was broken and someone gave me an external I/O Hub (SB0290) - I would love to be able to use it

  • Problems with SB Audigy 2 ZS Platinum Pro and autoexec.nt and running games. HE

    Hey, this is my first post here so Hello all!
    Just wondering if anyone can help me.
    Ever since i've installed my SB Audigy 2 zs platinum pro soundcard the following error has occurred whenever I attempt to play a dos-based game:
    <location of game file>
    c:\WINDOWS\System32\autoexec.nt. The system file is not suitable for running MS-DOS and Microsoft Windows applications.
    I've looked for solutions but I've only found things relating to old old soundblaster cards etc and not an audigy 2. One solution was to copy the autoexec.nt file from the windows\repair folder into the system32 folder. It tried it and yes it worked for the games, but I then had no soundcard and had to move the file back, uninstall and reinstall my audigy 2 all over again. The games still bring up this error. The error also occurred when I tried running Band in a Box .
    So I'm really stuck.
    Thanks for any help.

    In that case, have you try updating the latest BIOS, chipset driver, USB driver(if any) from your mainboard website.
    Jason

  • Audigy 2 ZS Platinum PRO meltdown All fixed

    <SPAN>Hi all.
    <SPAN>Normally I tend to help, but this time the tables have turned and I am looking for help. :smileysurprised:
    <SPAN>My lovely Audigy 2 ZS Platinum PRO sound card was working lovley, no hickups or problems until I upgraded my monitor yesterday.
    <SPAN>I have upgraded to a lovely CTX Triniton USB CRT monitor (to replace my old generic 7" monitor).
    <SPAN>For some unknown reason EAX console nolonger works. It crashes with an error report.
    <SPAN>"<SPAN>AppName: eax.exe AppVer: 2..8.0 ModName: unknown <SPAN>ModVer: 0.0.0.0 Offset: 0082ce85"
    <SPAN>Surround Mixer no longer works either, in fact NONE of the Creative applications work, however the card works in games and music applications.<SPAN>
    <SPAN>I am completely at my wits end. I uninstalled ALL of the drivers/applications and deleted the Creative directory. I am using the stock drivers and applications off the CD, but even THEY do NOT work!!!<SPAN>
    <SPAN>HELP!!!<SPAN>
    <SPAN>I reverted back to my old generic 7" monitor, but the problems still persisted!!<SPAN>
    <SPAN>What is going on?<SPAN>
    <SPAN>I did a full virus and spyware scan and that found NOTHING!!<SPAN>
    <SPAN>Any help and advice would be appreciated.<SPAN>
    <SPAN>PS I cannot reformat because I am using a RAID0 array which has important data on it.<SPAN>
    Thanks
    Message Edited by JohnZS on 09-09-2005 0:3 AM

    JohnZS wrote:
    Hi all.
    Normally I tend to help, but this time the tables have turned and I am looking for help.
    My lovely Audigy 2 ZS Platinum PRO sound card was working lovley, no hickups or problems until I upgraded my monitor yesterday.
    I have upgraded to a lovely CTX Triniton USB CRT monitor (to replace my old generic 7" monitor).
    For some unknown reason EAX console nolonger works. It crashes with an error report.
    "AppName: eax.exe AppVer: 2..8.0 ModName: unknown ModVer: 0.0.0.0 Offset: 0082ce85"
    Surround Mixer no longer works either, in fact NONE of the Creative applications work, however the card works in games and music applications.
    I am completely at my wits end. I uninstalled ALL of the drivers/applications and deleted the Creative directory. I am using the stock drivers and applications off the CD, but even THEY do NOT work!!!
    HELP!!!
    I reverted back to my old generic 7" monitor, but the problems still persisted!!
    What is going on?
    I did a full virus and spyware scan and that found NOTHING!!
    Any help and advice would be appreciated.
    PS I cannot reformat because I am using a RAID0 array which has important data on it.
    Thanks
    CTX Triniton USB CRT --> does USB mean, there are USB hub/controller(s) 'onboard' --> how many USB controllers more can be seen on device manager? Some of these may share IRQ with Audigy or its 'add-ons'.
    Try to disable all those new USB controllers 'comes with monitor' or turn them OFF (from monitor panel) if it's possible. You can then later apply them easily.
    <i>Also, did you install some software bundled with monitor. Thse may have changed some files to newer or older versions. Try re-installing SP2/directX/patches for OS.</i>
    .jtpMessage Edited by jutapa on 09-08-2005 :23 PM

  • Audigy 2 ZS Platinum Pro + Optical Input = No So

    I have the Audigy 2 ZS Platinum Pro along with a Klipsch Promedia 5. system and an Xbox 360.
    I would like to connect my Xbox 360 into my OPTICAL IN port on the external hub from the sound card. However when I do connect it, I get absolutely no sound at all. I've tried messing with different settings, and even reverting everything to defaults and I can't get it working. I have the Xbox set to send sound through the optical port, so that's not the problem
    I've read about this problem on a few forums and no one seems to know how to make it work.
    If one of you tech support guys could PLEASE help me out with any suggestions I would appreciate it so much.
    Thanks,
    Jason

    I have EXACTLY the same proble. There is not only no signal in, I cant hear anything monitored at all when using Cubase or in fact any other sound application. The only sound I can hear is when I plug my speakers/headphones straight into the back of the sound card. I checked my 'Digital Output Only' setting as previously suggested (it wasn't checked) - still no joy.
    Somebody please help....

Maybe you are looking for