I.O.S 8.1.3 iPhone won't playback video.

Hi,
I have an H.264 Quicktime that I was sent via wetransfer however the video won't playback on my iPad or on iPhone. My iPhone is on i.O.S 8.1.3. It also won't playback on i.O.S 8.1.2. The file will playback on and iPhone with i.O.S 7. I've converted the file to an mp4 specifically for iPads and it also won't playback. It does play on the i.O.S 7. I've tried accessing the file not through we transfer but through an ftp site and the same applies. No playback. Does anyone know about this being a bug in i.O.S 8 or if there is a work around to get the video to play on i.O.S 8?
Any help would be appreciated.
Thanks
Louise

Good Morning Denise -
Sorry to hear you are having issues connecting to your Wi-Fi network. I'll include a few more things that you can try to troubleshoot this below. The first thing that I'm wondering is if you cannot connect to your Wi-Fi at home -- are you able to connect to a different Wi-Fi network (at work, a local coffee shop, etc.)? That would be one of the first things to try.
Turning the modem and router in your house of and then on is also a common step as it "reinitializes" everything. Hopefully, one of the steps below will help you with this.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
http://support.apple.com/en-us/HT204051
Restart.
For more help, try restarting your device, router, or cable/DSL modem. After each step, check to see if you fixed the issue.
• Restart your iOS device.
• Unplug your router and plug it back in.
• Unplug your cable or DSL modem and plug it back in.
Still can’t connect?
Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
Get more help
Try connecting to a Wi-Fi network in a different location. If your device can connect, you’ll need to get help with your Wi-Fi network. If it can’t connect to any Wi-Fi networks, contact Apple.
iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
http://support.apple.com/en-us/HT202068
All the best,
- Judy

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