I OMEGA ix4 200d error

Dear Sir, I am Nagamani from M Damodaran & Associates Chennai. We are Using NAS I OMEGA ix4 200d Model.We are getting the errors in NAS. The Errors are 1. Drive3 is Missing2. Data Production need to be reconstructed These are errors we getting. I swaping the Hard disk and Check it and problem not solved.We getting the Same Problem. I also do it the Factory reset,the problem not solved. I remove all the Hard disk and format the HARD DISK with NTFS File system. After that NAS cant start up. In lCD Display USB flash device only shows. Kindly support me and solve the issue. Our device out of Warranty I also do it  the Following steps: This utility updates the firmware on Seagate hard drives installed in StorCenter ix2-200 and ix4-200d devices. The updater is recommended for HDDs larger than 500GB capacity that have CC37 or lower firmware and 500GB HDDs with firmware versions lower than CC37. It updates the firmware on these HDDs and provides performance improvements for the StorCenter device.You can check the capacity and firmware version of the HDDs installed in your StorCenter by logging into the web interface:If your StorCenter is using Lifeline version 3.x firmware, select Storage > Drive Management > Settings.If your StorCenter is using Lifeline version 2.x firmware, check under Settings > Disks.
CAUTION: ALWAYS BACK UP YOUR DATA BEFORE PERFORMING A FIRMWARE UPDATE!Follow the install instructions closely. This process should not affect the data on your drives; however, Iomega recommends you backup your data before proceeding! If you have files on the device you want to save, move them to another drive before updating. Perform the following steps to create the bootable update image on your USB flash drive. You will need to use a computer running a Windows operating system.Format a USB flash drive to FAT32:Insert a USB flash drive into a USB port on your PC and make a note of the assigned drive letter.IMPORTANT! The contents of the USB flash drive will be destroyed!From the Start menu, right click on My Computer (or Computer) and choose Manage.In the Computer Management console, in the left column, navigate to Computer Management (Local) > Storage > Disk Management.In the right column, right click on your USB drive and choose Format...You will be warned that the data on the drive will be lost and asked to confirm, choose Yes.In the Format options window, select FAT32 in the File System drop down menu and click on OK.You will be warned again that the data on the drive will be lost and asked to confirm, choose Yes.Allow the formatting process to complete before moving on to the next steps (leave the USB flash drive plugged in).Create the bootable USB flash drive containing the update:Download the update software DriveFWUpdater-1.8.exe onto your desktop.When the download is complete, double click on the saved file DriveFWUpdater-1.8.exe to start the installation wizard.On the initial setup page, click on Next >.On the Choose USB Device page, enter or browse to your USB drive to select it as the destination, then click on Install.When prompted, click on Finish.Safely eject the USB flash drive from your PC.Apply the update to the hard drives in your ix2-200 or ix4-200d:Power off your ix2-200 or ix4-200d.Unplug any external USB devices you may have connected to your ix2-200 or ix4-200d.Insert the bootable USB flash drive with the Updater into a USB port on your ix2-200 or ix4-200d.Press and hold the reset button on the rear panel of the unit.Power on your ix2-200 or x4-200d.Continue holding the reset button while powering on the device.ix4-200d: After about 1 minute, a picture of a USB flash drive will show on the front LCD display. At this point, release the reset button.ix2-200: Hold the reset button until the ix2-200 powers up completely.The ix2-200 or ix4-200d unit will now execute the utility loaded on the flash drive to update the drives in the system. After all drives are updated, the unit will automatically shut down. This should take less than 1 additional minute.After your ix2-200 or ix4-200d powers off, remove the USB flash drive.Power up your ix2-200 or ix4-200d.Verify the firmware version on the installed hard drives:If your device drives are 1TB or 2TB drives (4TB or 8TB total capacity), verify that the drives are updated to version CC38.If your device drives are 500GB (2TB total capacity), verify that the drives are updated to version CC37.You can view the HDD firmware version under:
Storage > Drive Management > Settings (Lifeline version 3.x), or
Settings > Disks (Lifeline version 2.x).Click the link below to download your software...  

nagamani,
The only option is to flash it, which I understood that you had already tried as part of that set of instructions you posted is for the imager.
If I am mistaken, you can contact support and request the imager here:
https://lenovo-na-en.custhelp.com/app/ask/
I cannot release the imager on these forums.

Similar Messages

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    Hello SurveyGeek
    If your device did not seem to complete like others did on this forum thread, please try the following.
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    - Reconnect power cable and allow unit to boot.  you should close all previous web sessions to help speed up the boot process.
    - If the issue persists please contact LenovoEMC support to review the issue further. 
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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  • Ix4-200d firmware update

    Is there any way to update the firmware via USB (from a flash drive)?

    Hello esurplusplus
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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  • User quota update bug on Iomega StorCenter ix4-200d - 2.1.42.189​67

    Hi everyone,
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    Hello sanzso
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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  • Can you run RAID 5 + Hot Spare on ix4-200d, or just RAID 5?

    Solved!
    Go to Solution.

    Hello trevorsem
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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  • What harddrives are approved for use with ix4-200d?

    Hi,
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    Hello vitorpereira
    In regards to the ix4-200d and ix4-200d CE, Iomega/LenovoEMC never created an approved list of drives.  When a disk failure occured the disk should be replacing with a matching drive if at all possible.  
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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  • Iomega StorCenter ix4-200d iSCSI performance

    Hi there, just looking for some help here, we have an Iomega StorCenter ix4-200d device that was not in use and I tried to make a drive for storing media files and moving them from the file server. I have created an iSCSI disk and connected to a Windows 2008R2 using an iSCSI Initiator, the Iomega box comes with two network interfaces that were previously bonded, the connection was quick and easy to setup, the problem that I am having is performance. When transferring small file/s the transfer is quick and effective, but if the file/s pass more than 1GB windows explorer crashes and the OS get frozen, I have been monitoring the disk use and is horribly high when transferring those files, taking more than 10min for a 1.5GB to transfer, the LAN is 1GB speed. I read about creating specific VLANS only for iSCSI transfers, but we did not have that before and the drive was previously used as iSCSI backup solution, before another solution now in place replaced it Any help or thoughts are more than welcome Juan

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  • Iomega StorCenter ix4-200d replace all disks

    REPLACED DISKS: 4 Hard Drive SEAGATE 1 TB with code ST31000520AS.
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    Solved!
    Go to Solution.

    Hello estaile
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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  • Disk Spindown on ix4-200d fw3.2.10... cloud

    Greetings!
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    This may not be the information you need, but ... here it is anyway.
    md0_raid1 is the only process writing to the hard drives. 
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    TASK PID TOTAL READ WRITE DIRTY DEVICES
    md0_raid1 644 352 0 352 0 sdc1, sdd1, sda1, sdb1
    displayd 2580 24 0 24 0 dm-1
    pdflush 149 20 0 20 0 dm-1
    cp 5767 15 0 15 0 dm-1
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    Creation Time : Mon Mar 16 19:13:20 2015
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    Total Devices : 4
    Preferred Minor : 1
    Persistence : Superblock is persistent
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    State : clean
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    Working Devices : 4
    Failed Devices : 0
    Spare Devices : 0
    Layout : left-symmetric
    Chunk Size : 64K
    Name : ix4-200d-BO0YMG:1
    UUID : 155ad933:6f88005c:e999c694:06d74f07
    Events : 79
    Number Major Minor RaidDevice State
    0 8 2 0 active sync /dev/sda2
    1 8 18 1 active sync /dev/sdb2
    2 8 34 2 active sync /dev/sdc2
    3 8 50 3 active sync /dev/sdd2
     I'll try to find what files are being written to on md0.
    root@ix4-200d-Cloud:/# df -h
    Filesystem Size Used Avail Use% Mounted on
    rootfs 50M 9.6M 41M 20% /
    /dev/root.old 6.5M 2.1M 4.4M 33% /initrd
    none 50M 9.6M 41M 20% /
    /dev/md0_vg/BFDlv 4.0G 634M 3.2G 17% /boot
    /dev/loop0 593M 539M 55M 91% /mnt/apps
    /dev/loop1 7.5M 2.3M 4.9M 32% /etc
    /dev/loop2 252K 252K 0 100% /oem
    tmpfs 250M 0 250M 0% /mnt/apps/lib/init/rw
    tmpfs 250M 0 250M 0% /dev/shm
    /dev/mapper/md0_vg-vol1
    16G 832M 16G 6% /mnt/system
    /dev/mapper/5bf97fdd_vg-lv5c738722
    8.2T 6.4M 8.2T 1% /mnt/pools/A/A0
    root@ix4-200d-Cloud:/#
     I haven't figured out what the loop filesystems are yet, but loop2 appears to be full (/oem). I have no way of knowing if this is an issue or not.

  • Removing our AD server / disabling security on ix4-200d

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  • Iomega ix4-200d Four drives in RAID 5 Lost Data

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     Hello svfm
    As mentioned in another thread, UFS Explorer has been fairly successful, however I have not seen quite as much results from other applications.   iRecover would be the next recommended option other than contacting a data recovery provider that can work with RAID systems.
    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
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    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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  • IX4-200D cloud edition problems after firmware update to 3.2.12.30116

    Hi everybody,this box drive me crazy.I think the update didn't work properly. It was blocked at 95% and after a time It goes on.But now I can't do a lot of things on the web Interface because each time the device asks me to confirm an action I got a big blank space and no "yes" or "no" button. for clicking.The same for trying a new update Its possible to browse to find the update file on my PC but not to perform the next actionSome examples 

    Hello Tourist77,
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  • Replacement drive for IOMEGA StorCenter ix4-200d

    Hi
    One of my four Seagate ST32000542AS 2TB drives in my NAS needs to be replaced, but it seems that that drive has been discontinued.
    Which compatible drive should I choose instead?
    Soren

    It looks like the ST2000VN000 is 5900 RPM, which would work. You could also try ST2000DL003, ST2000VM003, ST2000VX002, or ST2000DL001.
    Have questions and need answers?
    Search the database for answers to FAQ's, software/driver downloads, tutorials, news, features and more!
    LenovoEMC Support & Downloads
    LenovoEMC North America Support Contact Page

  • IX4 Raid 5 error

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    Creation Time : Wed Sep 10 18:54:47 2014
    Raid Level : raid5
    Array Size : 5854422528 (5583.21 GiB 5994.93 GB)
    Used Dev Size : 3902948352 (3722.14 GiB 3996.62 GB)
    Raid Devices : 4
    Total Devices : 3
    Preferred Minor : 1
    Persistence : Superblock is persistent
    Update Time : Tue Jul 7 09:21:34 2015
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    Active Devices : 2
    Working Devices : 3
    Failed Devices : 0
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    Do you have a valid and up tgo date backup?If you do, then your best option is make sure you have 4 good driveds in the array by testing them individually with Seatools and then restoring from backup to a fresh array. If you don't then you should stop what you're doing and contact a proffessional data recovery lab. Why? 1. Your array became inaccessible after 1 drive failed, which means either another drive is unstable/failing, or there is a porblem with inconsistent parity on the remaining 3 drives.2. You have already tried to do a rebuild that failed with bad drives in the array, which has almost certianly caused some unrecoverable data loss(how much is unclear).3. If you take the advice to force the array online, you will only be causing more data loss by attempting to reassemble an already inconsistent set of drives.4. UFS won't help you reverse the damage you've alraedy done to the parity set and will only give you useful information to rebuild if you have consistent parity.5 There are plenty of data recovery labs that will do a free evaluation to tell you exact what's wrong and what can be done to get your data back. Example: www.raiddatarecovery.com Of course, you can alwasy PM me if you need further explanantion on the above points. Best Regards, Leon

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