I only have iTunes on one laptop/pc, but it has asked me to authorise my iTunes over a year after I've already done it - referring to my iTunes as the 2nd out of 5, and is asking me for my security questions. But I have no other authorised users.

Apple iTunes on windows 8, linked to iPad Mini (for over a year)
I'm having an authorisation issue. I have already authorised my computer, but iTunes requested I do it again, referring to it as my 2nd linked computer out of 5 and it asking for my security questions. I only have one computer/laptop with iTunes and have authorised no other; why is iTunes telling me I've never used this computer before?

Have you reinstalled or updated the OS on the computer ? It could also just be a bug of the system.

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I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

I need to by apps but it keeps asking for my security questions ;/ but forgot the answers to my security questions and the security/rescue email too (i dont have USA number to call please help me and send my rest to my email

I need to by apps but it keeps asking for my security questions ;/ but forgot the answers to my security questions and the security/rescue email too (i dont have USA number to call please help me and send my rest to my email

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115668)

When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is

help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

Hi sarahmcmast3r,
If you are having issues accessing an account and can't remember the security question answers, you may find the following article helpful:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
- Brenden

My itunes won't let me buy anything until I provide answers for my security questions but I forgot them! Where do I go to reset this?!

My itunes won't let me buy anything until I provide answers for my security questions but I forgot them! Where do I go to reset this?!

Rescue email address and how to reset Apple ID security questions

So i redeemed an itunes card and it doesnt let me donwload what i want to download. it asks me for my security questions but i forgot the answers can you help me on what to do please?

I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
iPad 2, iOS 7.1

There is no need to post multiple versions of your question, the answers will be the same,
Please see your other thread.
https://discussions.apple.com/thread/6078685?tstart=0

HT5699 The country I am living in is not on the Apple Contact Support list and I need help with my security questions.

I am currently living in Tunisia but it's not on the Apple Contact Support list. I need help with my security questions which I cannot remember the answers. There is no link to send a reset email. What do I do?

Click here and ask the iTunes Store staff for assistance.
(114040)

HT201363 My account is asking for my security questions, but the answer to one is never right. Also, I can't receive reset information because the emergency email ends with .con, a mistake I missed when creating my account. Please help me I'm getting very

Please help, my account will be locked. The safety email is s*****@gmail.con. It ends with .con. IT ENDS WITH .con. Since the last time you people didn't take that into account I decided to make it very obvious. Also, I can't change the email because I have to answer the security questions. Which I can't do because out of 4 choices, none are correct, and I can't get a reset email because the email doesn't exist and will never exist. I'm getting irritated because I also can't get proper support, mostly because I connot call, and the support I received didn't solve my problem because they didn't bother to read the whole problem. This is ruining my Apple experience, please help, or help me find someone who can.

The other option is the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions, Forgotten Security Questions and then you have choices for making contact but those are still limited to calls or rescue email. So this comes back to the same problem if you cannot call or receive an email.

I'm trying to buy a movie but now I can't cuz I entered my answers correctly for my security questions but it lock my Id so now I can't do anything and this is my first iPad so can anyone help me here please

Help me please

Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

I hav put £15 app credit on my ipod and want to down load some games but its asking me for a security ? But I can't remember the answer

I have put £15 credit on my iPod and want to download sum games but it is asking me for a security question but I don't remember the answer

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I purchased LR and PS - I have it on one laptop - why will it not install on 2nd laptop? Do I have to purchase it again?

i purchased LR and PS - I have it on one laptop - why will it not install on 2nd laptop? Do I have to purchase it again?

Your license allows for enabled installations on two machines. If you are unable to install on a second machine you will need to provide more information if you want help resolving the problem. At what stage does the failure to install occur? What messages do you encounter when it fails? What are your system specifications? How do your system specs compare to the Software system requirements?

TS2446 i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I only have iTunes on one laptop/pc, but it has asked me to authorise my iTunes over a year after I've already done it - referring to my iTunes as the 2nd out of 5, and is asking me for my security questions. But I have no other authorised users.

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