I only see computers and settings icons on Apple TV

Try restarting the Apple TV by removing all the cables for 60 seconds, or resetting it using the reset option under general. Also try restarting your router.

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My home page only displays computers and settings icons. No other icon. How can I get other icons?

My home page only displays computers and settings icons. No other icon. How can I get other icons?

Looks like a sudden error being thrown up on many ATV2 units. Yesterday, mine was fine and today I now only have 2 icons like so many other posters.
No amounts of restarts or restores, disconnecting and reconnecting power, restarting routers, re-logging in to iTunes has any effect at all.

HT1551 Apple TV - can only see Computers and Settings options (no internet)

sine the apple2 tv software was updated last week I can only see options for computers and settings
whilst my internet connection is clearly working, I cannot access youtube or internet radio as there is no internet option
any ideas how to fix this pls?

My ATV3 has worked beautifully for the last week. We woke up this morning to find this problem. Nothing weird happened over night - my entire network has been up all night with no resets or anything strange.
The ATV3 accessing all of my Home Sharing content, so I know the network is fine (wired). Tried resetting and cycling power. Tried changing locations/setting language. Nothing. I even tried resetting my DSL Router, but to no avail.
I've got nothing fancy going on with my location, short of being in Canada.
Update: Oh, and I have a 2nd ATV3 downstairs, also on a wired connection. Just found out that it, too, is exhibiting the same error. Although, I'd left it in 'iTunes Match' last night and the first thing I saw when I started it up was "Error: iTunes is Unavailable. Please try again later". Plugged my old Popcorn Hour in and it, at least, is working fine.

HT1551 I am only showing Computers and Settings. Can't get back to Movies or any other media.

Only displays Computers and Settings icons. No media or other activities available.

sounds like the appletv does not have a working connection to the network
if you use wifi go in to the settings and choose your ssid and type in your password

HT1600 after the update, i have only computers and settings icon, Where are the others ? youtube etc.

after the update, i have only computers and settings icon, Where are the others ? youtube etc.

Welcome to the Apple Community.
Check you have an internet connection and that you are using the correct iTunes store location setting.
Try restarting the router.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.

I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?

I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?

Alright, I found the issue. This is how I have resolved my issue. I hope it will help you.
1. This issue could happen, if your apple TV doesnt have internet, connectivity to iTunes servers, or you haven't logged in to iTunes account in your apple TV
2. Test the network on apple tv - General - settings - network - test network, Try to aviod using wifi use LAN cable, since we are trying to fix the issue.
3. Set your exact location manually - Which city you are in from settings-General - Time Zone- choose your City currently you are in.
4. Login to iTunes account - settings- iTunes Store- set your default store - for example I am in Mongolia but using my New Zealand account on Apple TV, in our case my Apple TV iTunes account location is New Zeland.
5. If you are facing any issues to login to your iTunes account, That explains you have an issue with connectivity back to iTune servers, or sometimes it could be apple iTune servers may have problems. To verify which is one is the problem login to your itunes on your laptop or desktop for testing purposes, make sure you are using the same internet connection as your home apple TV is using.
6. if you are able to login you should able to see all the available channels and full list on Apple TV.
All the best..I just saved USD 29.00 but spend 5 hours...LOL..Its ok..its my Holiday spend with Apple TV.

Apple tv was working fine until power outage. Now stuck on Computers and Settings Icons. Cannot get back to normal function.

Apple TV was installed and functional until power outage. Now I am stuck on Computers and Settings Icons and cannot get back to normal operation. Can get to settings which I have tried many times. Any thoughts?

Happened once to me also following a nasty storm
One of the 2 things worked for me (can't recall which):
1. Power down everything. UNPLUG your apple TV and whatever it's connected to, including the power cord and the HDMI cable (disconnect at both ends) Wait a minute or two.
Reconnect everything: Restart.
2. Totally Reset the Apple TV (this is more work since you'll need to add all your settings)
Whatever worked: My Apple TV resurrected itself (unfortunately can't say the same for my DVD player).
3. Lastly, the timing of the storm could be a cooincidence - this happened to someone else here (no storm invoived) and it turned out to be a temporary outage at Apple. see this: https://discussions.apple.com/message/18027331#18027331
For the future, if you've grown paranoid...
I always unplug my computer for heavy storms (on the advice of a techie at power protection company), But These days, if a storm is really severe (or very extended) I also unplug my AV equipment. the The ATV is chump change compared to the cost of my other components - but I've grown really dependant on it.
Remember: Surge suppressors will take the first hit, but often that's it, their circuitry can then get blown. Also if you do unplug power, Unplug power for everything (very easy by connecting everything to a Surge suppressor) just don't forget RF Cables or ethernet cables (If you leave your router connected).
Personally, I leave my router on, and am willing to rebuy if neccessary, in order to at least access my laptops, and iPad. BUT this means I have to unplug the ethernet cables.
Good luck, doubt your ATV is toasted if anything comes up.

It only shows computers and settings

Why does my Apple TV show sometimes only the computers and settings on the screen?

That means it is having trouble connecting to the network. Ensure location is set correctly, DNS should be set to automatic. Make sure your router is up to date. If on wifi try ethernet.

My apple tv recently started showing only Internet, Computers and Settings as options

My apple tv recently started showing only Internet, Computers, and Settings as options. Does anyone know where the Television and Movies went. Anyone else experiencing this issue? I want my MLB and Netflix!

I had the loss of Internet after updating to 5.0.
Only Computers and Settings are available.
I tried through Ethernet cable, manual settings of the IP addresses etc. but no result. still only Computers and settings.
It communicates with internet for Home sharing etc. Checking the network through ATV is happening. Only problem is "internet " option is not visible.
I have not changed any settongs in the wifi router during this process. The same ATV was working with all 3 options before update. will the update do any changes to WIFI Router in blocking DNS etc?
Any advice will be ok.
sathyam

Only Showing Computers and Settings?

Not fun for the last few weeks in trying to use a number of Apple TV's. Upgrading to 5.2.1 resulted in 2 units
reduced to "Computers" and "Settings" only. A unit that had 5.1 (I skipped upgrade) seemed to work fine ....
so I assumed backend services were OK. Finally got all units working and upgraded to 5.2.1.
In wrestling with my Comcast cable modem (Arris TG852G) configuration there seemed to assignment
of the same ip address to multible devices, one being an Apple TV. After cleaning up this issue and
assingning reserved ip addresses to the Apple TV units. They are working fine and have been stable
for several days.
I'll update this discussion in a few weeks if things remain stable or sooner if the problems return.

Well ..... it has been about 2 weeks and everything has been working fine. All 3 Apple TV's have
been used several times with no issue.
I have also changed my config so that the Comcast modem no longer provides DHCP for any
device that connects with WIFI. Config'd modem to only supply ip addr's 10.0.0.2 to 10.0.0.9
and config's Apple Time Capsule to supply 10.0.0.10 onward. I never gained convidence that
the modem handled DHCP and reservations reliably. I have confidence in the Apple TC.
My take away is: when setting Apple TV be sure IP addr space is clean.

HT1551 My Apple TV Home Only Has 'Computers' And 'Settings'. Isn't There Supposed To Be Youtube And Netflix And Stuff? I signed in to my iTunes account AND Connected to a wifi

Before I updated my Apple TV, It had everything, 'YouTube' , 'Netflix' And the iTunes Store. I just updated it and connected to my WiFi network and signed in to my Itunes account. After that there wasnt anything in the home screen, execpt for 'computers' and 'settings'. Any help?

This always implies the AppleTV is not seeing the internet when it starts up, as it seems to acquire available category content from there.
Restart your router and unplug and restart your AppleTV - does that help?

I have just connected my new apple tv, in the main menu I see only two icons; "computers" and "settings". Where do I find the icons for internet, movies etc. We do not live in the US..

I have just connected my new apple TV and in the main menu see only two icons: computers and settings. How do I access the rest of the icons (internet, movies etc...) We do not live in the US. The unit has full WiFi access with no problems, I can access ITunes on my laptop via home sharing no problem.

Glad that this solved your problem but if you searh past threads there are a LOT of people with identical problems.
Reading through the threads my take is
There seems to be something awry with wifi chipset. Typical symptoms are initially being able to connect to connect to a Wifi network then the connection is dropped. Then you see just the 'computers' and 'settings' icons on screen
Power off, reset and factory restore doesnt seem to solve it
Occasionally its nearby antenna cables etc causing interference
One report with convincing evidence it was the HDMI cable, swapping to anotehr cable fixed the problem
Plugging in ethernet works, this is purely a wifi issue
Sometimes plugging in ethernet temporararily wakes up the wifi
Many people seem to have exchanged their units only for the same thing to happen to the new unit a few weeks later. Just wondering if its a fomponent fail or heat issue.

Out of the blue, my AppleTV went to a screen that had two icons, Computers and Settings. Why won't it go the the usual TV screen with viewing options? Help!

Out of the blue, my AppleTV went to a screen that had two icons, Computers and Settings. Why won't it go the the usual TV screen with viewing options? Help!

Here's what finally worked for me with Apple TV 3rd generation. Out of the box, when setup with wi-fi, it breezed through without any issue. As soon as I powered down and connected it to another tv (same wi-fi network), it got stuck at setting date/time. The remote would help in getting out of it, but the home would only have "Computers" and "Settings" and pretty much useless except for AirPlay. Here's what I did to resolve this:
1. On your main router, temporarily disable the firewall or set it to the lowest setting allowable (a reboot of the router maybe required).
2. Restart apple tv via the "restart" option in the "General" option in the main settings menu.
3. It should breeze through and not show the "Setting date/time" screen.
4. Once it loads up properly, turn on your fire wall as before (a reboot of the router maybe required).
I think it worked for me out of the box, but auto-update to the latest software introduced this bug. So, everytime apple tv tries to synch with the time server, this issue will come back. To disable this, I turned off the "auto time synch" option in Settings -> General.
I am fairly confident that I'd be able to use steps 1 through 4 anytime this recurs. Possible scenarios causing recurrence of this issue:
1. Unplugging the power to apple tv or power failures.
2. OS updates.
3. Restoring apple tv using "Restore" or via micro-usb and iTunes to the lastest OS.
Hope this helps. Please post if this works for you.

HT3180 I don't see TV Shows in my apple tv menu? I only have movies, music, computers and settings. Help anyone?

I don't see TV Shows in my apple tv menu? I only have movies, music, computers and settings. Help anyone?

Welcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more.

The only icons that come up are computers and settings no movies tv etc

the only icons that come up are computers and settings, no movies tv etc. I have disconnected the device and one box nothing I have tied has corrected this problem please advise, I am so frustrated second day attempting to correct this.

The Settings > General > Software Update option only appears when you have iOS 5+ installed, as your tagline says that you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
An iPad 1 will be updated to iOS 5.1.1, and iPad 2 and 3 to iOS 6.1.2.

I only see computers and settings icons on Apple TV

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