I open a file - playback - the audio is there - doesn't appear in timeline, but I hear it, after 1 edit, the audio disappears. I have to reboot to get it back then it happens again. All suggeswtions welcome. Thank you, Randy

Is your Premiere Elements 12/12.1 running on a Windows 7, 8, or 8.1 64 bit computer or a Mac computer?
What is the brand/model/settings of the camera recording your video?
Windows 7 64 bit PC
Footage taken from DVD through Adobe Premiere Elements
Are you sure about the Frame Width and Frame Height that you gave 720 x 484? Did you mean 720 x 480?
Yes, my err. 720X480
For the Frame Rate, was it really 29.97 frames per second and you rounded it off to 29 frames per second? Or,
is the frame rate really 29 frames per second?
If the properties that you just posted are representative of your source file, what project preset did you or the
project set for the project preset? If you are not sure, please tell us the readings for Editing Mode, Timebase, Frame Size,
and Pixel Aspect Ratio under Edit Menu/Project Settings/General.
Still having problems - haven't been able to edit project.
Thank you for your help.
Randy Klein

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Accessibility: Active
AdapterDeviceID: 0x0416
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.0
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MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
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RSVP UDPv6 Service Provider : 2 : 2 :
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I open a file - playback - the audio is there - doesn't appear in timeline, but I hear it, after 1 edit, the audio disappears. I have to reboot to get it back then it happens again. All suggeswtions welcome. Thank you, Randy

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