I open F/fox the screen comes up empty.Tried to uninstall it but it says F/fox is still open, F/fox won't close. Can't uninstall & reinstall. Does anyone have any suggestions...this is a pain cause I can't use it or delete it? Thanks, John

Question

When F/Fox opens the page is blank. When I try to uninstall it to reinstall it, it constantly tells me that the F/fox program is still open and it can't uninstall it. This is annoying b/c I can't do anything with F/fox can anyone help? Thanks, John

Answer 1

'''''"When I try to uninstall it to reinstall it, it constantly tells me that the F/fox program is still open and it can't uninstall it."'''''
Must be the "hang at exit" problem. You already know how to do Step1; now just determine which Add-on (Extension or Plugin) is causing the problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''''"When F/Fox opens the page is blank."'''''
See [http://support.mozilla.com/en-US/kb/How+to+set+the+home+page How to set the home page]
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